138 results found
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Custom fields - Hosted Payments Page Enhancements
Is there an update on adding custom fields to the HPP? The support site indicated this enhancement would be coming Q3/Q4 2024, so just checking on the status. At a minimum, the ability to add an "invoice number" field (like what's on the VT) would allow more flexibility for many merchants. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
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Buy 2 get $x off
Is there a way to set up Clover POS so that when 2 items are scanned, a discount amount automatically get applied to the order?
Example: Red Bull is running a Promo, a single can of 8.4oz red bull sells for $2.99. If customer buys 2 cans of either of the same kind or different flavor, they would get $1 off; 2 for $5.
I know that Clover can offer customer discount where it can be applied at the register, but I don't want my employees to abuse this, and used it on something else that's not Red Bull. If…
1 voteThank you for submitting your Idea to UserVoice.
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Sales Tax on Exchanges
When a customer is exchanging an item of the same price, there should be a way to disable Sales Tax so that it is not re-added to the order. The customer already paid the sales tax when the original purchase was made. If tax is added to the exchange then the customer is paying same sales tax TWICE.
1 voteThank you for submitting your Idea to UserVoice.
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The ability to STOP or Remove (PENDING STATUS) in recurring Payments
If I have a client that has a payment due in 5 days, but they wish to pay today but their payment is on (pending status). I can't remove them from a pending status. I can remove the payment plan and delete it, and that payment will still be pending. I would have to charge them, leave the payment that's pending, only to return it. I need flexibility for my clients. Another client that had an extra recurring payment as error and because they were in (Pending Status) I could not stop the payment. I called Clover, and I was…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to categorize payment links
I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.
1 voteThank you for submitting your Idea to UserVoice.
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Tipping on shortcut link
Hello,
In my business I'm using clover multiple times a day. With my service after each time we complete a service 99% of the time the customer give us gratuity. I started using the payment shortcut where I just text it to the client and they will pay at the end of my service via that link, can you please ask your app developer to add a Tip option for the shortcut link?
It's an easy fix, right underneath the "Enter Amount" they should add a "Tip" option as well. Thank you and hope this will be fixed soon!1 voteThank you for submitting your Idea to UserVoice.
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payment reminder emails
Hello, I have a client who would prefer to not have upcoming reminder emails sent to them. They only want an email sent when the card has been charged. There is not a way to turn this off in your system. It would be nice to have that option for my client.
1 voteThank you for submitting your Idea to UserVoice.
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Only one discount per ticket/item
Only allow one discount per ticket or item
1 vote -
Make items discountable or not discountable
Choose items that can be discounted or not discounted.
1 vote -
AVS
Clover Online Ordering - need to be able to capture cardholder address so AVS can be performed.
1 vote -
payment link notification
I need the business name and any notes/comments from the client added to the notification
1 vote -
Print Receipts From Clover VT
Merchant is looking for the option to print a receipt when processing a payment on the Clover VT. Right now, the VT only offers the option to email the receipt or skip it altogether. Additionally, adding the ability to add other email addresses to receive a carbon copy, rather than just the owner’s email in the Clover dashboard.
4 votes -
round amound when paying with cash
For cash payments, we have found that prices are not rounded.
For example, a purchase of $1.27 rounded up to $1.30 or
When refunding, instead of $3.02, round up to $3 or instead of $2.78, round up to $2.80.
This worked very well on our old cash register system.
1 vote -
Email Entry
Currently, the staff can find me as a user/contact and then place my order in order to auto-fill my email address when i make payment.
The problem is, the all the staff don't know me so i have to type my email all the time which is frustrating. Why not remember my details based on card details like other stores.
1 vote -
Refund items from transactions & fees attached
On the Clover Dashboard, you are able to go to a transaction and refund a specific item from that receipt, but there is not option to refund the taxes/fees or not. On the device itself, however, I cannot select a specific item within a receipt to refund, but when I manually type in the amount to refund, I AM given the option to refund taxes/fees or not.
We should be able to do identical processes with this on the device AND the dashboard. We want to track the specific items refunded, but we cannot do that without paying the credit…
1 vote -
Remove sales tax for cash only transactions
Create an option to remove sales tax for cash only transactions without having to manually remove sales tax.
1 voteSales Tax, for your jurisdiction, is applicable on Cash transactions as well
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Apply manual entries to invoices.
I have elderly customers who don't know how to make payments with their phones so I do so manually. I should be able to apply the payment to their invoices. How does your website not have this feature? It seems like basic accounting should be included so I can track all my transactions and separate them by category and type.
1 vote -
Recurring Billing ability to set transaction time
When a merchant sets up recurring payments, they can set the start date but not the start time. If they want the transaction to be billed at a specific time, is that possible? Or is the billing time random? Or is the time based on the time the recurring payment was set up? Can a start time field be added after the start date?
1 vote -
Tax 2 assessed ontop of Tax 1
Many locations have unique tax requirements that require a Tax Rate to be assessed and then a second Tax Rate to be assessed on that total.
For example - Restaurant tax then sales tax. Example: 12.00 drink X 2.5% = .30, then 12.30 x 7% = .86, total bill is 13.16
1 vote -
Web Payments: Customer Number & Invoice Number Required
I have a merchant using Clover's Web Payment option, which currently provides an optional alphanumeric text box for customers to enter information during payment. Unfortunately, the response rate is low because customers aren't required to fill it out.
Is there a way to make this field mandatory so that customers must enter their Customer Number or Invoice Number? Additionally, are there plans to allow for more than one alphanumeric field?
It might be helpful to create a feature on the merchant's dashboard to toggle this field as "required."
2 votes
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