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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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318 results found

  1. on invoices, offering a price with credit card and then an ach/cash price.

    2 votes

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  2. We’d love to see a Clover Managed surcharge solution, where the Merchant only see’s the original charge and Clover manages paying out all of the fees with the 3%. With this the merchant would not see the withdrawal at the end of the month for all of the fees.

    3 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  3. Clover should adjust item quantity if an item is returned

    2 votes

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  4. When we ship the Flex and the Pocket, we should have the Refund function turned off for all roles along with Manual Transaction. Clients are being defrauded as card holders will refund large amounts on multiple cards. Shipping the device with the default of those two functions being turned off, would save a lot of clients, time and money.

    1 vote

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  5. Saves an extra step. This was a favorite feature for many business owners who used other systems

    1 vote

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  6. Many businesses prefer not to print customer receipts, yet still want the ability to bypass the receipt screen entirely for a faster checkout experience

    2 votes

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  7. 40% of QSRs and 25% of FSRs frequently request that this feature be accessible directly from the Clover device instead of being limited to the Dashboard

    1 vote

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  8. E.g., Servers want the payment receipt to automatically print, but the bar does not

    1 vote

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  9. Currently, Clover receipts display only the payments made and do not show the remaining balance. As a
    result, merchants have to manually write the remaining balance on each receipt

    1 vote

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  10. This feature would guide the cashier step-by-step through counting each denomination: pennies, nickels, dimes, quarters, and bills ($1s, $5s, etc.), and automatically total the amount to verify whether the cash drawer balances correctly or is over or under

    1 vote

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  11. FSRs have requested the ability to include tip suggestions on the printed bill as well, especially for cash paying customers

    1 vote

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     ·  0 comments  ·  Tipping  ·  Admin →
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  12. In many cases, such as salad or sushi stations, cooks prefer thermal printers, but still need two copies of each order receipt

    1 vote

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  13. Many restaurants take deposits. Now the server is not getting tipped on the deposit amount

    1 vote

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     ·  0 comments  ·  Tipping  ·  Admin →
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  14. Owners frequently delegate this duty to managers who are added in Clover as an Admin or Manager and there should be a permission to allow access to disputes, chargebacks for these roles

    1 vote

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  15. I understand that there are some updates that are being started as far as itemized.. But here are some errors that are happening..

    On the invoice section where you put the note... It is only a continuous line which I understand that there are some updates in the progress. Underneath the first input box needs to be add item or a plus sign next to the input sign so you can add another input box. So this could be part of the updates...

    Next issue,

    Whenever you put the item information in the note area for the work that you…

    1 vote

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  16. After speaking with Clover Tech Support, I was told that this fix will not be implemented until June 2026. Meanwhile Pennies were discounted in November of 2025. I have clover in 6 locations. I have been unable to get Pennies from any of our bank locations as of January 1. I cannot understand what would possibly take so long to do a simple programming fix. If cash total ends in 1 or 2, change to 0. If total ends in 3 or 4. Change to 5. Please tell me that Clover has a programmer who can get this done before…

    6 votes

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  17. Currently, only the Owner is able to view and act on chargebacks in the Dashboard. For larger companies, the Owner rarely has a role in day-to-day operational issues like disputes. If we want to sell Clover to larger and multi-location businesses, we need Admins and Managers to be able to view and respond to disputes just like the Owner can. Please consider and implement this enhancement as soon as possible.

    2 votes

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  18. If a gift card for a merchant is purchased online, the Clover reporting labels the status as Complementary. This is confusing to the merchant because it seems the card was provided for free/complementary instead of being paid for. It would be helpful to show the status as PAID and even reflect it was sold online so that it's not tied to an employee name/ID since they were not responsible for the sale.

    6 votes

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  19. Invoice option does not currently carry the payment note over to the customer receipt. This helps customer who have paid by invoice use the confirmation when a merchant request proof of payment for a service or reconciliation for accounts paying via Virtual Terminal Invoices. KeyBank has transit clients using Invoicing and this option has been requested for tracking payments and presentation of ticket payment when customers pay.

    2 votes

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  20. Exiting Open Orders: When the merchant backs out of an order or tries to cancel, the order it remains open. Can we create a popup with example wording, "No payment was processed. If you exit, the order will remain open and can be completed or deleted later." ? This way the merchant knows they are not losing any money or had any failed payments.

    2 votes

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