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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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224 results found

  1. reverse the update so users can see all credit card numbers

    In your recent update, end users can no longer see the entire credit card number we are entering via phone call. This is resulting in input errors and frustrating to both Clover users and customers. As we take 40% of our orders over the phone, it is important that we can see the data we are entering when a customer is giving us the information over the phone

    1 vote

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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  2. Order Number hyperlink needs to be in every transaction- approved or declined!

    When looking at Transactions tab and viewing a decline, management needs to be able to simply tap the Order Number to find out if it ever got paid. As it exists, it is much more cumbersome to locate that same Order to see its history.

    1 vote

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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  3. customer should be able to sign on screen and on receipt, not either or

    customer should be able to sign on screen or on receipt (BOTH) not either or

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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    AdminKevin Nathan (Admin, Clover) responded

    Hello,

    Thank you for your suggestion, but this request does not align with our current priorities. 

    Best, 
    Clover Product

  4. delete transactions

    The merchant would like the option delete transactions

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    0 comments  ·  Other Payments Suggestions  ·  Admin →
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    AdminKevin Nathan (Admin, Clover) responded

    Hello,

    Thank you for your suggestion, but this request does not align with our current priorities. We would recommend that merchants void transactions in this case. There are upcoming enhancements to our void/refund workflows.

    Best, 
    Clover Product

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