155 results found
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void option in Clover Dining
Merchant would love an option to void an order once it has been fired to the kitchen, as they encounter issues from time to time with items in an order that need to be removed from the records
7 votes -
Add and edit item variant on web dashboard??
I am a new Clover subscriber and while I am trying to set up a menu on the dashboard I was told I could not add item variant on dashboard but have to do it on the device. Isn't dashboard the most convenient place to edit and manage things while with the touch screen you do not even have a key board to type? Made me wonder are there more ridiculous design of the software of Clover.......
6 votes -
Different Menus
We have one main company and 3 different menus for different areas. I can't have my staff scrolling through to try to find the correct menu / item. We should be able to have a main category - subcategories level - and then the items with modifiers.
18 votes -
item placement on screen
order of items:
I think that it would be great if we were able to “rearrange” the order and placement of the “menu items” when you are on the “register app”.
i find that this is a big issue.
as you enter new items into inventory, they get placed at the BOTTOM of the menu list…but if this new item is a big seller and the button gets used a lot, i would like to be able to drag it to the top of the screen so i don’t have to scroll down or search for it.colours:
i gather…3 votes -
Expand Reporting to the Guest Level when using Clover Dining.
When using Clover Dining we are putting orders in at the guest level. Because of this we would like to see reporting down to the guest level. Thus # of guests served, average order / guest, break down of orders by guest (Food, Drink, Appetizers, etc.).
5 votes -
Bar and More Employee Name
In the Clover Dining App, on the Bar and More tab... each tab can show the customer name, but it is valuable to also show the employee/server name here. This is valuable for bars that have multiple bar tenders, multiple bars and for called in to-go orders.
11 votes -
Ability to Arrange Menu Items
The Ability to Arrange Menu Items both Online and on POS Device
3 votes -
Clover Dining Inventory Management
When a menu item is out of stock, Clover Dining does not give the option to remove the ability for a server to continue ordering that item.
Servers can still place the order causing many issues. Also, quantity on hand is not updated until an item is paid for - this does not help the issue when orders are held in the saved/orders app until a table is paid. This has caused many lost sales as we are a reseller for Clover9 votes -
Per Device Default Order Type
It would be great to have the ability to set the "Order Type" default per device.
For example. The Clover Station in the bar defaults to "Dine-In" while a Clover Flex is used outside for Curbside orders without having the user have to change the order type on the Non-Table Order or the Register App each time an order is done.
This would allow flexiblity to have some Flex Units default to "Curbside" or "Special Event" if they are used for outside catering.
9 votes -
Allow merchants to delete all text on kitchen tickets that are not necessary for their operation
In a busy kitchen, every detail matters and streamlining line flow is critical. There seems to be no way to delete all the extra text on our kitchen tickets, despite having no use for our operation. For example, there is no way to delete "Server: NAME", despite our operation not needing this information. Also, our tickets print the time the order was received, the time the order was printed, and the date/time in a separate location - all we need is the time! Why can't we get rid of all the extra text? Finally, at the end of each ticket…
4 votes -
Make time automated menu items available for online ordering
I would like to have the option for my online ordering page to automatically remove breakfast at a certain time.
12 votes -
Ability to reopen a table/order if server accidently closes the wrong table
Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.
30 votes -
Repeat button
When a customer orders a custom drink, and wants to order the same drink again, have a "repeat button", so you dont have to put it custom order again. Would love this is Clover Dining
10 votes -
Reservations
Merchant would like the ability to take reservations out of Clover Dining.
9 votes -
Being able to disable "Food Preparation Time" on certain items.
Thank you for adding, "Scheduled Orders". I was waiting for this. But there are some dishes that require 24 hour notice to make. While the customer is on the webpage placing an order, if they select an item that would need 24 hour notice, the customer NOW has the option to pick "Food Preparation Time" in my case is 30 Min. verses only "Scheduled Orders". If us the user can deselect that feature, it would be great. Now, if the customer was to pick a dish that is "Food Preparation Time" and a dish that is a "Scheduled Orders", the…
2 votes -
Naming a Bar-Tab
There needs to be a quick button for naming a bar tab. Using the notes function isn't an efficient use of time and time is money when you're trying to knock back a line of thirsty customers. Please Fix.
16 votes -
Photos and descriptions
ability for restaurants to add photos and descriptions of their menu items on their online ordering webpage
11 votes -
Better notification when order is not printed
Network isue or any other issue when kitchen printer is offline and order is not printed in the kitchen. Notify on the main screen so that it is easier to identify issue. Right now notification is on notification bar which is easily missed.
8 votes -
Screen Back to table layout after hit print bill
For Clover Dining App, Every time that hits print bill bottom the screen should back to the main screen to preventing other use the same time that left on the screen
4 votes -
4 votes
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