Enable the creation of a "New Order" on the Web Dashboard
Enable a "Create New Order" function on the web dashboard. That will enable a salesperson to create a new/custom order & make edits/adjustments without the need for using Clover Station at the Point of Sale. That way, once the order is complete & ready for pick-up/payment, any associate can pull the Open Order up at the Point of Sale & collect payment at the time the customer picks up their order.
This use case will be supported when we add the ability to build orders with inventory items in in the VT. That feature has significant demand and is on our long-term roadmap.
Sheree French commented
I too need to be able to do the above. Has this been put in place by Clover, is there now a way of doing so?
Any update on this request? The updated Virtual Terminal is great, but I need to be able to put in an order and leave it open so that customers can pay cash in store for orders entered online.
Mobile Support (Crimson) commented
Merchant wants the option to be able to create orders via the dashboard some what similar to the virtual terminal.