Assign a Customer to Manual Refunds
A lot of my Retail merchants would like the ability to assign a customer to a manual refund. Just like how merchants can assign customers to a sale in the Clover Register.
The reason for this is sometimes the Merchant is unable to process a refund via the Orders/Transactions app via the debit card on file. When that happens they are only able to process a refund via a cash payment but sometimes the customer is not in the store to receive the cash.
As a result the merchant has to perform a manual refund. When doing that they would like to assign the customer to that refund so they can track the refund in their customers app!
Jeanette Hercules commented
merchant would like to process manual refunds ; merchant stated he will not be able to use clover if he cannot process manual refunds ;