Skip to content

Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

165 results found

  1. The merchants would like to have a button added or an option that when an item is removed from the Dining app it would ask the reason. For example if a drink is dropped or spilled, that when that item is removed they could select that option to track it.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. would like for custom item in dinning app to be able to have a label assign to them so they could automatically be send to kitchen printer

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Hit Repeat Round Button in Clover Dining, select Printed Drinks, and all the same modifiers, under multiple guests, Pop up stop screen, are you sure you want to repeat? Done. Adds to respective guests. This could also be used for All You Can Eat nights. Bottomless Sides, etc.

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I want to be able to cashout the order of a guest and that the orders of the other guests remain open under clover Dinning. Right now it's not convenient for me, because many clients want to keep ordering but when a guest wants to leave, there is only the option to split the payment but you have to close the entire order.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Food prep time set by the hour or half-hour increments. That way you could set it for 20 mins at 8 am and 10 mins at 10 am.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Would like to be able to add order numbers in clover dining.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. We used Smile POS previously and decided to switch over to Clover because we are able to take payment directly at the table and front door (COVID-19) idea. But since using Clover over the past 2 weeks there are so many moe options from Smile that am finding that I miss. The ability to move single items between tables, holding items button, being able to split a check once the order was created and print the bill for each person to see prior to payment.. Im sure Im gonna have more so Ill need to come back here and post…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Allow a large party order to be put in together, but sent separately. For example, on a 20 top, take all the orders, but send them 4 items at a time on 5 tickets. This will ensure the large tables order will fire at the same time, but not on one long ticket.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Merchant would like to be able to add and change the quick access by for Clover Dining. He would like to have an option for order notes here as well.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Have a setting on the Clover online ordering, Clover register, Clover dining to assign items/category availability.
    For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
    Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.

    142 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Easily 75% of all FSRs in the greater NYC area use OpenTable for their reservations. To NOT integrate directly with OpenTable is a huge yellow flag for established FSRs to switch to Clover.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. when you make changes or void on any fired items, kitchen will need to get notified as well and you should able to destinate which order printer to receive this notifications, so our food runner or chef can make sure the modification or deleted item will not be made accordingly. The current system forces our employees to run or walk to the kitchen to notify this. Add note is not wise because it can be ignored and require many typing.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Currently, you open a new non-table order in Clover Dining or Register, users just need to select order type and pick menu items and save without the need of customer information. Employees will easily forget to enter customer data and we will have no idea whose order belongs to. So Customer info is a must have before enter any menu items!!! If employees do not enter customer info first, when they should not able to create any order!

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. One menu item can have various prices base on where it gets ordered. If it gets ordered from Chownow, it may have different price than ordering directly to restaurant. Each menu item can have price#1, price#2, price#3, .... price#10. When this item maps to different menu, we can see which price we want to use on that menu. This way, we don't need to duplicate the same menu for each 3rd party vendor and easy to maintain in the future. Just open the menu item and you can see/modify all prices.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Currently, in non-table ordering section, it only shows customer, note, and amount. Non-table order can consist of many types such as calling, wating, Uber Eats, and other 3rd party vendors. I have no idea from non-table ordering section to see where the orders are coming from. For now, the workaround is opening to see from Orders app. This is not efficient at all.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Merchant wanted to have the option of editing the order after one of the guest left.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Merchant currently uses the Clover Dining App for their restaurant. They run a special 24/7 called "Buy One, Get One Free" for their drinks. The drinks are listed as items in their inventory (ex. jumbo frozen lime margarita, draft bud light, tall michelob ultra) and are all categorized and priced differently. When the merchant goes to select two drinks (Jumbo Strawberry Margarita $9.99 and Tall Bug Light $5.99), they would like for the cheapest item to be discounted (free) automatically when selected. No limit on the quantity. There are a few apps that have BOGOs but only integrate with the…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When orders are fired from the Clover Dining allow the table section to be Bold Red instead of Bold Black on the kitchen printer ex: in bold red ORDER: BAR TABLE 4

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. On the Clover Dining app, we need the ability to HOLD an item from ever getting printed in the kitchen. Sometimes, we rush into the kitchen to get the item or had already asked verbally the kitchen staff to make it, we don't want to print it again, hence, we hold it on the POS.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. My restaurant has Dine-In (default), To-Go, and Delivery order types. When making non-table order, we some times forget to select "To-Go" order types and the kitchen will mess up customer orders. This happens a lot because the server had already selected To-Go non-table order.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?