351 results found
-
Disable Partial Payments
I would like the ability to decline a transaction if it is not paid in full. In other words, Disable Partial Payments.
1 voteThank you for submitting your Idea to UserVoice.
-
rewards gift card
Currently, you can purchase a giftcard which counts towards your rewards points on your customer account.
You can also purchase things with a giftcard which counts towards your rewards points on your customer account.
This causes customers to 'double dip' on rewards.
Request to prevent this:
Allow certain items to be checked as 'will not accumulate rewards points' and thus do not accumulate points
Allow giftcards to be able to toggle on/off whether or not purchasing them accrues rewards points
Allow tender types to be toggled on/off whether using them accrues rewards points
1 voteThank you for submitting your Idea to UserVoice.
-
Quickbooks Sync
The sales entry that gets pushed out of clover properly picks up the GST and PST if you set it up correctly but seems to be missing the GST and PST Sales line tag's so that when you utilize the sales tax modules within QBO for filing it doesn't pick up the amounts. You need to fix the data or the journal entry that gets pushed in order for it to properly be recognized on the QBO side so the filings are accurate.
1 voteThank you for submitting your Idea to UserVoice.
-
Tips missing from POS during cash payment
The POS system currently has no method of tracking, entering or otherwise accepting cash tips. We are forced to rely on an honor system of the current barista that they will not steal or keep cash tips from the tip pool. Not to even begin mention basic reporting statistics.
I've spoken at length with technical support and there is no option of determining overage or shortage during cash close out to have that amount (tips) show up in our sales report anywhere. This is a major fail for a cash business and an extremely critical component of performing business.
When…
1 voteThank you for submitting your Idea to UserVoice.
-
American Express Entitlement
On Puerto Rico we would like to have American Express Optblue or the American Express entitlement for our merchants. All ISOs have this entitlement but we don't.
1 voteThank you for submitting your Idea to UserVoice.
-
Surcharge on dashboard
Surcharge needs to easily viewable in the Transactions tab. Currently, you have to go into each individual transaction detail to view the surcharge amount, or download a CSV. This creates a lot of extra work for merchants.
1 voteThank you for submitting your Idea to UserVoice.
-
Assign role Permissions for custom payment types
Custom payment types are often used by management or accounting for rare instances or problem solving. We need to have the ability to control who can access these according to role.
2 votesThank you for submitting your Idea to UserVoice.
-
Assign Taxes by Order Type
allow taxes to be assigned based on order type. Example all to go orders are not taxed, all dine in orders are taxed
1 voteThank you for submitting your Idea to UserVoice.
-
Custom sales taxes for Doordash orders
Hello,
I would like to suggest a necessary improvement to the Clover tax settings.
Currently, DoorDash acts as a Marketplace Facilitator in the state of Alabama and has an agreement to collect and remit only 8% in sales tax. However, our Clover POS is configured for the standard 10% rate for Mobile, AL, and applies this to all sales.
This creates a consistent 2% discrepancy in our financial reports for sales taxes on DoorDash orders. Would it be possible to implement a feature that allows us to assign a specific tax rate to certain "Order Types" (like DoorDash/Marketplace) to ensure…1 voteThank you for submitting your Idea to UserVoice.
-
Change Back for Check Payments
I wish check payments were treated like cash payments, where the total amount received needs to be entered. We frequently have customers come in with a check pre-written, and need change back, whether its a few cents or tens of dollars.
Currently, we have to manually calculate the change back.1 voteThank you for submitting your Idea to UserVoice.
-
2in1 Request: Sales Tax Drop Down Menu & Link to Live Tax Rates on Clover
Part 1: Please add a SALES TAX DROP DOWN MENU when Placing Order in register screen (3 dot menu upper right), before Pay button is tapped. Currently I see the option to REMOVE TAX or ADD TAX (in that 3 dot menu) on this screen, on my Clover Flex Demo, but time saver to have drive tap menu, tap city/tax or zip/tax and be done. Mobile businesses/drivers (plumbers, delivery, contractors, gravel, etc.) don't have time to open SET UP App, tap TAXES button, then select proper City/Tax combo, and hope they chose correct one. Too many chances for error, some…
1 vote -
501C3's - Donor Opt to Cover Card Processing Fees with Opt for Recurring
I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!
3 votesThank you for submitting your Idea to UserVoice.
-
Different date ranges
Merchant is looking for doing recurring billings every 4 weeks, rather than monthly. Adding this as a feature would be great.
2 votesThank you for submitting your Idea to UserVoice.
-
Deposits on Total for Catering
Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.
3 votesThank you for submitting your Idea to UserVoice.
-
add descriptions to individual items in an order
Merchants need the ability to add descriptions to individual line items on orders and invoices. Item names alone are often not enough, especially for service-based businesses that must document work for insurance claims, reimbursements, or audits.
Item-level descriptions would allow merchants to clearly explain services performed directly on the invoice, improving clarity and professionalism.
Adding this capability would support more complex service use cases and help Clover remain competitive.2 votesThank you for submitting your Idea to UserVoice.
-
taxes applied to discounts
We need our Clover discounts to calculate on the Gross sale amount (pre-discount) not the net sale after the discount. This is a state requirement and I cant get it changed. IT remoted in to our divice and could not fix it either. How to I change how the tax is calculated when a discount is given?
1 voteThank you for submitting your Idea to UserVoice.
-
ability to add tax before applying discounts per some state regulations
Merchants requires Tax to be applied to Orders prior to any Discounts per their State's requirement (Hawaii)
1 voteThank you for submitting your Idea to UserVoice.
-
kiosk and cash discount
It would be great if clover kiosk can work with cash discount pricing to offer another angle to help sell it
3 votesThank you for submitting your Idea to UserVoice.
-
Clover Security
Single Sign on for Clover Security within the Clover Dashboard
1 voteThank you for submitting your Idea to UserVoice.
-
Customer option to pay surcharge
I would love to see an option for customers paying online where they can choose to cover the processing costs. Think of it like an optional surcharge. It is a feature that I see a lot of non-profits utilizing.
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?