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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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424 results found

  1. Restaurants need stock counts to have an option to decrease inventory when item is fired, not when item is paid. There should be a check box under the stock quantity section that will allow stock counts to automatically decrease when items are fired.

    5 votes

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  2. The inventory we have for sale are sometimes used for jobs as well, I need to be able to deduct inventory at cost so that profit will not be reported.
    Either I need an item specific discount or a modifier that can be negative.

    Also, what's up with no low quantity alert and no inventory report? We need low quantity alert to see when we need to order new inventory. And we need inventory reports to evaluate how each item in the inventory is selling.

    2 votes

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  3. I have an item that has multiple modifiers and I would like to be able to adjust the order in which the modifiers are listed/displayed on the screen.

    3 votes

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  4. I have bottle deposits listed as one of the tax rates (I do not see another way to do deposits). Now we have 12 different tax rates. (See Below).

    Bottle Deposit
    Bottle Deposit 12pk s
    Bottle Deposit 15pk s
    Bottle Deposit 18pk s
    Bottle Deposit 24pk s
    Bottle Deposit 30pk s
    Bottle Deposit 36pk s
    Bottle Deposit 4pk s
    Bottle Deposit 6pk s
    Bottle Deposit 8pk s
    NO TAX
    Sales Tax

    Wines do not have deposits so I would like an option to turn OFF all other tax rates with one button because currently I have to uncheck all of…

    1 vote

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  5. Merchant requesting an enhancement to be able to Assign Revenue Classes from Device not just the Dashboard like in the past

    1 vote

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  6. Hello,

    I wanted to know if you can add a expiry option where products are added. I have a retail store For A Dollar Plus in Lititz Pennsylvania, and have over 5,000 items, and probably 2,500 or more have an expirey date. If it was an option then I can view products expirey dates in Inventory Report. Currently, I have to check products manually.

    I would really appreciate it if this can be added to Clover.

    Thank you,
    Salmon

    1 vote

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  7. Allow the online order name to be added to the inventory spreadsheet so that merchant can make bulk updates or see a list of all the online ordering names.

    1 vote

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  8. When adding modifiers it would be nice if all the same group modifiers would group together. Example would be half and half pizza. When selecting modifiers if you select right modifiers then left modifiers and a customer adds on another right modifier it goes under the left modifiers instead of up with the other right modifiers. When sending this to the printer it is harder for the pizza cook to keep track of what goes on which side.

    2 votes

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  9. Prompt Cashier for "A Name for the Order" while keeping order numbers.
    I like having order numbers to make sure the staff cook and make drinks in the order in which they were placed. But I also would like to have an option to require a prompt for "A name for the Order" without having to manually add an order note. Currently you can set the order number either to be automatic rolling numbers OR "manual" (where it prompts you to add a name or number) but there is no way to to select both.

    3 votes

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  10. Under an inventory item, it would be helpful to see a 25%, 30%, 35%, 40% margins option near the cost and price lines. So staff can put in an item cost, and then just hit the percentage margin and have the price automatically calculated. Other POS systems have this capability. Saves time not having to pull out a margin calculator on our phone for every item.

    1 vote

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  11. We have 2 revenue classes for our grooming salon. 1 is service and the other is retail, because we sell dog food, supplies, etc. For some reason, everything is automatically rung out as "retail" even though our service items were created with the "service" revenue class assigned. Why don't items automatically ring up as their assigned class? This seems to defeat the purpose of having it.

    1 vote

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  12. Improve inventory page
    column size should be adjustable!

    1 vote

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  13. Need the ability to 86 an item quickly in the middle of service. Any employee should be able to do it as the chef yells out "86 the empanadas!!!" this way, online customers wouldn't be able to order empanadas for the day, for example. The 86 should reset the following day or whenever an employee "un86 it" to make it available again.

    2 votes

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  14. Clover needs to allow business owners to reorder their menu item modifiers in a way that meets the needs of their staff and business. I thought Clover was going to be able to meet & exceed the previous systems I have used but unfortunately I am finding that this is not the case. Clover needs to up their game!

    1 vote

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  15. Inventory report to find items not in category or add a category column to the items export report

    2 votes

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  16. Create a way to manage or track vendors.

    1 vote

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  17. It would be helpful if you could view scheduled orders once they were placed rather than having to wait until the receipt is sent to the printer.

    1 vote

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  18. PLEASE add another layer in the inventory app. Currently we have Categories and Items. We desperately need another layer in the inventory app such as Department or Subcategory. This will also greatly help us with our inventory app functionality. We have to constantly manipulate the system to make it work for our store.

    9 votes

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  19. ADMIN HAVE TO ABLE TO DECIDE WHAT EMPLOYEE CAN MAKE CHANGES ON THE INVENTORY QUANTITY EVEN WHEN THEY CAN SEE THE INVENTORY

    1 vote

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  20. We need to be able to set up printer labels based on modifiers and not just items. If a restaurant sells an item like fish, chicken, and shrimp, the kitchen needs to get the order based on the modifier chosen. If the item is grilled/blackened, it needs to print to the grill, but if the item is fried, it needs to print to the fryer.

    4 votes

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