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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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233 results found

  1. Add app happy hour to all plans

    1 vote

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    0 comments  ·  Discounts  ·  Admin →
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  2. Create another tender that acts like cash. Have the option to have predefined amounts, with the ability to add custom amount.

    One that doesn't just zero out the amount.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. We need the ability to create discount codes to adjust the total amount due after taxes are applied due to the fact that pennies are going away early in 2026. We would like to limit the discount codes to only cash tender type.

    We would like to add 4 discount codes after tax (for $0.01, $0.02, $0.03, and $0.04) to officially reduce the total down to something divisible by $0.05 for cash tenders, as the banks are already limiting and/or refusing to provide pennies.

    2 votes

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  4. We would like the ability to transfer tips between employees. Each day a server generates tips. This amount is easily located on a report which the server pulls from the Clover POS system at the end of their shift. The server then tips the cook and our bus person with cash. It hardly seems fair that the server pay taxes on the full amount of their tips when they are giving cash to other employees. I would like the server to be able to transfer some of those tips to another employee - on paper, through the system for reporting…

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  5. We are an iso and have many merchants using this system. When they are billed for Clover services, they get billed at random times ! Is there way to setup recurring billing to bill merchants either at the end of month or at the beginning of the month ? Having random billing creates discrepancies. Thank you !

    1 vote

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  6. Recently there has been an update which took away employee access to be able to create a payment link and now only admins can create a payment link. This is very inconvenient as a lot of offices want several employees to be able to create and send a payment link to a patient/costumer and it is not reasonable to make every employee an admin on the software. Please bring back the ability for employee roles to be able to create a payment link.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Are able to email transaction receipt from Dashboard but as we only use the dashboard, we are able to view but not able to email a refund receipt. Currently having to take a screen shot of viewed receipt and email to customer using company email--does not look very professional.

    1 vote

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  8. Please enable additional tender options for the Refund App. E.g. We need to provide partial refunds to cash transactions. The Orders/Transactions apps will only allow us to refund by item or in full. The Refund app enables partial refunds; however, only via card transactions.

    1 vote

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  9. Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  10. When using a QR to pay, it would help to have sales tax to be collected and the option for customers to leave a tip.

    When you receive a sale through email from a customer is shows the "sales tax $0.00 dollars collected every time, however there is no option to add this to the QR code settings. Misleading and disappointed.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Merchant would like to limit who has access to do cash transactions in the employees app so not every employee can use cash drawer. The only option now is to limit the register or dining app which makes it so employees cannot do any transactions. But merchant wants the option to limit cash transactions so if the cash drawer is being used, it would have the option to require a manager passcode.

    4 votes

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    3 comments  ·  Other  ·  Admin →
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  12. Please re-add the option to skip CVV for all the Clover devices. Merchant services can't provide the CVV or the billing address of the customers. And "we" the merchants don't have any contact information for must of the customers that we provide goods/services to, for its not apart of our operations to retrieve that information.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  14. The client has requested gift cards as an option when performing manual refunds, current options offer check, cash, and card only.

    1 vote

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  15. Ability to remove the "None" option for tips. Customer can select "custom" and type in $0.00. ****** POS doesn't even have "none" They make you type in $0 in custom. When customers see that as the first option, they automatically think it is okay to not tip.

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  16. Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Please add the option for a tip in online/emailed invoices. Currently, a tip can only be added before an invoice is sent. The only way I would know that a catering client would like to add a tip is to ask them before I send an invoice. This feels awkward and unprofessional. Thank you for adding a tip option for customers to select/add their own tip amount online.

    1 vote

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    Started  ·  0 comments  ·  Tipping  ·  Admin →
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  18. Requested a preview of the customer facing invoice that is send via email before sending to the customer.

    1 vote

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  19. There is no way to recieve tips on a virtual terminal. I would like this to be made available. I do not want it to be a percentage of a sale but rather at the customers discretion

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  20. Please consider adding a feature that allows merchants to request “card on file” authorization directly from customers. For example:

    When we send a payment request or invoice, customers could have the option to check a box to securely save their card for future payments.

    Alternatively, add a dedicated “request card on file” link or button we can send via email/SMS, so customers can enter their card details securely without us having to collect them by phone.

    This would make it far more convenient for both merchants and customers, and streamline recurring or variable billing.

    1 vote

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