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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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420 results found

  1. Managers and up should be allowed to change the customer after an order is placed without having to refund the order. Sometimes orders are processed under the wrong name, we shouldn't have to perform a refund and then process the order again to change the customer.

    1 vote

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  2. When using the Multi-Location Dashboard Inventory we are consistently having to make updates to locations and other attributes multiple times before the change is actually saved to the item. Many times I have to make a change at each location before it will accept the updates.

    Additionally, having ALL the functionality at the multi location level that we have at the individual location level - many things have to be done at the location level and with multiple locations have to make the same change multiple times is very time consuming.

    2 votes

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  3. I do like that now it is possible to color code a category -- and thru the dashboard, choose to have that color to apply to all items in that category. HOWEVER -- if you add a new item to a category, it does NOT automatically become that color! You have to go back, every single time, and then click a bunch of stuff to make each new item your color. Point is -- if I want all beers in my 16oz. Pint category to be orange -- then let my choice persist! If I add a new beer to…

    1 vote

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  4. When an order is placed that is transferred to a different server the order gets fired a second time which causes confusion in the kitchen during busy periods.

    2 votes

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  5. This option will allow multiple units of the same modifier option to be selected when ordering. Uber Eats already has this option.
    E.g. our family pack comes with 8 drinks and 3 appetizers. at the moment the customer can choose the options they want but not the quantity. for example the can choose Diet Coke and Fanta which will result in us sending them 4 of each, If the want 2 Diet Cokes and 6 Fanta, they will have to write a note which is inconvenient.

    3 votes

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  6. Parent Items with Variants should show as single items (and not list all variants).

    Parent Items with Variants should be allowed to be assigned to sales categories and reordered like other items within that category. Presently parent items with variants only show in 'all items'.

    Order UI / Flow - When a parent item with variants is touched, the options within each variant should show (just like multiple modifier groups would), allowing the clerk to choose a single option within each variant group that results in adding the correct sales item to the order (receipt pane).

    I recall that this…

    3 votes

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  7. Please allow Modifier to be Duplicate like the item in Clover inventory app

    2 votes

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  8. you should be able to use modifiers and items without having to use to many categories, modifiers and items. too much red tape. and to time consuming.

    2 votes

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  9. Please allow inventory counts for all items including the DoorDash Drive orders that appear in my orders app. My inventory is currently not affected by any DoorDash orders and it could easily be a big problem. Right now the only way to prevent selling a sold out item is to make the item unavailable for both clover online orders and DoorDash orders, which is unsatisfactory.

    1 vote

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  10. Once a user adds an item and then wants a second item the exact same way can we add a button to repeat the item

    1 vote

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  11. Have the Modifiers print directly under the menu item and not to the right please.

    1 vote

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  12. Have the option to go back to specific dates to check on the inventory that was in our system at that specific moment.

    2 votes

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  13. Merchant would like to filter orders by tax rate. That way it is easier to determine which transactions and orders have which tax applied to them to ensure rules by order type is working.

    1 vote

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  14. With online ordering, we can printing items to kitchen using the alternate name but cannot do so with modifiers? That is a big issue for us because our alternate name is in Vietnamese and our kitchen staff cannot read English. I'm not sure why that was not developed when developing the online order since it prints fine when we enter the orders with items and modifiers with the devices.

    1 vote

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  15. Create a program to prohibit the sales of alcohol On a particular day during particular hours.

    1 vote

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  16. Please add "brand" column or feature. Right now our retail business uses "printer label" as brand because we do not need to print orders to a kitchen and we need something to account for the many brands that we sell. For whatever reason, when adding a new product, the "pinter label" options are not alphabetical. This is very annoying because we have almost 100 brands that we have to scroll through to find the right one.

    2 votes

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  17. Restaurants need stock counts to have an option to decrease inventory when item is fired, not when item is paid. There should be a check box under the stock quantity section that will allow stock counts to automatically decrease when items are fired.

    5 votes

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  18. The inventory we have for sale are sometimes used for jobs as well, I need to be able to deduct inventory at cost so that profit will not be reported.
    Either I need an item specific discount or a modifier that can be negative.

    Also, what's up with no low quantity alert and no inventory report? We need low quantity alert to see when we need to order new inventory. And we need inventory reports to evaluate how each item in the inventory is selling.

    2 votes

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  19. I have an item that has multiple modifiers and I would like to be able to adjust the order in which the modifiers are listed/displayed on the screen.

    3 votes

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  20. I have bottle deposits listed as one of the tax rates (I do not see another way to do deposits). Now we have 12 different tax rates. (See Below).

    Bottle Deposit
    Bottle Deposit 12pk s
    Bottle Deposit 15pk s
    Bottle Deposit 18pk s
    Bottle Deposit 24pk s
    Bottle Deposit 30pk s
    Bottle Deposit 36pk s
    Bottle Deposit 4pk s
    Bottle Deposit 6pk s
    Bottle Deposit 8pk s
    NO TAX
    Sales Tax

    Wines do not have deposits so I would like an option to turn OFF all other tax rates with one button because currently I have to uncheck all of…

    1 vote

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