118 results found
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TIPS FOR CASH PAYMENTS?
merchant is looking for ability to records tips on cash payments in the Register and Sale apps, which would show up in Cash Log
5 votes -
Tip Function for Phone Sales
Hi
As a restaurant with an overall increase in phone sales related to the pandemic it would be very useful to include a tip prompt on PHONE SALES. For restaurants, many of our customers would like to leave a tip and be able to see it on their receipt. They can do that through the regular sale function but we cannot do so through a phone sale. The only way to add a tip is todo so manually and therefore it doesn't show separately on the receipt.
Please add this feature.5 votes -
tip online order
Being able to remove the tip options in online orders.
4 votes -
make it possible to tip on both the clover terminal and have a tip option on the printed receipt.
We have a diner and use clover. Most guests check out on the way out at the host station, and they tip on the terminal.
Sometimes guests want to pay with credit card at the table but when we drop the printed credit card authorization slip we have to draw in the tip line because Clover makes you choose only one option to tip either on the terminal OR on the printed receipt. It would be great to be able to have both options. Thanks!4 votesThis would be a complicated feature to implement. We're assessing if there is sufficient market demand to build this.
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Merchant want to set up both ways for the tip entry. One is adding tip during the sale, other one is adjusted tip after sale.
The most of terminal machines can be set both functions in the one devices. This issue should be easy to solve.
4 votes -
4 votes
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PRINT TIP SUGGESTION WHEN TIP IS ON PRINTED RECEIPT
At the bottom of the receipt so that customer can select the percentage.
4 votes -
Option to Print out tip suggestions on reciept or show on screen on demand.
It would be great if you could include a button that allows us the option to show tip suggestions on the screen or print on receipt on demand. Sometimes I need it to be printed on paper when bring it to a customers table and other times if they pay at the register i would like it to show on the screen. I know you can choose one or the other in print settings but its a hassel to switch back and fourth
4 votes -
APPLE PAY TIP ENTRY ISSUE
When a customer pays with Apple pay, it allows them to enter a tip but does not show the tip in the tips app. It acts as if that transaction has not entered any tip. This is true for all nfc payment methods.
4 votes -
the tip line to appear if they re-issue the receipt a second time
merchant would like to see the second receipt with the tip line
4 votes -
tip
When customer hit "SKIP" tip on a Clover mini device, we can't close out the batch. We have to disable the tip on device in order to enter zero for the tip then close out the batch. After that we have to enable to add the tip back on the device. Is there any way to eliminate this step? When customer hit "SKIP" on tip enabled device, the device should see that a "zero" tip and should not prevent the batch to be closed out.
3 votesHello,
We're going to review this with our QA team.
Thanks,
Clover Product -
Add the tip amount to the payment completion screen
For example a $5.00 sale with a $1.00 tip. Currently the payment completion screen will show "($6.00) payment successful ($5.00 + Tip)." The merchant like this to be changed to actually show the tip amount so it should instead say "($6.00 payment successful ($5.00 + $1.00 Tip)"
3 votesHello,
This feature is under review.
Thanks,
Clover Product
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Adjusting Tips
Occationally someone accidentally adds a tip that didn't want to, or tips more than they mean to. There is no way for us to go in and adjust the tip for them. We would like to see this function added to make it more convenient for our guests.
3 votes -
Additional Tip line for gratuity payments
In restaurants, we have a policy for automatic gratuity of parties of 6 or more. We have to have the gratuity added on our POS system (Aloha) and then we have to run the transaction for the amount before gratuity on clover, then go back into receipts on clover and add the tip, then reprint the receipt. When the receipt is printed with the gratuity, there is no line for additional tip. We need that so badly! Please! We deserve the right to potentially make more than 18%, especially on a difficult party/table/table that wants to be more generous. Please…
3 votes -
Ask for a tip while the customer is signing, not before
It would make much more sense if the program asked the customer if they would like to leave a tip during, or after they are signing the screen. Currently, when we are running a payment for a customer, the program asks for a tip while we are still entering payment information, and it is awkward for us to ask the customer for a tip at that time. We (and Clover) would run more tips if it asked the customer to leave a tip at the time the customer is leaving their signature
3 votes -
One Cashier...5 Waitresses
Old school idea. Give me a prompt so I can direct tips to assigned waitress.
3 votes -
Tip issues
We recently started requiring a deposit for large parties at our wine bar. i made a button to ring in a ticket for half the normal amount to reflect the deposit already paid. my bar tender brought to my attention that this leaves them with only 10% gratuity rather than the 20% we would normally put on a ticket like this. i want to make sure my employees are getting their full tips and not getting short changed. is there anyway we can add a manual input gratity or import the deposit from stripe some how
3 votes -
Enter tips on receipt for Pre-auth transactions
Would like to be able to use the "Skip and Print" option to print tip lines on receipt and then be able to enter those tips in the Tips app. This is currently how it works for normal transactions however for pre-auth transactions the tip line will print on receipt but the tip cannot be added to the transaction later in the Tips app
3 votes -
Having the ability to have the server pay the discount fee on tips
I had a restaurant owner ask if we had the ability to have a tip report that has the option to deduct a percentage off the tips owed to a server to cover the discount rate the restaurant would pay on the tips. Example. Server has $100.00 in credit card tips for the day. The tip report would calculate the 3% fee the owner will pay on tip and deduct the $3 and say the server will be paid out $97. This feature will save the owner thousands of dollars a year. I lost the deal due to not having…
3 votes -
TIPS APP- ADD GIFT AND CHECK TIPS ADDED THROUGH THE TIPS APP TO REPORTING
MERCHANTS THAT REQUIRE SIGNATURE/TIPS ON PRINTED RECEIPTS ARE ABLE TO ADD TIPS TO CHECKS AND GIFT CARD TRANSACTIONS IN THE TIP APP. HOWEVER, THE CLOVER EQUIPMENT DOESN'T INCLUDE THOSE TIPS IN THE REPORTING APP AND DO NOT APPEAR IN THE WEB DASHBOARD. SEVERAL MERCHANTS HAVE PREVIOUSLY CALLED EXPLAINING HOW THIS HAS MADE IT DIFFICULT WHEN CALCULATING THEIR END OF YEAR TOTALS BECAUSE THEY HAVE BEEN ADDING TIPS TO CHECKS AND GIFT CARDS THROUGHOUT 2020 IN THE TIP APP.
THE FEATURE OF SHOWING CHECKS AND GIFT CARDS IN THE TIP APP AND BEING ABLE TO ADD TIPS IN THE APP SHOULD…3 votes
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