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← Clover UserVoice

Settings and activity

18 results found

  1. Enable Categories display for NEW Clover Go app

    1 vote

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    0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Matthew Logan shared this idea  · 

  2. Invoicing from Clover devices

    3 votes

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    0 comments  ·  Taking Payments » Invoicing  ·  Admin →
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    Matthew Logan supported this idea  · 

  3. Issue a partial refund

    21 votes

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    5 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Matthew Logan supported this idea  · 
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    Matthew Logan commented  · 

    Will this feature be available on the Dashboard as well?

  4. Allow for certain items or modifiers to be excluded from discounts

    25 votes

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    2 comments  ·  Taking Payments » Discounts  ·  Admin →
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    Matthew Logan supported this idea  · 

  5. Assign a Customer to Manual Refunds

    1 vote

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Matthew Logan shared this idea  · 

  6. Clover Dashboard: Virtual Terminal Supporting Inventory

    49 votes

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    Under Review  ·  5 comments  ·  Taking Payments » Virtual Terminal  ·  Admin →
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    Matthew Logan supported this idea  · 

  7. Itemized invoice in clover dashboard/virtual terminal

    25 votes

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    6 comments  ·  Taking Payments » Virtual Terminal  ·  Admin →
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    Matthew Logan supported this idea  · 

  8. Change the tips section to pop up after the card has been run and before the signature.

    21 votes

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    2 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Matthew Logan supported this idea  · 

  9. STATION DUO: Please change the tip screen to appear after a transaction is made

    2 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Matthew Logan shared this idea  · 

  10. Sub Modifiers

    110 votes

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    Under Review  ·  12 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Admin →
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    Matthew Logan supported this idea  · 

  11. STATION DUO: Please autofill customers phone number and/or email if on file for the text & email receipt option on the customer facing mini

    2 votes

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    0 comments  ·  Engaging Customers » Managing Customers Internally  ·  Admin →
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    Matthew Logan shared this idea  · 

  12. Be able to print a cancelled, deleted, or voided item/order to the kitchen printer.

    24 votes

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    2 comments  ·  Devices/Hardware » Accessories/Peripherals  ·  Admin →
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    Matthew Logan supported this idea  · 

  13. EXCHANGE ITEMS??

    1 vote

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Admin →
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    Matthew Logan shared this idea  · 

  14. Employee Summary by Revenue Class report needs to be available on the terminals, not just Dashboard..

    90 votes

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    16 comments  ·  Taking Payments » Virtual Terminal  ·  Admin →
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    Outreach Request  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 


    If comparing to the Employees Report within the Web Dashboard, which shows Employee Sales Summary and Employee Summary by Revenue Class, would this information suffice, or are there additional details/classes that would be helpful for this on-device report?


    Also, does the Reporting App on the device help with this request, or is that also missing pertinent information that your staff would like to see?


    Thanks, 

    Clover Product

    Matthew Logan supported this idea  · 

  15. Restaurant Menu on Station should have Category and Sub-Category

    223 votes

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    Under Review  ·  39 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Admin →
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    Matthew Logan supported this idea  · 

  16. Duplicate Orders in the Orders App

    3 votes

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    0 comments  ·  Management Functions » E-Commerce Management/Clover Online Ordering  ·  Admin →
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    Matthew Logan shared this idea  · 

  17. allow inventory to decrement below zero (negative stock level)

    54 votes

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    16 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Matthew Logan commented  · 

    I have been selling Clover for 5 years now and I have a lot of merchants that are in retail. Before the most recent clover update, the system was able to track stock counts in the negatives. For example, If we had 5 water bottles in stock and sold 7, the stock count in the inventory would be -2. After the most recent update, Clover removed this feature... Now every count will stop once items reach zero. I understand why this feature was added to stop auto decrementing products with a 0 stock count but we need to at least allow for the merchants to turn negative stock counts back on.

    THIS IS A HUGE ISSUE FOR GOOD MAJORITY OF MY RETIAL MERCHANTS! I have a lot of retail merchants who pre-sell products. Thus their counts go into the negatives quite often. When they receive purchase orders they rely on those negative stock counts to keep inventory accurate. For example lets say they have pre sold an item which now has a -3 stock count. When they receive a purchase order of 10 units they will record and add those 10 units to the system so now the count is 7. The three units that were pre sold will be shipped out to the customers immediately and they then will have 7 units on hand so the count in the system is accurate. If the system can count negatives it throws their entire inventory off so please bring this feature back ASAP!!!!

    ALSO please update item refunds so that whenever an item is refunded the stock count for that item will increase back up. Thanks

    Matthew Logan supported this idea  · 

  18. Inventory Tracking for Returned Items

    63 votes

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    Planned  ·  2 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Matthew Logan supported this idea  ·