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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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144 results found

  1. For Recurring billing can it be added to have the ability to clear overdue invoices

    2 votes

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    Planned  ·  0 comments  ·  Admin →
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  2. Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.

    2 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  3. Add Contactless capability to the Solo

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  4. Allow Tap to Pay option in Clover Go to be enabled by the employees and not just the account owner. Clover account owners may not always use an iPhone and to restrict enabling this option to just the owner can restrict employees from using the Tap to Pay feature.

    2 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  5. One reason to use the Clover more often would be to have a way to add the sale tax for the city in which the devices are being used without having to upgrade to a more expensive subscription. A threshold should be created to allow this feature for new and small businesses. A good example would be making more than 10,000 a month, taking you out of the free sales tax. However, many people who start new businesses don't have the income to upgrade to a more expensive subscription.

    2 votes

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  6. Kevin, you say that FIserv will give approval to refund to a debit card, but I have searched site and called and no one knows what you are talking about. If you won't refund to a debit like every other retailer in the world...please add cash as an option. I don't want to do a manual transaction because it does not put the item back in to inventory. PLEASE RUSH THIS.

    2 votes

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  7. I would like provide customers with the ability to add a tip on an invoice that is sent to them through email. Currently it allows me to add an order and tip amount. I don't think tips should be forced on anyone in any way and should be totally up to the customer for feeling services exceeded their expectations. Can you please make it so the customer has an option when completing payment on their invoice to add a tip to the total, so that they don't feel pressured and have the option to do so? Thanks and appreciate your…

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  8. We are a gym that uses the recurring billing option within the clover dashboard for our 1st of the month fitness deductions for our members. The feature works great, but there is no transaction reporting option to include ONLY our 1st of the month fitness deductions. We also have a point of sale device that is tied in, so all transactions are included within the reporting. In order to make the report correct the date range needs to span over the course of 3-4 days, as recurring billing starts pending 1-2 days prior to the actual deduction date and usually…

    1 vote

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  9. Please offer more retail flexibility within the POS system. Exchanges and returns are very difficult from a retail perspective. If the item is discounted, you have to return and repurchase the item. We have many seniors who purchase from our store who cannot afford to return the item and quickly repurchase.

    1 vote

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  10. For a client to pay using the QR code for the hosted check out, please add a account/invoice number field to the payment link feature. The information added to the field should also be available when looking at the transaction in the payment details section. How else is the merchant to know what the payment is for?

    1 vote

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  11. PLEASE for the love of god, add a void option, or an option to change payment methods if someone made a mistake, to the register app. It’s so difficult when doing bookkeeping, and calculating commissions for contractors, as it still counts as income.

    1 vote

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    Under Review  ·  0 comments  ·  Voids  ·  Admin →
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  12. Hello,

    I would like to confirm whether it is possible to display an indication for "Offline Payment" on merchant receipts when transactions are processed without a network connection on the Clover device. Currently, there is no specific indication when an offline payment is made, which may cause confusion for merchants.

    Could you please verify if this can be implemented so that receipts clearly state "Offline Payment" in such cases? Your confirmation on this matter would be greatly appreciated.

    Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. Hello,
    We need to be able to apply either
    1. A variable discount to orders, or
    2. A percentage that is not a whole number. Can you please help us to make Clover a better fit for Retail?

    1 vote

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  14. When a customer is exchanging an item of the same price, there should be a way to disable Sales Tax so that it is not re-added to the order. The customer already paid the sales tax when the original purchase was made. If tax is added to the exchange then the customer is paying same sales tax TWICE.

    1 vote

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  15. If I have a client that has a payment due in 5 days, but they wish to pay today but their payment is on (pending status). I can't remove them from a pending status. I can remove the payment plan and delete it, and that payment will still be pending. I would have to charge them, leave the payment that's pending, only to return it. I need flexibility for my clients. Another client that had an extra recurring payment as error and because they were in (Pending Status) I could not stop the payment. I called Clover, and I was…

    1 vote

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  16. I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.

    1 vote

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  17. Hello, I have a client who would prefer to not have upcoming reminder emails sent to them. They only want an email sent when the card has been charged. There is not a way to turn this off in your system. It would be nice to have that option for my client.

    1 vote

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  18. Only allow one discount per ticket or item

    1 vote

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    Deferred  ·  0 comments  ·  Discounts  ·  Admin →
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  19. Choose items that can be discounted or not discounted.

    1 vote

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    Deferred  ·  0 comments  ·  Discounts  ·  Admin →
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  20. Clover Online Ordering - need to be able to capture cardholder address so AVS can be performed.

    1 vote

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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