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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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381 results found

  1. Part 1: Please add a SALES TAX DROP DOWN MENU when Placing Order in register screen (3 dot menu upper right), before Pay button is tapped. Currently I see the option to REMOVE TAX or ADD TAX (in that 3 dot menu) on this screen, on my Clover Flex Demo, but time saver to have drive tap menu, tap city/tax or zip/tax and be done. Mobile businesses/drivers (plumbers, delivery, contractors, gravel, etc.) don't have time to open SET UP App, tap TAXES button, then select proper City/Tax combo, and hope they chose correct one. Too many chances for error, some…

    1 vote

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    Under Review  ·  0 comments  ·  Taxes  ·  Admin →
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  2. I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!

    3 votes

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  3. Merchant is looking for doing recurring billings every 4 weeks, rather than monthly. Adding this as a feature would be great.

    2 votes

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  4. Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Merchants need the ability to add descriptions to individual line items on orders and invoices. Item names alone are often not enough, especially for service-based businesses that must document work for insurance claims, reimbursements, or audits.
    Item-level descriptions would allow merchants to clearly explain services performed directly on the invoice, improving clarity and professionalism.
    Adding this capability would support more complex service use cases and help Clover remain competitive.

    2 votes

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  6. We need our Clover discounts to calculate on the Gross sale amount (pre-discount) not the net sale after the discount. This is a state requirement and I cant get it changed. IT remoted in to our divice and could not fix it either. How to I change how the tax is calculated when a discount is given?

    2 votes

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    0 comments  ·  Taxes  ·  Admin →
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  7. Merchants requires Tax to be applied to Orders prior to any Discounts per their State's requirement (Hawaii)

    2 votes

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    0 comments  ·  Discounts  ·  Admin →
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  8. It would be great if clover kiosk can work with cash discount pricing to offer another angle to help sell it

    3 votes

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    0 comments  ·  Discounts  ·  Admin →
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  9. Single Sign on for Clover Security within the Clover Dashboard

    1 vote

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  10. I would love to see an option for customers paying online where they can choose to cover the processing costs. Think of it like an optional surcharge. It is a feature that I see a lot of non-profits utilizing.

    1 vote

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  11. The ability to request notifications upon sales. Specifically if an online giftcard is ordered or an employee makes a giftcard sale. Could potentially be expanded to allow merchants to pick which items they would like notifications of sales on.

    1 vote

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  12. When our customers payment fails there should be a retry button beside it so that if the customer says to retry the card we can simply click it. First Data when they were around made it so easy to retry a failed or declined payment. Please add this clickable button to rerun a customers card!

    1 vote

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  13. Clover must create a permission where only Managers and Admin's can remove taxes from orders. This will reduce employees from making Tax decisions.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  14. Clover Flex Pockets have tip consolidation, meaning tips are requested prior to the payment type being requested. There is no way to turn this off. The merchant does not always want to use this feature.

    1 vote

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  15. 4/11/2026 I used my Clover stand alone station to process an event deposit. It would not go through. Any payment should be able to be processed at any type of device that we currently use. For the first two years of using Clover POS, event payments could be processed on the stand alone stations. As of today. 4/11/2026 they cannot. PLEASE return payments backs to stations.

    1 vote

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  16. When only alcohol is purchased from a bar or restaurant there is no tax added but when they order alcohol and food the alcohol gets taxed also

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  17. When a recurring payment fails, only the client is notified and they would need to take action to correct. We are a service company with some recurring payments and would like to be notified when one of those payments fail, so we can decide whether to call the client or suspend service.

    2 votes

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  18. Enhancement Request: Invoice Draft Functionality

    Summary:

    Add the ability to save invoices as drafts.

    Description:

    Currently, invoices must be completed in a single session. It would be beneficial to have the option to save an incomplete invoice as a draft and return to it later.

    Problem:

    When creating invoices, there are situations where all required details (line items, customer information, pricing, or approvals) are not available at the time of creation. Without a draft option, users must either abandon the invoice or recreate it from scratch later, which is time-consuming and increases the risk of errors.

    Proposed Solution:

    Introduce a…

    2 votes

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  19. Once the register is unlocked, the home page should display ONLY the APPs downloaded. Remove the right side information that displays (MID,TOTAL SALES INFORMATION).

    1 vote

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  20. Starter plan should really have some kind of basic inventory or item inclusion. i lose so many deals because other pos systems have free ability to add an item with a basic price.

    1 vote

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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