255 results found
-
Invoice Preview
Requested a preview of the customer facing invoice that is send via email before sending to the customer.
1 voteThank you for submitting your Idea to UserVoice.
-
Accepting tips on Virtual terminal
There is no way to recieve tips on a virtual terminal. I would like this to be made available. I do not want it to be a percentage of a sale but rather at the customers discretion
1 voteThank you for submitting your Idea to UserVoice.
-
Save card on file request
Please consider adding a feature that allows merchants to request “card on file” authorization directly from customers. For example:
When we send a payment request or invoice, customers could have the option to check a box to securely save their card for future payments.
Alternatively, add a dedicated “request card on file” link or button we can send via email/SMS, so customers can enter their card details securely without us having to collect them by phone.
This would make it far more convenient for both merchants and customers, and streamline recurring or variable billing.
3 votes -
I need to be able to remove individual taxes, not just remove all taxes
In my region I collect GST and PST on most in person sales but occasionally I have customers with a PST exemption (whether for resale or shipping out of the province). I need an option to remove just PST along with the existing option to remove all taxes
1 vote -
Refund older transactions directly from the terminal
We believe merchants should have the ability to refund older transactions directly from the Clover terminal instead of needing to access the web dashboard. This would save time and make the process much more efficient, especially for staff working at the register. A helpful option would be to search for past transactions by date or by using the last 4 digits of the customer's card within the terminal's Transactions section. This feature would greatly improve the refund process, particularly for businesses with high customer turnover or delayed return policies.
1 vote -
Invoice Attachments
We would like to include photos or documents that would be sent with an Invoice as an attachment on the email. There should be a section to upload an Attachment file from a link or to browse our computer for the wanted file(s).
I see this done frequently with Quickbooks and other processing companies.
2 votes -
Customizable Field for Hosted Payment Page
The Hosted Payment Page needs to give the merchant the ability to add one or more customizable fields for the customer to input information into. For example, we have merchants who need to collect invoice numbers to match payments to the correct sale.
2 votes -
Select what email receives payment link notifications
Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.
10 votes -
Level 3 data on HCO and Card present
Add the option to add or calculate and send L3 data on devices and in Hosted Checkout options
1 voteThanks for reaching out. Details required for L3 have to be entered by the merchant. In addition, Card present qualifies for the better interchange rates.
-
Mass Edit Capability of URLs Needed for Payment Links
Once a Payment Link is created the dashboard kept freezing up and error populates that the page is having a problem and try to come back later or This page is not responding. Clover stated this is due to large amount of URL's not being deleted over time. An enhancement is needed to allow mass edit capability to delete URLs since currently you can only delete 1 URL at a time and it takes about 20+ seconds to complete each one. This merchant had thousands of URLs, so it is very daunting and a time-consuming task.
1 vote -
Manual Card Entry
When press no for card present why does it ask for the Zip code first and not the card # but when you press yes for card present it ask for enter card. Need to have the same function as the other Clover by entering the card # first.
1 voteThank you for submitting your Idea to UserVoice.
-
Debit Card Refund Period
Allow us to refund to a debit card in the same time period as a credit card without having to enter the cardholder data manually. It is a major security flaw for us to have to call a customer back and ask them to read off their credit card information over an insecure phone line. Also, if the cardholder name wasn't entered at the time of sale, we don't know who to contact to issue the refund. So many problems with this way of issuing refunds to debit cards.
1 vote -
Tax exempt option pop up
We should have an option to have a pop up with Yes or No asking if a customer is tax exempt. Having to toggle between removing sales tax and fees option and paying the tax, is creating unpaid sales tax.
1 vote -
Void Glitch
When customers pay by QRC code on their receipt, their cell phone will say "All Set" when approved. If the customer puts in the wrong zip code to verify the transaction, in some cases FiServ will notice this after the customers cell phone reports "All Set", and then void the transaction. You have to check the main Clover station to even notice this and by that time, the customer has left. It isn't realistic for the waiter to check the main Clover station every time someone pays by QRC. The Clover representative explained that "All Set" means that all the…
1 vote -
Second Invoice Reminder
I often need to send second or even third reminder before invoices are paid. It would be so helpful if multiple reminders could be sent instead of having to create a whole new invoice for a second reminder...or more.
3 votes -
Enable Green Dot / Cash App Reload Integration for Clover POS
I'm a small business owner running a busy convenience store using Clover POS. I'd like to offer Cash App and Chime reload services (barcode-based cash deposits} to my customers - a services that's increasingly in demand in our community.
This functionality would not only generate revenue for merchants like me, but also increase Clover's value in underserved communities where customers rely heavily on mobile banking apps without traditional bank accounts.
1 voteThank you for submitting your Idea to UserVoice.
-
invoice
The issue I’m running into is that I’d like to send invoices to customers that clearly list the actual items purchased, rather than only showing a subtotal and tax amount.
It's critical to improve our customer communication and record-keeping.
Thanks again for your time and support.
1 vote -
Customers listed Alphabetically
Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.
2 votesThank you for submitting your Idea to UserVoice.
-
Clover Go Manual Payments with Tap To Pay enabled
Accessing manual payments with Tap to Pay enabled in the Clover Go app needs to be more streamlined. Currently, users are required to initiate a tap payment, cancel it, clear an error message, and then select manual card entry—just to process a card-not-present transaction. This process is both time-consuming and confusing. Please consider adding a more direct and user-friendly method for accessing manual entry while Tap to Pay is enabled.
1 vote -
Second Cash Drawer
Bars need second cash drawer functionality. The hub has a slot for 2 cash drawers but you cannot assign each bartender to their own drawer. We want to eliminate more than person in a given drawer.
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?