248 results found
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Speed Up Time to Next Transaction
We need the ability to print a receipt if the customer asks for one. However, generally we want to skip the receipt screen. We do not want receipts to automatically print.
There are 3 prompts after the payment has been processed that we would like to have removed if possible.
Those 3 prompts are "how would you like your receipt", #2 is Thanks for visiting, and #3 is Payment Complete Done/Print.We need to bypass all of those and go right to the next transaction.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Discount - Editing items
Please add functionality that allows editing the cash discount calculation in the item profile. As it is now, you can only calculate the cash discount price when initially creating the item. If you come back to it, the option is no longer available. This makes adding new items or changing pricing very confusing for merchants.
1 voteThank you for your feedback on our Cash Discount program. You are correct that when adding new items we do offer capabilities to adjust the item price to account for the cash discount rate. However, we don't have a similar experience when changing the price of an existing item to then adjust the same for the cash discount rate.
We are currently reviewing that request and will post a status here shortly. In the meantime you may wish to review our help content on managing pricing for cash discount rate. Our cash discount merchants should be familiar with this content so they can be in full control of managing their pricing for existing items.
https://www.clover.com/en-US/help/cash-discount-price-adjustment
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Service Charge Field Blank On Transactions Report
Client uses the Transactions report to reconcile Service Charges by card type which the Orders App does not have a drop-down for. Transactions Report is line by line transaction information and the field (service charge) is empty when the report is exported. If the column is there the data should populate to the field for a single place to pull reporting for line by line transactions. This would provide merchants one place to pull transaction information instead of looking in multiple applications. Thank you...
1 voteThank you for submitting your Idea to UserVoice.
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Notes on payment receipt that is sent to customer after a successful Invoice payment .
Please place invoice notes on the payment receipt that is sent to customer after a successful Invoice payment .
1 voteThank you for submitting your Idea to UserVoice.
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Ability to round up or down to the nearest $.05
Ability in settings to round up or down to the nearest $.05 due to the penny being phased out.
1 voteThank you for submitting your Idea to UserVoice.
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Recurring Payments
Please allow for Merchants to send Recurring Payment links to their customers and their customers enter all their own card information. I'm running into this Clover limitation as I work to win business from competitors. With Clover if the Merchant has 100 recurring paying clients our Merchant has to get the card info and enter it manually for all 100 clients. With competitors, Merchants simply setup the recurring payment and send a link and the customer enters their card information.
1 voteThank you for submitting your Idea to UserVoice.
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TEXT AN INVOICE
There should be an option to text an invoice (link) to our customers' numbers on file instead of only emailing an invoice. Many customers use multiple emails or no emails and only use their phone to connect to Apple Wallets and such.
1 vote -
Quantity in Payment links
I have a lot of client sthat use xxxx and are able to add a quantity to their QR Codes. So If the customer want s to buy multiple of the what is on QR code, When they scan it, they are able to put a quantity and it will calculate the total.
1 voteThank you for submitting your Idea to UserVoice.
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Itemized Invoice Feature
Please have an itemized invoice feature available where merchants can select items from their inventory and list it out on their invoice. Currently, they need to manually type out the list of items they are selling in the Notes section.
2 votes -
Multi Location Transaction Reporting
Need to see transaction detail reporting at multi location level. Sales Activity> transactions- and combine all types/ refunds voids. instead of going to all Loction an running daily
2 votesThank you for submitting your Idea to UserVoice.
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Visibility into Invoice Issuance
One of my company's merchant IDs has more than 50 employees attached to it where they can issue invoices to customers for payment. However, as an Admin, I cannot tell which employee issued the invoice to the customer. Would be nice to see on the invoice screen which employees are issuing invoices to customers. It is rather time consuming trying to figure out which employee issued which invoice.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Payout
Clover needs the ability to do a cash payout for things such as lottery winnings. I know there are 3rd party apps such as Negative Tender that do payout, however, we should not be relying on 3rd parties to do a payment function.
1 vote -
Dual Tips Options
Hello Team,
Please add a feature where the receipts can have tips and devices can have tips at the same time.
1 voteThank you for your feedback on this issue. We do plan to deliver such capabilities in q1'26.
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Virtual terminal, hosted checkouts, must be dedicated for credit-debit, not combine with Apple Pay, Samsung Pay or google pay
As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.
We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…
1 voteThank you for submitting your Idea to UserVoice.
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Hosted Payment Page Customization for Multi Channels
Hosted Payment Page and Web Page Customization for Multi-channel. For example:
- For donations, multi payment options on webpage for one time or recurring payments with variable dollar amount, and occurrences.
- Reporting to export ALL data collected on HPP, Web Form or Page.
- Create customizable fields for "Private Event" request form for restaurant with notification feature.
- Custom fields for Business Wholesale with ability to export invoice number, customer name in reporting.
1 voteThank you for submitting your Idea to UserVoice.
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RECURRING PAYMENT PROCESS
My business model is mostly recurring membership-based. Clover does not give me the option to send a link to collect my clients' card information to create a recurring membership. If I want to create a recurring payment process, I would have to be face-to-face with my client to collect their card information. Why can't I send them a link so they can enter their card information and allow me to create their recurring membership? In 2025, this is the opposite of efficiency, and if I can't have that, then it is a deal-breaker.
1 voteThank you for submitting your Idea to UserVoice.
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When tax is removed from an order, please keep the tax $0 on the printed receipt
When we remove the tax from an order, it removes the tax on the receipt entirely rather than showing that $0 was collected from tax. Please include tax on the printed receipt as $0 when tax is removed from an order
1 voteThank you for submitting your Idea to UserVoice.
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happy hour
Add app happy hour to all plans
1 vote -
Discount After Tax Applied Due to Pennies Going Away
We need the ability to create discount codes to adjust the total amount due after taxes are applied due to the fact that pennies are going away early in 2026. We would like to limit the discount codes to only cash tender type.
We would like to add 4 discount codes after tax (for $0.01, $0.02, $0.03, and $0.04) to officially reduce the total down to something divisible by $0.05 for cash tenders, as the banks are already limiting and/or refusing to provide pennies.
4 votes -
Transfer Tips to Other Employees
We would like the ability to transfer tips between employees. Each day a server generates tips. This amount is easily located on a report which the server pulls from the Clover POS system at the end of their shift. The server then tips the cook and our bus person with cash. It hardly seems fair that the server pay taxes on the full amount of their tips when they are giving cash to other employees. I would like the server to be able to transfer some of those tips to another employee - on paper, through the system for reporting…
1 vote
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