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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Invoicing: Ideas related to Clover’s Invoicing feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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125 results found

  1. Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process.
    Currently if the card attached does not process, a new invoice has to be created. That is an unnecessary step.

    1 vote

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  2. Since the dashboard update this week, I can no longer view my "notes" on my invoice. This is directly impacting our work flow.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  3. Add back the ability to add/edit/remove Discount option on the website version in settings. I noticed it was removed after the update, it was very helpful having that option when I can not be at the location to adjust things.

    1 vote

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    1 comment  ·  Discounts  ·  Admin →
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  4. The Ability to mark items in inventory to not be accepted by for EBT payments, or to automatically void those tranactions.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Cash sales - it would help if we could change/program the default dollar value ( being generated by Clover Duo) shown on the pay cash sale screen. The first option is the total of cash sale which is Ok. The other three touch screen dollar amount are generated by Clover Duo and often don’t reflect the dollar value submitted by the client. The cashier then has no other choice but to use the customize button. This is more time consuming than having default values of $5.00, $10.00, $20.00, $50.00 and $100.00 denomination value.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  7. I recently changed from a 3rd party app in Clover to Clover's built-in surcharge functionality for interac and credit transactions. The credit portion works perfectly, the surcharge is always charged on credit transitions (tap or not). HOWEVER, your interac functionality is faulty! It will not charge the surcharge on tap transactions, it only charges on transactions where the customer inserts their card. This is a bug in my mind! Why would we not want surcharge applied to all interac transactions? The 3rd party app did so, so it's not a interac rule. It's clearly a bug in your software. Please…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.

    1 vote

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  9. Allow user to change customer facing text on hosted checkout screen. For example change "Your Order" to "Your Donation"
    Currently you can only change the header and footer info.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. For those of us using Clover who work out of our homes, why can't we use a PO Box on receipts and invoices? You potentially put single women at risk by showing a home address as opposed to what we want to use for billing. I understanding needing a physical address for internal use, but I don't use it for customer interfacing or billing my clients.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  11. upgrade your invoice creating system please.It should have tax entering optio in %,discount option in % and then auto calculation and give total amount to be paid.We dont expect Clover to have such a basic invoice system where many other free invoice generator companies have better options.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  12. How is it that people have been asking for manual/partial refunds yet your company has yet to fix this simple issue that is avaible in other similar ECommerce products. I will be removing my accounts with you all this off-season if this is not added. As much as you are a nice product there are too many options in this market to pick from that are far less cumbersome to deal with when it comes to this COMMON/CONSTANT issue!

    3 votes

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  13. When an invoice is paid, the owner of the account receives an email notifying them that the payment has been made. However, it would be nice if the owner could add a second person's email address (like the accountant).

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  14. When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  15. Make the register system have a manual transaction pad, lotto , tax free and scratch off button like a traditional machine. An all in one register screen where the user doesn't have to go back and forth through menus. A register screen that shows the items, manual transaction pad, and all other options for lotto, scratch off, taxable, nontaxable, print receipt etc. A one stop screen that lets the user utilize all the functionalities to process all their different types of transactions.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  16. When the merchant sends a invoice the customer should have the option to leave a tip and make a partial payment this way the merchant does not have to waste time sending out another invoice.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  17. On the register app, the merchant needs to select tender, but some customers inserts their cards in the payment device such as mini on Clover Duo before the merchant makes the tender selection. Please program the device in a way that when the card is inserted, the tender type will be automatically credit card or the merchant can simply hit the confirm button to proceed with the credit card sale. Currently, when the card holder inserts their card before the tender type is selected, the merchant facing screen waits for the merchant to select the tender and the card holder…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. It's impossible to send an invoice to our customers if a "rebate" is included in it. We only do business with invoices to our buyers, and I would like to create a rebate for some of our preferred customers or our employees... I do not wish ta create a list of items in wich I would have 3 identical items with 3 differents prices...
    Please program the virtual dashboard so this would be possible.
    Thank you

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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  19. Being able to remove the tip options in online orders.

    4 votes

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    0 comments  ·  Tipping  ·  Admin →
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  20. Extend Void and Refund timeframes for PIN Debit cards. The current timeframe is 25 minutes for refund and 2-3 minutes for void. It is very frustrating when the choice to refund is cash or giftcard. We are a hospital and do not use those methods. It was also very frustrating that this information with the timeframes is not listed in any FAQ on the Clover site. There is no way to adjust this in the system and the answer that was given is that the system is built this way. It was not this way a year ago. This is…

    1 vote

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    0 comments  ·  Voids  ·  Admin →
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