248 results found
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Payment due by 21 & 45 days
Invoice sent to
— —
Scheduled for
Wednesday, May 14, 2025
Payment due by
Our Merchant would like the 21 & 45 due by added
1 voteThank you for submitting your Idea to UserVoice.
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Essentials missing from Clover User Voice Forum options
The Essentials service plan is missing from the Clover User Voice Forum options. Payments, Restaurant, Retail, and Services are available, but Essentials is not a section listed, so there is nowhere to add a suggestion specific to that plan that does not fall under the other plans.
1 vote -
payment link notification
I need the business name and any notes/comments from the client added to the notification
2 votes -
Closeout Batch Report
It is just a request to incorporate merchant DBA name in the closeout report sent to Merchant's email address. Currently we only have MID in the email sent. It will be a problem for the merchant to identify the business if they have two or more account linked the same email address.
1 vote -
Void Cash Transaction
Allow the ability to void a cash transaction. Currently, it can only be refunded. The transaction was accidental and therefore, no cash was exchanged so we cannot refund it.
3 votes -
The virtual terminal
The Clover Virtual terminal should allow invoices to be closed out as paid in cash or check. When one of my businesses sends an invoice, they do not know what payment type the customer will want to use. I should not have to maintain two invoicing systems, and your invoicing system does not allow me to manage it properly.
20 votes -
Split Payments for non-restaurant businesses
We recently switched over to Clover from Square for our veterinary practice. Today we learned that we are unable to take split payments unless enrolled in a restaurant plan (according to support). We find it extremely silly because when we used Square we were able to do split payments for our clients with no additional application or plans needed. I've also used Square at restaurants and split payments work the same way without needing anything special. Needing to pay for a different plan just for this one function makes no sense to us and also not being able to benefit…
1 vote -
Would like the ability to NOT send a receipt for a recurring payment.
NO EMAIL RECEIPT FOR RECURRING PAYMENTS
1 vote -
ADD NEXT RUN COLUMN
In Customer List – Business Name does not appear as a column. Clover Support recommended that they put Business Name in First Name field as a workaround.
Recurring Payments – there isn’t a column to show Next Run payment date, only Last Run
1 vote -
store policy during signature
Make a way that customer will make signature (in the clover duo machine or any other machine that makes digital signature) not just for transaction but also for store policy such as "No Refund".
1 voteThank you for submitting your Idea to UserVoice.
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Faster tap to pay
Right now, the Clover device makes you select a tip before instructing you to insert or tap your card . We can speed the process up by just inserting the card at any point right now —-but the tap feature, which is what everybody is gravitating towards now, is not activated until after the tip is selected. In fast environments when a bartender puts the flex down for the customer, the customer is selecting the tip button and walking away. So not only is there a speed component that’s better with toast, but there is a liability component that doesn’t…
1 vote -
tips issue
Hello we have problem the waiter is only allowed to order and print reciept ! so when customer goes to pay at the cashier the tip goes to cashier.
we also have another problem we can only scan with the order section .
the scanner is not compatible with dining in app
2 votes -
Remove second language on Invoices
We are a business that doesn't have french language support. Additionally all of our customers are English speaking. We would like to have the option to remove the French that is automatically added to our e-invoices that are coming from the virtual terminal.
1 vote -
Tap pay signature
Your company doesn’t offer a signature option if the customer does in fact use the tap to pay option. I have had disputes over transaction and feel that a signature option for this could be another layer of protection for the retailer.
2 votes -
Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process automictically
Add a link in a recurring invoice for the recipient to pay manually when the card on file does not process.
Currently if the card attached does not process, a new invoice has to be created. That is an unnecessary step.3 votes -
Rewards % off doesn't work
Your rewards program needs a LOT of work and a LOT MORE INSTRUCTIONS posted. I was able to get a $ off discount to work, but that is not optimal for my type of business. I would like to offer a 5% discount after $100 purchase, but that doesn't work at all. There are so many broken pieces to the rewards "program" I hardly know where to begin. The pop-up box after the customer checks in asks for the amount of today's purchase; when that is entered, it automatically awards them points before it is even paid for. That is…
2 votes -
tax on gratuity
The state of Tennessee is now charging taxes on mandatory gratuities or service charges. Most POS systems have updated to allow the users to add taxes to those fees (typically 18% or 20% gratuity) to pass the burden to the consumer. Clover has not added this option which is causing businesses using it to pay an additional tax amount each month. You will start to lose customers by not adding the option, I am sure.
11 votes -
REPORTING
We are a gym that uses the recurring billing option within the clover dashboard for our 1st of the month fitness deductions for our members. The feature works great, but there is no transaction reporting option to include ONLY our 1st of the month fitness deductions. We also have a point of sale device that is tied in, so all transactions are included within the reporting. In order to make the report correct the date range needs to span over the course of 3-4 days, as recurring billing starts pending 1-2 days prior to the actual deduction date and usually…
1 vote -
Void option
PLEASE for the love of god, add a void option, or an option to change payment methods if someone made a mistake, to the register app. It’s so difficult when doing bookkeeping, and calculating commissions for contractors, as it still counts as income.
1 vote -
Offline Payment printed on the Receipt
Hello,
I would like to confirm whether it is possible to display an indication for "Offline Payment" on merchant receipts when transactions are processed without a network connection on the Clover device. Currently, there is no specific indication when an offline payment is made, which may cause confusion for merchants.
Could you please verify if this can be implemented so that receipts clearly state "Offline Payment" in such cases? Your confirmation on this matter would be greatly appreciated.
Thank you.
1 vote
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