405 results found
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Confirm email receipt sent
It would be nice to see (1) if a receipt was emailed or texted in the transaction details and (2) partial details of the phone or email. I DON'T think email addresses and phone numbers should be fully visible for privacy reasons.
Example: Receipt emailed to ji****@gmail.com at 11:10:54 26/05/2026.
Reasons: To ensure that a receipt was sent, and stop duplicate sending of receipts. To help answer customer questions if they ask how and when it was sent. Transparency for management supervision of tasks completed.
2 votesThank you for submitting your Idea to UserVoice.
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NEW REQUIREMENT FLORIDA- TAXABLE SERVICE CHARGE ADDITIONAL CHARGES
In the state of Florida, it is required to tax service charges, additional charges, and gratuity. Service Charges, additional charges, Gratuities must be taxable. It is a requirement.
2 votes -
Tender Types Capture Per Role - Employee, Manager, Admin
Assign Tender Types Per Role - Employee, Manager, Admin should be have the ability to select tender types based on assignment of role. For example A tender Type called " Rewards Program" only for manager and admin role use it however tagged with a non-revenue so it doesn't add to the gross sales.
2 votesThank you for submitting your Idea to UserVoice.
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remove phone number from receipts
Merchant would like the ability to hide the phone number from receipts. Currently, adding an invalid phone number works for a few weeks then it reverts back to the phone number on file. Merchant wants the address visible but not the phone number
1 voteThank you for submitting your Idea to UserVoice.
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Enhanced Chargeback Visibility
Currently, only the Owner is able to view and act on chargebacks in the Dashboard. For larger companies, the Owner rarely has a role in day-to-day operational issues like disputes. If we want to sell Clover to larger and multi-location businesses, we need Admins and Managers to be able to view and respond to disputes just like the Owner can. Please consider and implement this enhancement as soon as possible.
6 votesWe will be expanding dispute management permissions to admins and managers. These users will also receive email notifications about disputes.
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rewards gift card
Currently, you can purchase a giftcard which counts towards your rewards points on your customer account.
You can also purchase things with a giftcard which counts towards your rewards points on your customer account.
This causes customers to 'double dip' on rewards.
Request to prevent this:
Allow certain items to be checked as 'will not accumulate rewards points' and thus do not accumulate points
Allow giftcards to be able to toggle on/off whether or not purchasing them accrues rewards points
Allow tender types to be toggled on/off whether using them accrues rewards points
2 votesThank you for submitting your Idea to UserVoice.
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Allow partial payments in Clover Go and Virtual Terminal/Dashboard to be paid out.
Currently when there is a partially paid order on accounts that only have the dashboard or clover go to process payments, they have no way to complete it. This causes the order to show in the open orders tab on the clover go with no way to remove it. There is no option to take the rest of the payment on Clover go or the Dashboard.
3 votesThank you for submitting your Idea to UserVoice.
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Ability to process transactions in card presents situations on dashboard
I see that Clover has apps that were developed by Clover that allow you to use the Clover mini as an external pin pad and I have no idea why this technology was never implemented to work on the Clover dashboard. There are many merchants out there that work off of their computer and do not want to have a terminal on their counter. They should be able to connect the existing Clover mini to their computer and used the barcode scanner and process transactions from their virtual terminal, can somebody tell me why this was never developed?
1 voteThank you for submitting your Idea to UserVoice.
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Improve Recurring Payments: Card-Present Enrollment + Customer Payment Links
We operate a membership-based gym and rely heavily on recurring billing.
Currently, Clover requires us to manually enter card information into Virtual Terminal to create recurring payment plans. This creates two major limitations:
When customers are physically present, we cannot swipe/tap their card on the Clover device and directly enroll them into a recurring plan. Instead, we must manually key the card into Virtual Terminal. This increases friction and introduces unnecessary card-not-present risk when the card is physically present.
There is no option to send a recurring payment signup link where customers can securely enter their own card information to…
4 votesThank you for submitting your Idea to UserVoice.
