405 results found
-
Different date ranges
Merchant is looking for doing recurring billings every 4 weeks, rather than monthly. Adding this as a feature would be great.
2 votesThank you for submitting your Idea to UserVoice.
-
Customer Information Pop-up before Payment screen
Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process during rush hours.
Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:- Customer Name
- Phone Number
- Skip Button
This would make customer information collection much faster and more efficient, especially during busy periods.
1 voteThank you for submitting your Idea to UserVoice.
-
Variant Inventory Tracking/Pricing
In the retail space merchants need the ability to track quantities of inventory for variants and even adjust pricing for specific variants of a product. This is not currently a capability. You can have variants, but you cannot assign them a quantity.
Example:
A retail store has a blue shirt that comes in sizes Small, Medium and Large. Currently within the Clover Inventory Management System, the only way to accurately track the inventory of these items is to enter each shirt size as its own item because variants do not have the capability to have the inventory quantities tracked.
So…
4 votesThank you for submitting your Idea to UserVoice.
-
Cash Discount for EBT customers
We need for EBT to get the discount as cash paying customers on cash discount according to FNS 7 CFR 278.2(g) we are not compliant.
1 voteThank you for submitting your Idea to UserVoice.
-
Flexibility with Fields on Payment Form
Have the ability to move the Custom and Note fields above contact info fields for those of us using the form for donations
1 voteThank you for submitting your Idea to UserVoice.
-
add descriptions to individual items in an order
Merchants need the ability to add descriptions to individual line items on orders and invoices. Item names alone are often not enough, especially for service-based businesses that must document work for insurance claims, reimbursements, or audits.
Item-level descriptions would allow merchants to clearly explain services performed directly on the invoice, improving clarity and professionalism.
Adding this capability would support more complex service use cases and help Clover remain competitive.2 votesThank you for submitting your Idea to UserVoice.
-
Need to greatly improve security on Flex devices, the security is severely lacking
The option to DISABLE "manual card entry" for certain devices needs to be added. Most merchants will not use this option due to inability to successfully dispute chargebacks through this payment method. There are also many fraudulent transactions that happen through manual card entry. Buying a list of stolen credit card information is dirt cheap so chances of someone providing real information is close to nonexistent.
Security is nonexistent with flex devices. If a bad actor were to press the "X" or "back" button from the payment screen on clover dining, they are able to access other options that no…
1 voteThank you for submitting your Idea to UserVoice.
-
Disputes
Today only the owner can see disputes/chargebacks in the Clover dashboard, creating a permission setting so "Admins" or another role can have access to the disputes section. This would allow any user with the permission to see, challenge or accept disputes, along with submit the documentation.
4 votesThank you for submitting your Idea to UserVoice.
-
Healthcare Service - Customizable payment info Fields
For the Healthcare service plan there should be a customizable option under Ecommerce to add data elements perinate to patient data (Patient ID/Acct #/Encounter # / ect.).
1 voteThank you for submitting your Idea to UserVoice.
-
taxes applied to discounts
We need our Clover discounts to calculate on the Gross sale amount (pre-discount) not the net sale after the discount. This is a state requirement and I cant get it changed. IT remoted in to our divice and could not fix it either. How to I change how the tax is calculated when a discount is given?
2 votesThank you for submitting your Idea to UserVoice.
-
ability to add tax before applying discounts per some state regulations
Merchants requires Tax to be applied to Orders prior to any Discounts per their State's requirement (Hawaii)
2 votesThank you for submitting your Idea to UserVoice.
-
Healthcare SAAS needs custom fields for Clover hosted checkout/payment links
Healthcare SAAS needs custom fields for Clover hosted checkout/payment links
1 voteThank you for submitting your Idea to UserVoice.
-
Recurring Payments
Please allow for Merchants to send Recurring Payment links to their customers and their customers enter all their own card information. I'm running into this Clover limitation as I work to win business from competitors. With Clover if the Merchant has 100 recurring paying clients our Merchant has to get the card info and enter it manually for all 100 clients. With competitors, Merchants simply setup the recurring payment and send a link and the customer enters their card information.
6 votesThank you for submitting your Idea to UserVoice.
-
Custom Payment Page for Multiple Payment Links
My customer would like the ability to customize the payment page for each payment link they have created. They are looking to accept donations, but also sell tickets through the Clover Payment Links, and wanted to have different Custom Fields and/or footer text on each of the payment pages.
4 votesThank you for submitting your Idea to UserVoice.
-
Dual Pricing
on invoices, offering a price with credit card and then an ach/cash price.
4 votesThank you for submitting your Idea to UserVoice.
-
Limit Cash Transactions for employees
Merchant would like to limit who has access to do cash transactions in the employees app so not every employee can use cash drawer. The only option now is to limit the register or dining app which makes it so employees cannot do any transactions. But merchant wants the option to limit cash transactions so if the cash drawer is being used, it would have the option to require a manager passcode.
5 votes -
Gratuity Permission
Add permissions to gratuity. Employees have ability to add/ remove gratuity. There is no permission at the moment to request a manager code when adding/ removing gratuity.
5 votesThank you for submitting your Idea to UserVoice.
-
Notify merchant (not only the client) of failed recurring payment
When a recurring payment fails, only the client is notified and they would need to take action to correct. We are a service company with some recurring payments and would like to be notified when one of those payments fail, so we can decide whether to call the client or suspend service.
2 votesThank you for submitting your Idea to UserVoice.
-
Draft feature for Invoices
Enhancement Request: Invoice Draft Functionality
Summary:
Add the ability to save invoices as drafts.Description:
Currently, invoices must be completed in a single session. It would be beneficial to have the option to save an incomplete invoice as a draft and return to it later.Problem:
When creating invoices, there are situations where all required details (line items, customer information, pricing, or approvals) are not available at the time of creation. Without a draft option, users must either abandon the invoice or recreate it from scratch later, which is time-consuming and increases the risk of errors.Proposed Solution:
Introduce a…2 votesThank you for submitting your Idea to UserVoice.
-
Tender Types for refunds
We have a custom tender type "Payroll Deduct". When a return is made with this tender type we need to be able to refund to "Cocoa Gift Card" as we cannot refund to a person's paycheck after the fact. Please allow cross-tender refunds.
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?