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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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361 results found

  1. When a recurring payment fails, only the client is notified and they would need to take action to correct. We are a service company with some recurring payments and would like to be notified when one of those payments fail, so we can decide whether to call the client or suspend service.

    2 votes

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  2. Enhancement Request: Invoice Draft Functionality

    Summary:

    Add the ability to save invoices as drafts.

    Description:

    Currently, invoices must be completed in a single session. It would be beneficial to have the option to save an incomplete invoice as a draft and return to it later.

    Problem:

    When creating invoices, there are situations where all required details (line items, customer information, pricing, or approvals) are not available at the time of creation. Without a draft option, users must either abandon the invoice or recreate it from scratch later, which is time-consuming and increases the risk of errors.

    Proposed Solution:

    Introduce a…

    2 votes

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  3. Currently, customers are not able to add a tip when paying with a gift card. This creates friction at checkout, especially for service-based businesses such as restaurants, cafés, and salons where tipping is expected.

    Other POS systems allow customers to add a tip using the remaining gift card balance when sufficient funds are available.

    We would like Clover to support tipping on gift cards, with the tip deducted from the card balance just like a regular payment.

    Benefits:
    • Better customer experience
    • Increased employee tips
    • Faster checkout process
    • More competitive feature vs other POS systems

    This feature…

    3 votes

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    0 comments  ·  Tipping  ·  Admin →
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  4. Current Problem:    Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.

    Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. A few of our nonprofit organization clients are currently accepting donations through Clover while also using another service, which allows donors to quickly make preset donation amounts using a card reader.
    They would like to explore whether Clover offers a similar solution so that all of their payment processing can remain under one platform, with Clover serving as their primary processor.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. Clover would be a strong fit for the Petro environment. Expanding the capability to accept WEX, Voyager, Fuelman, and similar fleet cards—particularly in a mobile setting—would be a significant advancement

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. In the retail space merchants need the ability to track quantities of inventory for variants and even adjust pricing for specific variants of a product. This is not currently a capability. You can have variants, but you cannot assign them a quantity.

    Example:

    A retail store has a blue shirt that comes in sizes Small, Medium and Large. Currently within the Clover Inventory Management System, the only way to accurately track the inventory of these items is to enter each shirt size as its own item because variants do not have the capability to have the inventory quantities tracked.

    So…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. There is currently no way to change the screen in the Clover POS that says
    "Tip" to "Donation" on customer receipts. Although my business is a business, we partner with a 501(c)(3) entity and give them 100% of our "tips" because they are not tips, they are donations. When we show the customer the screen, we tell them we do not take tips but ask if they would like to add a donation to the charity that my business partners with. Since Clover won't let me change the term "tips" to "donations," that has significant tax implications that adversely affect…

    3 votes

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    0 comments  ·  Tipping  ·  Admin →
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  9. Currently, there is an option to prevent voids after payment, and prevent EDITS after printing, but edits also prevent us from clicking the item and selecting the "+" sign to add additional items.

    Please add permission for ONLY disallowing VOIDS to printed items in the future.

    1 vote

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    0 comments  ·  Voids  ·  Admin →
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  10. Currently permissions allow you to restrict employees from removing items AT ALL or removing items AFTER PRINTING

    Not all items are printed, such as beverages, and we do not want the employees to be able to edit after the order has been submitted, regardless of if the items have been printed BUT we still want the employee to be able to remove items PRIOR to it being saved.

    This is currently not possible

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. We need the ability to create discount codes to adjust the total amount due after taxes are applied due to the fact that pennies are going away early in 2026. We would like to limit the discount codes to only cash tender type.

    We would like to add 4 discount codes after tax (for $0.01, $0.02, $0.03, and $0.04) to officially reduce the total down to something divisible by $0.05 for cash tenders, as the banks are already limiting and/or refusing to provide pennies.

    6 votes

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  12. Allow merchants to create a single use coupon, or multi use coupon, allow them to print this discount and provide to a single customer for later use

    1 vote

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    0 comments  ·  Discounts  ·  Admin →
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  13. Please have an itemized invoice feature available where merchants can select items from their inventory and list it out on their invoice. Currently, they need to manually type out the list of items they are selling in the Notes section.

    5 votes

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    Started  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  14. It would be nice to see (1) if a receipt was emailed or texted in the transaction details and (2) partial details of the phone or email. I DON'T think email addresses and phone numbers should be fully visible for privacy reasons.

    Example: Receipt emailed to ji****@gmail.com at 11:10:54 26/05/2026.

    Reasons: To ensure that a receipt was sent, and stop duplicate sending of receipts. To help answer customer questions if they ask how and when it was sent. Transparency for management supervision of tasks completed.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. In the state of Florida, it is required to tax service charges, additional charges, and gratuity. Service Charges, additional charges, Gratuities must be taxable. It is a requirement.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  16. When creating a new tender type besides asking accept tender ; open cash drawer; also add -> non-revenue tender type. There are tender types that do no add revenue and shouldn't be added as gross in sales overview rather a non-revenue tender type

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Assign Tender Types Per Role - Employee, Manager, Admin should be have the ability to select tender types based on assignment of role. For example A tender Type called " Rewards Program" only for manager and admin role use it however tagged with a non-revenue so it doesn't add to the gross sales.

    1 vote

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  18. I would like the ability to decline a transaction if it is not paid in full. In other words, Disable Partial Payments.

    1 vote

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  19. My customer would like the ability to customize the payment page for each payment link they have created. They are looking to accept donations, but also sell tickets through the Clover Payment Links, and wanted to have different Custom Fields and/or footer text on each of the payment pages.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Currently, you can purchase a giftcard which counts towards your rewards points on your customer account.

    You can also purchase things with a giftcard which counts towards your rewards points on your customer account.

    This causes customers to 'double dip' on rewards.

    Request to prevent this:

    Allow certain items to be checked as 'will not accumulate rewards points' and thus do not accumulate points

    Allow giftcards to be able to toggle on/off whether or not purchasing them accrues rewards points

    Allow tender types to be toggled on/off whether using them accrues rewards points

    1 vote

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    0 comments  ·  Other  ·  Admin →
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