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Ability to use 3rd party gift cards for online/app ordering
I use a 3rd party company as my contact, CC payment, gift card usage. I use them well in store for payments. I see now, on the Clover customer app there is a Gift Card payment option. I attempted to use one of m current gift cards and could not. Called Clover direct and they said Clover Gift Cards only. I should be able to use the 3rd party gift cards for online /app ordering since it’s able to be used in the store. I prefer not to have to purchase all new Clover gift cards and then advertise to…
1 voteThank you for submitting your Idea to UserVoice.
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Settings-Change History
We needed to identify which Clover admin-user account changed the sales tax setting to 0% prior to opening our restaurant. (Clover support directed me here)
Please add a time/user-stamped log for changes made. This has cost us $1,939.10 over 12 operating days, as sales tax was not collected. The worst part is we don't even know who to correct. This is an important CYA for Clover. Yes, this will take up some cloud data (.txt/.md logs) and cost a bit. This can be used however to point fingers away from Clover and instead to the correct individual who made the…
1 voteThank you for submitting your Idea to UserVoice.
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Surcharge on dashboard
Surcharge needs to easily viewable in the Transactions tab. Currently, you have to go into each individual transaction detail to view the surcharge amount, or download a CSV. This creates a lot of extra work for merchants.
2 votesThank you for submitting your Idea to UserVoice.
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Assign role Permissions for custom payment types
Custom payment types are often used by management or accounting for rare instances or problem solving. We need to have the ability to control who can access these according to role.
2 votesThank you for submitting your Idea to UserVoice.
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Payment receipt signature vs customer copy
Before this week, the payment signature merchant copy did not show all line items, but when you selected "print receipt" on the next screen, the copy that printed (without signature line) showed line items and had proof of payment (last 4 dig). This was ideal, as it saved paper on the copy that we keep, but had all info for the customer IF they wanted that printed.
Suddenly this week, it is all or nothing - selecting to show line items prints them on both copies, unselecting removes it from both copies.
Can they have separate customization settings?1 voteThank you for submitting your Idea to UserVoice.
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Digital Gift Card Reporting- Complementary
If a gift card for a merchant is purchased online, the Clover reporting labels the status as Complementary. This is confusing to the merchant because it seems the card was provided for free/complementary instead of being paid for. It would be helpful to show the status as PAID and even reflect it was sold online so that it's not tied to an employee name/ID since they were not responsible for the sale.
6 votesThank you for submitting your Idea to UserVoice.
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2in1 Request: Sales Tax Drop Down Menu & Link to Live Tax Rates on Clover
Part 1: Please add a SALES TAX DROP DOWN MENU when Placing Order in register screen (3 dot menu upper right), before Pay button is tapped. Currently I see the option to REMOVE TAX or ADD TAX (in that 3 dot menu) on this screen, on my Clover Flex Demo, but time saver to have drive tap menu, tap city/tax or zip/tax and be done. Mobile businesses/drivers (plumbers, delivery, contractors, gravel, etc.) don't have time to open SET UP App, tap TAXES button, then select proper City/Tax combo, and hope they chose correct one. Too many chances for error, some…
2 votes -
TPS tax only option in Quebec is a must
AN ABSOLUTE MUST IN QUEBEC!!! Add optional sales TAX button in addition to : Taxable, non-Taxable and prescription like I have in my pharmacy. I need the option of TPS only as Quebec has abolished TVQ on many items as of July 15 2026. I have no product inventory and no POS system in my pharmacy as I am too small and creating a list is impossible. We select ourselves the sales tax option as we enter price manually
1 voteThank you for submitting your Idea to UserVoice.
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Itemized Invoice Feature
Please have an itemized invoice feature available where merchants can select items from their inventory and list it out on their invoice. Currently, they need to manually type out the list of items they are selling in the Notes section.
7 votes -
Tip options
option to pick what type of sale we are running. So, it can have an option for a tip or not an option for a tip.
We would like the tip option to show when collecting payment for services rendered by the esthetician IE: Facials, but not to show for collecting payments for the doctor. IE: copays or deductibles.
3 votesThank you for submitting your Idea to UserVoice.
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Edit Recurring Payments
Allow merchant to edit recurring payment amount one time. Sometimes the merchant has members that either pay partially in another form or get a discount for one reason or another and it would be nice for a single month's billing to be edited. Another option would be to allow split payments.
1 voteThank you for submitting your Idea to UserVoice.
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