402 results found
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Online Ordering Receipt Protection against chargebacks
Hi-
For online ordering, customers usually handkey the cc information and billing zip code. However, the proof of zip code verification is not printed on the clover payment receipt. Merchants need this proof to provide to chargeback department. Please add this on the receipt and any other proof to help merchants win chargebacks specifically for clover online ordering.
Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Manual Closeout in Canada
Need to be able to do a manual closeout in Canada, its crucial to for this to align with our computer program's Days end.
1 voteDue to the way in which the Canadian acquiring system functions, this is not possible.
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Show fees separately on receipt
Allow the tip and additional fees to come up separately on the receipt for example debit fee and delivery fee.
1 voteThank you for submitting your Idea to UserVoice.
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Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity/
Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity, just like tax exemptions, other competitors POS are able to personalize the item by kitchen labels, revenue classes, tax exemptions and also auto gratuity.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to refund modifiers and submodifers after payment and or partial amount
Ability to refund modifiers and submodifiers after payment and or partial amount, must have the ability to reflect on the reports.
1 voteThank you for submitting your Idea to UserVoice.
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TIPS ALERTS AND NOTIFICATION
Hi Team,
My idea is to create an alert or Alarm system for tips adjustment where our merchants can get disclaimer or alert on system for entering tips before batches closes out {Automatic closeout} For {manual closeout} they will get an alert before the Day finishes{Before Midnight 12 AM As new day starts Merchant will not be able to enter tips in previous day batch.
Benefits of this alert
Our Merchant can enter tips before day finishes and before batches closes out
It will even reduce the Tips adjustments for closed batch and it will even help to reduce the…5 votes -
Enable suggested tip on bill for non-credit card transactions
Currently, the suggested tip only comes up for Credit Card transactions, is it possible to enable that on all bills so that the guests who pay in cash or gift card see that option prior to paying the bill?
1 voteThank you for submitting your Idea to UserVoice.
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Change Due needs to be more visible
When paying with cash, the change due used to reflect in big letters and numbers across the screen. After a previous update, the change now only shows for a few seconds at the bottom of the screen in tiny writing. Can we please make the change reflect in big writing again?
When in a busy restaurant, it is easy to miss the change pop up at the bottom, and you just don't have the time to go back in every time to find the transaction and review it. This would be much appreciated.
1 voteThank you for submitting your Idea to UserVoice.
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Discount tied to customer name
There should be an option so that discounts can be automatically applied when the customer name is added. We have many reoccurring customers that always get a certain discount amount. As it stands, you have to add the customer name, then you have to apply the discount. It would be nice to only have to add the customer name and the discount is automatically applied to the order.
2 votesThank you for submitting your Idea to UserVoice.
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Ability to Exchange for a different amount/price
System should allow exchange for a different amount not just for the same price items
1 voteThank you for submitting your Idea to UserVoice.
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Quick Cash Tender Buttons
When a customer is paying with cash, the Quick Cash Tender buttons should display $5, $10, and $20. Following a recent update, the $20 button is replaced with a $15 option for transactions under $10.
While I understand the reasoning behind adding a $15 option, it does not make much practical sense. For example, if a customer's total is $7, it would be unusual for them to pay with both a $10 and a $5 bill. In most cases, a customer is more likely to hand the cashier a $20 bill.
The $20 Quick Cash Tender option should always remain…
1 vote -
Clover ACH Direct vs. Telecheck
With Telecheck converting to Clover ACH, the fee jump is too high. Currently, Telecheck is $ **** /transaction. This transition to **** % and $ **** is not fair to the merchant. Please reconsider.
2 votes -
Automatically calculate Ontario POS rebate on qualifying prepared food/ beverage items
Ontario provides a point-of-sale rebate of the 8% provincial portion of the HST for all Ontarians on specific items such as:
books
children’s clothing and footwear
children’s car seats and car booster seats
diapers
qualifying food and beverages
newspapersIn the food and beverage category, qualifying prepared food and beverages that are ready for immediate consumption and are sold for a total price of $4 or less are to be charged only 5% tax instead of 13%. because this tax rule is dependent on the subtotal of the whole order and not each individual item, it makes calculating the taxes…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to remove website link on receipt
On the receipt link customers get sent, on viewing that receipt a website is listed as www.none.com if you do not have a website. I recently called and asked to have that line removed and was told that was not possible. We are in a small town and do not need a website to conduct our business. Most people find us by online search or word of mouth. I would very much like the OPTION to be able to remove that line. Please consider
1 voteThank you for submitting your Idea to UserVoice.
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Refund individual line items with Debit Card
I see this has already been submitted, If a customer pays for an order with multiple line items with a credit card, refunds can be made for individual lines. If the customer pays with a debit card, the whole order has to be refunded, not able to select individual items.
1 voteThank you for submitting your Idea to UserVoice.
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Recurring Opt In
We should give merchants the ability to let their customers OPT in to a recurring schedule!!!!
1 voteThank you for submitting your Idea to UserVoice.
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Automatically Show Both Cash and Card Tender Selection Buttons On Customer Facing Screen
I have found that when using the Clover Cash Discount App with the Clover Station Duo, you must first press “Charge” under Credit. This will cause the Customer-Facing Device to display the “How Would You Like To Pay?” screen.
Once this screen appears, the Cash Price and Card Price boxes will then be displayed on the screen.
Can you please set it up so that the screen automatically pops up on the customer-facing device once you reach the screen that displays the Card, Cash, and other tender options?
1 vote -
Select Specific Items on Order Screen for Discount
An example of this issue is our current 20% off sale on our houseplants. They are each individual items in our system, so each item's 20% off needs to be applied to each individual item. This is tedious in the register. It would be great to be able to bulk select multiple items in the order to apply the discount. AND the ability to offer a discount to all items in a category or select items within the item in inventory.
In the same vein, the ability to remove sales tax on an item or multiple items on the order.…
0 votesThank you for submitting your Idea to UserVoice.
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Exchange of Items of Different Costs
Please offer the option to exchange items of a different price within an order. The difference in cost can be refunded or paid for in a new transaction.
1 voteThank you for submitting your Idea to UserVoice.
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"Remove Taxes" force a secondary popup to record a reason
can it be possible to tie "remove taxes" to include a popup that is required to be filled out why taxes are being removed?
Right now the Discount and Remove Taxes options are very close by. I think some employees will accidentally click "remove taxes" when trying to add a discount. This removes taxes but then they see that the discount isn't there they then go add the discount but do not add the tax back because they havent noticed that its being removed. To semi-solve this we have made it so that no one can remove taxes on an…
1 voteThank you for submitting your Idea to UserVoice.
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