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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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405 results found

  1. Make so you can set individual permissions on the Inventory App so I can set view only for my employees.
    I have seen them over right scan codes while doing price checks.
    I realize that they could just use the register app but then we get a too many open orders.

    1 vote

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  2. When in inventory trying to look up and item, we need to be able to not only type item name but have a subfield search for "category" like in the past to narrow down the search to a more specific Category as some items come in a coaster a magnet or let's say a notecard That is very important for me as I am trying to re-order magnets only and I see all the items from this vendor mixed up as it shows too many

    1 vote

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  3. The update that was done recently has made adding inventory to our system incredibly difficult. We are no longer able to add labels through our desktop and have to go to a different device in the store to add them into each item. We also cannot search for labels anymore and are only able to choose from about 50 predetermined printer labels and if the one we need isn't there, we have to go to a different device in our store and again add it manually. This update is horrible and our faith in Clover's abilities to fulfill our businesses…

    1 vote

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  4. Could you please allow us the option to use the old format with a toggle or something? We are a retail business and I have over 5000 items to keep track of. The new version takes so much longer to make adjustments with everything in its own dropdown. I prefer the old way where everything was on one page.
    And please bring back the "Alternate Name". That was how we kept track of the manufacturers.

    2 votes

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  5. Need an option within "Bulk Editing" to be able change/update how the inventory is updated (Manual or Automatic). Or an option within Inventory Setup to "APPLY ALL" to Manually track inventory or Automatically track inventory.

    3 votes

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  6. Need a "Select All" or "Apply to All" option within inventory when editing items, NOT just what is shown/loaded on web page.

    Would also be nice to be able to have this option within the Inventory App on the Clover too. This would then, require it's own permission in Employees App as well.

    2 votes

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  7. Clover does not have a good way to manage expired and damaged inventory. The best solution in my opinion would be to enable ability to toggle sale tracking off for a specific payment type. This would be similar to the way you can create a product that does not impact revenue, (currently only available on a product by product basis.)

    This would allow all products rung to a "Expired/Damaged" payment type not to be counted as sales history.

    This is important because when assessing sales history to determine what products need to be re-ordered, currently the expired products are showing…

    3 votes

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  8. Allow option for old interface when editing, adding or cloning an item. New interface implemented on 10/28/22 very cumbersome. The item search list results, allows which fields to show, BUT does not allow column size control. Cannot see enough of the item description to determine which item needs to be updated. also cannot see full Product Code/UPC on the search list. Please correct search list to display all data either by widening the columns or implementing a field wrap in variable height rows.

    2 votes

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  9. The decision to change the inventory page layout without warning to Clover users was abysmal as well as disrespectful. My business has to make inventory/price changes on the fly, sometimes in the middle of a customer transaction and we do not have the time to learn the new layout while someone is standing there waiting to pay for an item. Also, it is going to take three times as long to enter information as it used to. We are a consignment store with a continually changing stock, not a business that orders the same items every week, month etc. At…

    2 votes

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  10. The new inventory system update is completely unusable. Please go back to the old system where all the relevant inventory details (like cost) are on one page. If this doesn't go back to the way it was, we will have to move to another POS system. It really triples the time we will spend updating our inventory because we will have to click through multiple pages instead of just changing them in one page.

    2 votes

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  11. When selecting the three blue bars to the left under inventory, there is a multitude of choices to select to have displayed on the main screen. 'Item Cost" should be added to the selection so that it can be modified or verified on the main display without having to enter the item details to locate it. It should be a choice similar to "price," "Item Code," etc. that are currently in the drop-down menu.

    2 votes

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  12. Register - In the search field when I type L3 the results is every item that has a L3 in it. Why doesn't it start with all the names that start with L? This takes a great deal of time when customers are waiting.

    2 votes

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  13. Retail Inventory - Show in register,

    Please allow inventory items that have a barcode to be scanned into the register app even if the "show in register" box is unchecked.

    It would be nice to able to have inventory items that have barcodes in the background and not show on the the register app. I have hundreds of items in my inventory that have barcodes that I do not want to show in the register app categories because it looks to cluttered, however I still need them to ring up in the register app when scanning the barcode.

    Most other…

    1 vote

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  14. It has come up to our attention that price changes happen very often if not daily, so it'll help to have logs show when the item price changes.

    2 votes

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  15. If a customer orders multiples of an items that need to fire to a specific printer, I need to manually select the printer for all items. For example, if a customer orders 13 California rolls, I will need to select Sushi Bar on my printer label 13 times for every California roll that needs to be made.

    Can we please condense this so you can pick the quantity needed to be fired to a specific printer. Obviously this will need to be limited by the quantity ordered.

    1 vote

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  16. If a Bartender rings up a drink, it prints a ticket to their label printer no matter what. A bartender doesn't need to see a ticket for a Miller Lite that they just opened and handed to a customer. If your bar staff totals more than one you could end up with drinks being made twice.

    2 votes

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  17. In Clothing store, we like to add SIZE, COLOR or Sometime Dimensions but there should not be any price tag attached. Currently it shows Size Medium $0.00 which looks very odd.

    Variant Item doesn't a solution, it is very difficult to manage with 100s of articles with 50+ variants each i.e. (Sizes x Colors)

    2 votes

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  18. PLEASE add another layer in the inventory app. Currently we have Categories and Items. We desperately need another layer in the inventory app such as Department or Subcategory. This will also greatly help us with our inventory app functionality. We have to constantly manipulate the system to make it work for our store.

    8 votes

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  19. increase the number of items allowed in the inventory app

    2 votes

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  20. merchant stated it takes a lot of time using the new inventory layout because she has to click on "show more" to view more items ; merchant stated the old layout was much easier to use. merchant stated once she gets the bottom of the list she has to start over and not enough space left for item name

    7 votes

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