122 results found
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Utilizing Fraud Tools with COLO results in a high rate of decline/abandonment. .
The QR Code order page doesn't even have a field for street address. Therefore, enabling AVS with street address results in a high rate of decline/abandonment. Same with ApplePay/Android Pay which don't require AVS or CVV. All Contactless payments in COLO decline with Fraud Tools enabled.
1 vote -
Ability to send Invoices by text from Clover go and Dashboard
Merchant would like the option to send invoices by text, not just email.
4 votes -
ACH Recurring Payments doesn't have Puerto Rico as an ID State or as a State in general
We have clients in our facilities in Puerto Rico who are very interested in using the new feature of ACH payments on recurring payments. But when they actually tried to use it in the states and the ID state, Puerto Rico (PR) is not included. Making it clear that Clover does not have this type of update for Puerto Rican customers. Please include this.
1 vote -
Tipping based per transaction vs. on total ticket amount
Hello,
It has become aware that when splitting a ticket for a group who would like to pay separately, it calculated the suggested tip amount based on the total ticket and not their individual portion. This has created awkward situations at the end of our guest experience, in which they assume we are asking for a much larger tip than appropriate, Especially if it is a large group over 4 people. This only seems to happen on the large Station model and not the handhelds. I will be shopping for other POS systems.1 vote -
Void an Incorrect Refund
We need a method to void an incorrect refund amount, ideally even if discovered after the customer has left. We have a case where store credit was given to the customer, but a partial credit card refund was also given. The partial credit card refund needs to be voided. No option to perform that was found.
Thank you!1 vote -
Custom split & check overage
When splitting a transaction I would like to remove the 2-ways, 3-ways, 4-ways, 5-ways and 6-ways. Only pay all and custom.
When a customer writes a check for over the amount of the sale, the amount of the change to give the customer is given.
1 vote -
Payment Link should not allow duplicate payments
A customer of mine was able to process duplicate payments for a payment link I sent them. They payment link should not allow duplicate payments or should expire once the initial payment is processed. Otherwise, two people from the same office can pay multiple times without knowing.
1 vote -
Taxes at Healthcare/ Payment plan
Enable taxes on Healthcare/ Payments plan
1 vote -
QR code Scanner
We are located in airport and quite often airlines issue meal vouchers to flyers. The voucher looks like the credit where it has credit card number, expiriation date, billing zipcode, and CVV. At the bottom of the voucher has the QR code. We have to manually input the credit number. We are looking for the way to scan the QR code as a payment since manual work taking a lot of time.
1 vote -
Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process automictically
Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process.
Currently if the card attached does not process, a new invoice has to be created. That is an unnecessary step.1 vote -
Add inventory items to an invoice
(optional) public description field
1 vote -
The Ability to mark items in inventory to not be accepted by for EBT payments
The Ability to mark items in inventory to not be accepted by for EBT payments, or to automatically void those tranactions.
1 vote -
Cash sales - it would be nice to be able to customize the default dollar value being generated by the system when doing a cash sales.
Cash sales - it would help if we could change/program the default dollar value ( being generated by Clover Duo) shown on the pay cash sale screen. The first option is the total of cash sale which is Ok. The other three touch screen dollar amount are generated by Clover Duo and often don’t reflect the dollar value submitted by the client. The cashier then has no other choice but to use the customize button. This is more time consuming than having default values of $5.00, $10.00, $20.00, $50.00 and $100.00 denomination value.
1 vote -
Invoices on Clover Go look different than on the Dashboard
The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.
1 vote -
payment links
I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.
1 vote -
allow billing address (PO Box) on receipts and invoices
For those of us using Clover who work out of our homes, why can't we use a PO Box on receipts and invoices? You potentially put single women at risk by showing a home address as opposed to what we want to use for billing. I understanding needing a physical address for internal use, but I don't use it for customer interfacing or billing my clients.
1 vote -
Please upgrade your invoice creating system.It should have tax entering option in %,auto calculation system,discount option.
upgrade your invoice creating system please.It should have tax entering optio in %,discount option in % and then auto calculation and give total amount to be paid.We dont expect Clover to have such a basic invoice system where many other free invoice generator companies have better options.
1 vote -
Allow Cash as a tender type on Virtual Terminal
Merchant wants to be able to select cash as a tender type on Virtual Terminal. Currently VT only allows card or check which makes sending receipts to customers impossible when they pay cash.
1 vote -
Adding a second carbon copy email address
When an invoice is paid, the owner of the account receives an email notifying them that the payment has been made. However, it would be nice if the owner could add a second person's email address (like the accountant).
1 vote -
Invoice feature-order number visibility in transaction payment details
When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.
1 vote
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