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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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255 results found

  1. As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.

    We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…

    1 vote

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  2. Hosted Payment Page and Web Page Customization for Multi-channel. For example:

    1. For donations, multi payment options on webpage for one time or recurring payments with variable dollar amount, and occurrences.
    2. Reporting to export ALL data collected on HPP, Web Form or Page.
    3. Create customizable fields for "Private Event" request form for restaurant with notification feature.
    4. Custom fields for Business Wholesale with ability to export invoice number, customer name in reporting.
    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. My business model is mostly recurring membership-based. Clover does not give me the option to send a link to collect my clients' card information to create a recurring membership. If I want to create a recurring payment process, I would have to be face-to-face with my client to collect their card information. Why can't I send them a link so they can enter their card information and allow me to create their recurring membership? In 2025, this is the opposite of efficiency, and if I can't have that, then it is a deal-breaker.

    1 vote

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  4. When we remove the tax from an order, it removes the tax on the receipt entirely rather than showing that $0 was collected from tax. Please include tax on the printed receipt as $0 when tax is removed from an order

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  5. Add app happy hour to all plans

    1 vote

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  6. We need the ability to create discount codes to adjust the total amount due after taxes are applied due to the fact that pennies are going away early in 2026. We would like to limit the discount codes to only cash tender type.

    We would like to add 4 discount codes after tax (for $0.01, $0.02, $0.03, and $0.04) to officially reduce the total down to something divisible by $0.05 for cash tenders, as the banks are already limiting and/or refusing to provide pennies.

    4 votes

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  7. We would like the ability to transfer tips between employees. Each day a server generates tips. This amount is easily located on a report which the server pulls from the Clover POS system at the end of their shift. The server then tips the cook and our bus person with cash. It hardly seems fair that the server pay taxes on the full amount of their tips when they are giving cash to other employees. I would like the server to be able to transfer some of those tips to another employee - on paper, through the system for reporting…

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  8. We are an iso and have many merchants using this system. When they are billed for Clover services, they get billed at random times ! Is there way to setup recurring billing to bill merchants either at the end of month or at the beginning of the month ? Having random billing creates discrepancies. Thank you !

    1 vote

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  9. Recently there has been an update which took away employee access to be able to create a payment link and now only admins can create a payment link. This is very inconvenient as a lot of offices want several employees to be able to create and send a payment link to a patient/costumer and it is not reasonable to make every employee an admin on the software. Please bring back the ability for employee roles to be able to create a payment link.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. Are able to email transaction receipt from Dashboard but as we only use the dashboard, we are able to view but not able to email a refund receipt. Currently having to take a screen shot of viewed receipt and email to customer using company email--does not look very professional.

    1 vote

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  11. Please enable additional tender options for the Refund App. E.g. We need to provide partial refunds to cash transactions. The Orders/Transactions apps will only allow us to refund by item or in full. The Refund app enables partial refunds; however, only via card transactions.

    1 vote

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  12. Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.

    30 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. When using a QR to pay, it would help to have sales tax to be collected and the option for customers to leave a tip.

    When you receive a sale through email from a customer is shows the "sales tax $0.00 dollars collected every time, however there is no option to add this to the QR code settings. Misleading and disappointed.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Merchant would like to limit who has access to do cash transactions in the employees app so not every employee can use cash drawer. The only option now is to limit the register or dining app which makes it so employees cannot do any transactions. But merchant wants the option to limit cash transactions so if the cash drawer is being used, it would have the option to require a manager passcode.

    4 votes

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    Not at this time  ·  3 comments  ·  Other  ·  Admin →
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  15. Please re-add the option to skip CVV for all the Clover devices. Merchant services can't provide the CVV or the billing address of the customers. And "we" the merchants don't have any contact information for must of the customers that we provide goods/services to, for its not apart of our operations to retrieve that information.

    0 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  17. The client has requested gift cards as an option when performing manual refunds, current options offer check, cash, and card only.

    1 vote

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  18. Ability to remove the "None" option for tips. Customer can select "custom" and type in $0.00. ****** POS doesn't even have "none" They make you type in $0 in custom. When customers see that as the first option, they automatically think it is okay to not tip.

    1 vote

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    0 comments  ·  Tipping  ·  Admin →
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  19. Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Please add the option for a tip in online/emailed invoices. Currently, a tip can only be added before an invoice is sent. The only way I would know that a catering client would like to add a tip is to ask them before I send an invoice. This feels awkward and unprofessional. Thank you for adding a tip option for customers to select/add their own tip amount online.

    1 vote

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    Started  ·  0 comments  ·  Tipping  ·  Admin →
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