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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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363 results found

  1. BNPL is the tool #1 now to engage customer into making purchases. I wonder why Clover doesn't offer a financing option. There is not a single app in the app market either. Please give us options. Find partnerships.

    2 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  2. The Compact Compact does not have a reprint button. If you run out of paper while processing a transaction and need to reprint a receipt it can’t be done. This function is a must as all the other Clover family devices can reprint receipts.

    6 votes

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  3. We need the ability to print a receipt if the customer asks for one. However, generally we want to skip the receipt screen. We do not want receipts to automatically print.

    There are 3 prompts after the payment has been processed that we would like to have removed if possible.

    Those 3 prompts are "how would you like your receipt", #2 is Thanks for visiting, and #3 is Payment Complete Done/Print.

    We need to bypass all of those and go right to the next transaction.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. The merchant needs a feature in Clover to receive email notifications for every transaction (both card and virtual terminal) to the registered email.

    1 vote

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  5. Please place invoice notes on the payment receipt that is sent to customer after a successful Invoice payment .

    2 votes

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  6. Instead of "Hey, Your payment has been received" would you please change the wording to a more professional message such as "Thank you, Your payment has been received."

    10 votes

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  7. There should be an option to text an invoice (link) to our customers' numbers on file instead of only emailing an invoice. Many customers use multiple emails or no emails and only use their phone to connect to Apple Wallets and such.

    2 votes

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  8. I have a lot of client sthat use xxxx and are able to add a quantity to their QR Codes. So If the customer want s to buy multiple of the what is on QR code, When they scan it, they are able to put a quantity and it will calculate the total.

    2 votes

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  9. Hello Team,

    Please add a feature where the receipts can have tips and devices can have tips at the same time.

    2 votes

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    0 comments  ·  Tipping  ·  Admin →
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    Planned  ·  Aron Clark responded

    Thank you for your feedback on this issue. We do plan to deliver such capabilities in q1'26.

  10. For cash payments, we have found that prices are not rounded.

    For example, a purchase of $1.27 rounded up to $1.30 or

    When refunding, instead of $3.02, round up to $3 or instead of $2.78, round up to $2.80.

    This worked very well on our old cash register system.

    14 votes

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    Under Review  ·  Aron Clark responded

    Hello - thank you for your feedback on this issue. We are currently designing a penny rounding solution. If you would like to contribute more feedback, please do so here.

  11. My business model is mostly recurring membership-based. Clover does not give me the option to send a link to collect my clients' card information to create a recurring membership. If I want to create a recurring payment process, I would have to be face-to-face with my client to collect their card information. Why can't I send them a link so they can enter their card information and allow me to create their recurring membership? In 2025, this is the opposite of efficiency, and if I can't have that, then it is a deal-breaker.

    2 votes

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  12. For itemized invoices, I have a merchant who is mobile and does business in different 2-States. In the dashboard, please allow merchants to toggle in-between the different sates so merchants can apply the correct State taxes.

    1 vote

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    0 comments  ·  Taxes  ·  Admin →
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  13. For merchant's that use the "Sell Gift Cards Online" feature, it would be great if there were a settings section to make some customizations or adjustments to the landing page such as:
    1. Ability to upload a gift card image so it's not just the green clover gift card image
    2. Ability to adjust what the default gift card purchase amount shows (currently it defaults to $5.00 in the amount field). It would be great if you could set the default amount in the amount field to something different.
    3. Ability to have preset amounts to select for the gift…

    1 vote

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  14. When we ship the Flex and the Pocket, we should have the Refund function turned off for all roles along with Manual Transaction. Clients are being defrauded as card holders will refund large amounts on multiple cards. Shipping the device with the default of those two functions being turned off, would save a lot of clients, time and money.

    1 vote

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  15. For accountability purposes, all other POS systems allow you to assign the cash drawer to yourself when you start your shift so that it will only open for your login. Others can still use the terminal for transactions, but if they hit cash as a payment method the drawer will not open for them, ensuring no one else has access to your assign cash bank. At the end of your shift, you unassign the drawer from your login so whoever is coming on after you can put their bank in the drawer and do the same. This is a basic…

    15 votes

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    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  16. Saves an extra step. This was a favorite feature for many business owners who used other systems

    1 vote

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  17. 40% of QSRs and 25% of FSRs frequently request that this feature be accessible directly from the Clover device instead of being limited to the Dashboard

    1 vote

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  18. This feature would guide the cashier step-by-step through counting each denomination: pennies, nickels, dimes, quarters, and bills ($1s, $5s, etc.), and automatically total the amount to verify whether the cash drawer balances correctly or is over or under

    1 vote

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  19. In many cases, such as salad or sushi stations, cooks prefer thermal printers, but still need two copies of each order receipt

    1 vote

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  20. Many restaurants take deposits. Now the server is not getting tipped on the deposit amount

    1 vote

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     ·  0 comments  ·  Tipping  ·  Admin →
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