Assign a Customer to Manual Refunds
Hello Clover,
A lot of my Retail merchants would like the ability to assign a customer to a manual refund. Just like how merchants can assign customers to a sale in the Clover Register.
The reason for this is sometimes the Merchant is unable to process a refund via the Orders/Transactions app via the debit card on file. When that happens they are only able to process a refund via a cash payment but sometimes the customer is not in the store to receive the cash.
As a result the merchant has to perform a manual refund. When doing that they would like to assign the customer to that refund so they can track the refund in their customers app!
Matthew Logan
shared this idea
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Jeanette Hercules
commented
merchant would like to process manual refunds ; merchant stated he will not be able to use clover if he cannot process manual refunds ;