255 results found
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Pre Authorization
When using a card to start a tab/ Pre Authorization the pre auth amount should increase as the tab builds. For example if i start a tab and its $15 and you click the pre auth of $25 and save the card the next time they get a a drink or food the total would then be $35 but the pre auth is still @ $25. the pre auth should increase with the order amount and not stay at $25.
1 voteThank you for submitting your Idea to UserVoice.
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Merchant wants to have the Alphanumerical display showing when customer types in their PIN
Currently when customers are putting in their pin, it only shows numbers. Merchant says some of her customers use letters and would like that to show the T9 keypad just as a visual indication of what letters are being pressed.
1 voteThank you for submitting your Idea to UserVoice.
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Automatic Tax exemption on swiping of Food Stamp Payments EBT cards
Taxes on SNAP EBT 'Food Stamp Payment Cards' must be striked out "automatically to ZERO" during swiping up the cards. Until now we are doing it manualy (take out taxes) but we miss out on certain transactions during rush hours.
1 vote -
The ability to STOP or Remove (PENDING STATUS) in recurring Payments
If I have a client that has a payment due in 5 days, but they wish to pay today but their payment is on (pending status). I can't remove them from a pending status. I can remove the payment plan and delete it, and that payment will still be pending. I would have to charge them, leave the payment that's pending, only to return it. I need flexibility for my clients. Another client that had an extra recurring payment as error and because they were in (Pending Status) I could not stop the payment. I called Clover, and I was…
2 votes -
Ability to categorize payment links
I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.
2 votes -
The virtual terminal
The Clover Virtual terminal should allow invoices to be closed out as paid in cash or check. When one of my businesses sends an invoice, they do not know what payment type the customer will want to use. I should not have to maintain two invoicing systems, and your invoicing system does not allow me to manage it properly.
22 votes -
Bar tip out
Need the ability to allocate a percentage of individual net sales from one employee to another. (ie: allocating 2% of each individual server's net sales to the bartender at the end of each server shift).
1 voteThank you for submitting your Idea to UserVoice.
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Change the default receipt salutation
Change the default receipt message. Currently it says 'Hey, Your payment has been received.' I don't like the salutation 'Hey' can you change it to 'Hello' or leave it off?
1 voteThank you for submitting your Idea to UserVoice.
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Payment due by 21 & 45 days
Invoice sent to
— —
Scheduled for
Wednesday, May 14, 2025
Payment due by
Our Merchant would like the 21 & 45 due by added
1 voteThank you for submitting your Idea to UserVoice.
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Essentials missing from Clover User Voice Forum options
The Essentials service plan is missing from the Clover User Voice Forum options. Payments, Restaurant, Retail, and Services are available, but Essentials is not a section listed, so there is nowhere to add a suggestion specific to that plan that does not fall under the other plans.
1 vote -
payment link notification
I need the business name and any notes/comments from the client added to the notification
2 votes -
Closeout Batch Report
It is just a request to incorporate merchant DBA name in the closeout report sent to Merchant's email address. Currently we only have MID in the email sent. It will be a problem for the merchant to identify the business if they have two or more account linked the same email address.
1 vote -
Void Cash Transaction
Allow the ability to void a cash transaction. Currently, it can only be refunded. The transaction was accidental and therefore, no cash was exchanged so we cannot refund it.
3 votes -
Split Payments for non-restaurant businesses
We recently switched over to Clover from Square for our veterinary practice. Today we learned that we are unable to take split payments unless enrolled in a restaurant plan (according to support). We find it extremely silly because when we used Square we were able to do split payments for our clients with no additional application or plans needed. I've also used Square at restaurants and split payments work the same way without needing anything special. Needing to pay for a different plan just for this one function makes no sense to us and also not being able to benefit…
1 vote -
Would like the ability to NOT send a receipt for a recurring payment.
NO EMAIL RECEIPT FOR RECURRING PAYMENTS
1 vote -
ADD NEXT RUN COLUMN
In Customer List – Business Name does not appear as a column. Clover Support recommended that they put Business Name in First Name field as a workaround.
Recurring Payments – there isn’t a column to show Next Run payment date, only Last Run
1 vote -
store policy during signature
Make a way that customer will make signature (in the clover duo machine or any other machine that makes digital signature) not just for transaction but also for store policy such as "No Refund".
1 voteThank you for submitting your Idea to UserVoice.
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Faster tap to pay
Right now, the Clover device makes you select a tip before instructing you to insert or tap your card . We can speed the process up by just inserting the card at any point right now —-but the tap feature, which is what everybody is gravitating towards now, is not activated until after the tip is selected. In fast environments when a bartender puts the flex down for the customer, the customer is selecting the tip button and walking away. So not only is there a speed component that’s better with toast, but there is a liability component that doesn’t…
1 vote -
tips issue
Hello we have problem the waiter is only allowed to order and print reciept ! so when customer goes to pay at the cashier the tip goes to cashier.
we also have another problem we can only scan with the order section .
the scanner is not compatible with dining in app
2 votes -
Remove second language on Invoices
We are a business that doesn't have french language support. Additionally all of our customers are English speaking. We would like to have the option to remove the French that is automatically added to our e-invoices that are coming from the virtual terminal.
1 vote
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