387 results found
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Need Tipping Option for Phone Orders
Why is there no tip option for a Call in payment over the phone when using debit, or credit card. This is so frustrating. I have customers that call in for orders and pay over phone and it wont let me add a tip amount when customers want to add one. Need help
1 voteThank you for submitting your Idea to UserVoice.
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Add Wallet Pass for Apple Pay and Google Pay Wallets
Need to have capability for Wallet Pass to Initiate Rewards and Redeem Rewards directly from Clover POS Rewards Program. Business can be added to Apple and Google Wallets so clientele who use those wallets can see the business and handle Rewards through this capability.
2 votesThank you for submitting your Idea to UserVoice.
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remove phone number from receipts
Merchant would like the ability to hide the phone number from receipts. Currently, adding an invalid phone number works for a few weeks then it reverts back to the phone number on file. Merchant wants the address visible but not the phone number
1 voteThank you for submitting your Idea to UserVoice.
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Online Order Tips - Change Default
Allow online order tips to default to chosen employee. As of 7/28/26, it defaults to the owner with no way to change this. This messes up payroll and shows income being attributed to the owner in an incorrect way.
2 votesThank you for submitting your Idea to UserVoice.
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Refund receipts from dashboard virtual terminal
Receipts for refunds posted on the dashboard virtual terminal should be emailed to customers. Currently no receipt is emailed. Crazy.
2 votesThank you for submitting your Idea to UserVoice.
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Add Back Tip Category in Dashboard Sales Transactions
Please add back the option to see the tips alongside payments in the Sales activity > Transactions page. We have multiple employees who we have to track their individual tips for payout and taxes, and clumping the day's tips makes it very hard to tell who has what.
5 votes -
Ability to process transactions in card presents situations on dashboard
I see that Clover has apps that were developed by Clover that allow you to use the Clover mini as an external pin pad and I have no idea why this technology was never implemented to work on the Clover dashboard. There are many merchants out there that work off of their computer and do not want to have a terminal on their counter. They should be able to connect the existing Clover mini to their computer and used the barcode scanner and process transactions from their virtual terminal, can somebody tell me why this was never developed?
1 voteThank you for submitting your Idea to UserVoice.
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Ability to use 3rd party gift cards for online/app ordering
I use a 3rd party company as my contact, CC payment, gift card usage. I use them well in store for payments. I see now, on the Clover customer app there is a Gift Card payment option. I attempted to use one of m current gift cards and could not. Called Clover direct and they said Clover Gift Cards only. I should be able to use the 3rd party gift cards for online /app ordering since it’s able to be used in the store. I prefer not to have to purchase all new Clover gift cards and then advertise to…
1 voteThank you for submitting your Idea to UserVoice.
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Settings-Change History
We needed to identify which Clover admin-user account changed the sales tax setting to 0% prior to opening our restaurant. (Clover support directed me here)
Please add a time/user-stamped log for changes made. This has cost us $1,939.10 over 12 operating days, as sales tax was not collected. The worst part is we don't even know who to correct. This is an important CYA for Clover. Yes, this will take up some cloud data (.txt/.md logs) and cost a bit. This can be used however to point fingers away from Clover and instead to the correct individual who made the…
1 voteThank you for submitting your Idea to UserVoice.
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Payment receipt signature vs customer copy
Before this week, the payment signature merchant copy did not show all line items, but when you selected "print receipt" on the next screen, the copy that printed (without signature line) showed line items and had proof of payment (last 4 dig). This was ideal, as it saved paper on the copy that we keep, but had all info for the customer IF they wanted that printed.
Suddenly this week, it is all or nothing - selecting to show line items prints them on both copies, unselecting removes it from both copies.
Can they have separate customization settings?1 voteThank you for submitting your Idea to UserVoice.
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Split payments on Clover Go
Support split payments on Clover Go. I see there is also a feature in the works to allow Gift Cards on Clover Go, and this will be critical to ship with that since Gift Cards often do not cover the whole transaction balance.
2 votesThank you for submitting your Idea to UserVoice.
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TPS tax only option in Quebec is a must
AN ABSOLUTE MUST IN QUEBEC!!! Add optional sales TAX button in addition to : Taxable, non-Taxable and prescription like I have in my pharmacy. I need the option of TPS only as Quebec has abolished TVQ on many items as of July 15 2026. I have no product inventory and no POS system in my pharmacy as I am too small and creating a list is impossible. We select ourselves the sales tax option as we enter price manually
1 voteThank you for submitting your Idea to UserVoice.
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Edit Recurring Payments
Allow merchant to edit recurring payment amount one time. Sometimes the merchant has members that either pay partially in another form or get a discount for one reason or another and it would be nice for a single month's billing to be edited. Another option would be to allow split payments.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Information Pop-up before Payment screen
Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process during rush hours.
Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:- Customer Name
- Phone Number
- Skip Button
This would make customer information collection much faster and more efficient, especially during busy periods.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Discount for EBT customers
We need for EBT to get the discount as cash paying customers on cash discount according to FNS 7 CFR 278.2(g) we are not compliant.
1 voteThank you for submitting your Idea to UserVoice.
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Payments & Voids
If a payment trx. took place and then subsequently voided then the printed receipt should not mention "Credit Card Sale". Its misleading.
It should print 2 separate receipts. One for Payment(indicating a positive amount) & the other one for Void (indicating a negative amount).
1 voteThank you for submitting your Idea to UserVoice.
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Flexibility with Fields on Payment Form
Have the ability to move the Custom and Note fields above contact info fields for those of us using the form for donations
1 voteThank you for submitting your Idea to UserVoice.
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Need to greatly improve security on Flex devices, the security is severely lacking
The option to DISABLE "manual card entry" for certain devices needs to be added. Most merchants will not use this option due to inability to successfully dispute chargebacks through this payment method. There are also many fraudulent transactions that happen through manual card entry. Buying a list of stolen credit card information is dirt cheap so chances of someone providing real information is close to nonexistent.
Security is nonexistent with flex devices. If a bad actor were to press the "X" or "back" button from the payment screen on clover dining, they are able to access other options that no…
1 voteThank you for submitting your Idea to UserVoice.
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Create an option to allow staff to select offered tip amounts based off of 1. Total bill or 2. Current transation
Hello, a lot of my staff are being stiffed due to the current set up of the tip options in Clover. The tip is only charging tip amount based off of the transaction rather than the whole bill.
Ex. $100 Bill: Customer pays $90 Cash, $10 card. Recommended gratuity amount will be based on the $10 amount ONLY resulting in a $2 tip for a $100 bill.1 voteThank you for submitting your Idea to UserVoice.
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Healthcare Service - Customizable payment info Fields
For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )
2 votesThank you for submitting your Idea to UserVoice.
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