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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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407 results found

  1. In Register App: Merchant wants app to show a notification advising when an item is scanned but it's not in the inventory for Employee roles that cannot add items. Merchant explains that in fast-paced retail environments most employees listen for the beep and move on. This notification would help ensure orders are scanned accurately.

    16 votes

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  2. 30 votes

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  3. We have many bakeries using the Clover Station hardware/software.
    All of these bakeries are inputting orders that need to be picked up at a later date. Right now, they are putting the pick up date as a Note on the order.
    There is no way for them to pull a daily report that shows what items are scheduled to be picked up that day.
    It would be nice for bakeries to have a button or a calendar of some type that they can assign a pick up date and time to an order, and then pull a report of all…

    8 votes

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  4. merchant is requesting to have the option of orders being taken on different devices to correlate in order as the orders are taken.

    4 votes

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  5. Bottle/Can Deposits automatically added to selected inventory items

    In most cash register systems, when you sell a bottled or canned beverage that has a bottle deposit, the system can automatically add a bottle deposit (or multiple deposits, for a 12-pack, for example) to the item or order. Clover does not have a way to do this currently.

    You can create custom modifiers and assign them to an item, which is a work-around. However, this is imperfect because it requires additional user interaction for each item (you have to select the modifier and then press done - two extra touches, potential…

    13 votes

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  6. Would like to be able to see the total number of items that have have been scanned. For example, if fifty items have been scanned, it should show 50 somewhere on the screen.

    14 votes

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  7. When merchant uses a custom tender to accept a sale (such as lottery) the amount is accepted as CASH, but does not show the actual amount of cash that was accepted.
    This is needed to know how much to give back to the customer as change.

    • If he uses the tender button it keeps track in the payments report to show him the amount he is accepting for lottery
    • If he uses the cash option it totals all of the cash payments instead of separating the amounts just paid as the custom tender( not allowing to keep track of just…
    3 votes

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  8. 6 votes

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  9. 7 votes

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  10. Instead of having to inventory all items in the closet er pos. I think we would benefit greatly from a countdown of saleable high dollar items and specials.
    We currently use orca fo or end of month inventory but an ability to monitor a handful of line items closely would be great.

    3 votes

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  11. Merchant would like the ability to change the order of items with variants within the inventory application during creation or have it create the order by the order in which she creates the variants.

    Currently, you can only reorganize within the categories that the items are added to.

    9 votes

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  12. This setting allows you to sort items on the kitchen order ticket or KDI in your preferred order such as prep time regardless of input order

    11 votes

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  13. Merechant is seeking a feature enhancement that will allow him to efficiently add items to the already pending/open bar

    11 votes

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  14. Merchant wants to know if there is a way to switch the categories tab on the spreadsheet to a column in the items tab so that he could just add all the items under it in one tab.

    14 votes

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  15. Would like Orders to have the option to be organized alphabetically by last name. Most POS systems in service industry organize tabs this way.

    10 votes

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  16. It would be great to have fields added to the clover excel import sheet that can express the relationships between items with variants.

    Currently, if "Items with Variants" are added to an inventory, that inventory cannot be exported and then re-imported back during an inventory audit process. The "items with variant" relationship between multiple items cannot be expressed with the current Excel import model.

    11 votes

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  17. I have several retail merchants that have complained about not being able to exchange items for different priced items.

    95 votes

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  18. C-stores need the ability to quickly give cash back or subtract an amount from the total sale for the redemption of lottery tickets and deposits.

    89 votes

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  19. As a fast food takeout restaurant customers will call in the morning or the day before to give in their order to be ready later that day, to do that there should be an option to set a specific time when the kitchen should automatically print the order.

    44 votes

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  20. When you export inventory to edit via Excel, you cannot delete Items/Categories/Modifiers/Labels and have that information delete when you import it back into Clover. This takes a significant amount of time to go through via the dashboard and delete everything here instead

    11 votes

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