351 results found
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Make payment receipt settings adjustable per device
E.g., Servers want the payment receipt to automatically print, but the bar does not
2 votes -
Include "remaining balance" on receipts
Currently, Clover receipts display only the payments made and do not show the remaining balance. As a
result, merchants have to manually write the remaining balance on each receipt2 votes -
Cash Drawer closeout guide
This feature would guide the cashier step-by-step through counting each denomination: pennies, nickels, dimes, quarters, and bills ($1s, $5s, etc.), and automatically total the amount to verify whether the cash drawer balances correctly or is over or under
1 vote -
Tip suggestions on the receipt
FSRs have requested the ability to include tip suggestions on the printed bill as well, especially for cash paying customers
3 votes -
Choose number of copies for order receipts
In many cases, such as salad or sushi stations, cooks prefer thermal printers, but still need two copies of each order receipt
1 vote -
Option for suggested tips pre- and post-discounted amount
Many restaurants take deposits. Now the server is not getting tipped on the deposit amount
1 vote -
Dispute/chargeback permissions for Admins
Owners frequently delegate this duty to managers who are added in Clover as an Admin or Manager and there should be a permission to allow access to disputes, chargebacks for these roles
3 votes -
Invoice Receipt Needs Updates
I understand that there are some updates that are being started as far as itemized.. But here are some errors that are happening..
On the invoice section where you put the note... It is only a continuous line which I understand that there are some updates in the progress. Underneath the first input box needs to be add item or a plus sign next to the input sign so you can add another input box. So this could be part of the updates...
Next issue,
Whenever you put the item information in the note area for the work that you…
1 voteThank you for submitting your Idea to UserVoice.
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Rounding of Pennies
After speaking with Clover Tech Support, I was told that this fix will not be implemented until June 2026. Meanwhile Pennies were discounted in November of 2025. I have clover in 6 locations. I have been unable to get Pennies from any of our bank locations as of January 1. I cannot understand what would possibly take so long to do a simple programming fix. If cash total ends in 1 or 2, change to 0. If total ends in 3 or 4. Change to 5. Please tell me that Clover has a programmer who can get this done before…
6 votes -
Enhanced Chargeback Visibility
Currently, only the Owner is able to view and act on chargebacks in the Dashboard. For larger companies, the Owner rarely has a role in day-to-day operational issues like disputes. If we want to sell Clover to larger and multi-location businesses, we need Admins and Managers to be able to view and respond to disputes just like the Owner can. Please consider and implement this enhancement as soon as possible.
4 votesThank you for submitting your Idea to UserVoice.
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Digital Gift Card Reporting- Complementary
If a gift card for a merchant is purchased online, the Clover reporting labels the status as Complementary. This is confusing to the merchant because it seems the card was provided for free/complementary instead of being paid for. It would be helpful to show the status as PAID and even reflect it was sold online so that it's not tied to an employee name/ID since they were not responsible for the sale.
6 votesThank you for submitting your Idea to UserVoice.
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Payment Notes Passing via Invoice Payments to Customer Receipts
Invoice option does not currently carry the payment note over to the customer receipt. This helps customer who have paid by invoice use the confirmation when a merchant request proof of payment for a service or reconciliation for accounts paying via Virtual Terminal Invoices. KeyBank has transit clients using Invoicing and this option has been requested for tracking payments and presentation of ticket payment when customers pay.
2 votesThank you for submitting your Idea to UserVoice.
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orders
Exiting Open Orders: When the merchant backs out of an order or tries to cancel, the order it remains open. Can we create a popup with example wording, "No payment was processed. If you exit, the order will remain open and can be completed or deleted later." ? This way the merchant knows they are not losing any money or had any failed payments.
2 votesThank you for submitting your Idea to UserVoice.
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Closeout/ open orders
Can you add feature to remind you of the open orders before processing closeout. If you could add a feature/ permission to not let it closeout until open orders are completed/ closed.
1 voteThank you for submitting your Idea to UserVoice.
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Gratuity Permission
Add permissions to gratuity. Employees have ability to add/ remove gratuity. There is no permission at the moment to request a manager code when adding/ removing gratuity.
4 votesThank you for submitting your Idea to UserVoice.
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Remove Tax Line on receipts when tax option is not enabled on Virtual Terminal payments
Please remove the tax line from the receipt when taxes are not enabled. It is confusing to the customer when the receipt states 'Total Taxes $0.00' I am using the virtual terminal for processing over the phone credit card payments only and I just want to process the total of the invoice which is created in a different accounting system. The total I am processing includes GST but I do not wish to enable the tax feature in Clover. This feature should work similar to the tip feature which can be removed completely from the customer's emailed receipt.
2 votesThank you for submitting your Idea to UserVoice.
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Custom invoice number in Invoices
There needs to be a field for Invoice # in VT Invoices that translates to Transactions tab
2 votesThank you for submitting your Idea to UserVoice.
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Allow custom Payment IDs
Many merchants generate 3rd party invoices/ROs and use Clover to process the payments. Clover needs a function to add a custom Payment ID instead of automatically generating a random Payment ID so merchants can tie their Clover payment to their invoice, and this customer Payment ID needs to show up in the Transactions tab for easy tracking.
2 votesThank you for submitting your Idea to UserVoice.
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Pay over Time based on Total - that auto closes when total is paid.
I’d like to offer my customers the ability to pay over time but, instead of as a reoccurring payment, using a total amount.
This way the total amount could be entered;
-their choice of initial payment made, perhaps a % of the total;
-reoccurrence selected as weekly or monthly - on a certain day/date (respectively).Then instead of having a date range to close out the bill, it will automatically when the sum is reached. The benefit being the customer can put down as much as they want initially, and then pay off the rest, which is generally less than…
2 votes -
Disable virtual terminal
Merchants would like to extend the timeout on the dashboard, but we are told it is a limitation for security on the virtual terminal. Please make it possible to disable the virtual terminal and/or extend the timeout so we do not need to constantly log back in
2 votesThank you for submitting your Idea to UserVoice.
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