26 results found
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Sub Modifiers
When programming a menu for a full service restaurant. We need Sub Modifiers!!
Lets say the Item is Spaghetti that comes with choice of soup or salad.
Right now the modifier has to read: Every kind of soup and every kind of salad option.
It would be nice if a modifier was able to be programed that said "soup" and then "salad".
Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.
352 votesThis is currently slated as part of our 2024 roadmap.
We are looking forward to bringing you this feature.
Thank you
Clover Communications
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Allow certain items to be ordered at a specific times ("menu time availability")
Have a setting on the Clover online ordering, Clover register, Clover dining to assign items/category availability.
For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.143 votes -
Please Make Order Receipts More Customizable!
FSR's have shown me their receipts from their previous systems, and have all asked for something to be changed on our order receipts which I cannot do:
- font sizes/bolding/color
- horizontal lines between guests or courses on an order (our receipts do not clearly differentiate between one guest/course and another -and it's easy for a cook to miss something)
- the ability to change a header/sub-header that must print (whether under an individual guest, or the whole table...Appetizers as a prominent head/category, then the item below, then "Entrees" and so forth)In summary, we should be able to set…
89 votes -
Inventory Tracking for Returned Items
Currently, when using the the Inventory Stock Tracking & Auto Decrement, The Clover does not add returned items back into the stock quantities. This is causing inaccurate stock counts.
Example:
Business has 10x bottles of water currently in their inventory, and sells 1 bottle. New current Inventory is now 9 bottles of water. But if the customer returns the bottle of water, the current inventory is still 9 Bottles. The business owner will have to fix it manually, by going into the inventory app, finding the product, and update the quantity.We are asking that a software update be made…
81 votes -
Ability to restrict certain employees access to delete items prior to Save, Fire, or Cash, but not afterwards
This should be for all devices. We should be able to control access to delete items before fire, save, or cash, and NOT AFTER fire, save or cash.
72 votes -
Guest count included on reporting
The idea is to have included on a report the quantity of guest included on the tickets, so it can be possible to have a head count for a day
67 votesPlanned for 2H of 2023
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Hide Specific Categories During Serving Hours
Allow merchants to have the option to hide an entire category from the register during a specific period of time. The merchant does not want the employees to see the lunch special category at all in the register outside of lunch hours and vice versa for dinner hours or breakfast. This could be an enhancement for the Happy Hours app or a newly built app altogether.
61 votes -
Multi-Level Menu Options
The menu will only go one level deep. For a full service restaurant with a full bar, they have to have too many tabs because the menu won't go more than one level. They have to have a menu option for each type of liquor in order to list the corresponding cocktails and liquors rather than selecting liquor, then the type, then the ******** ordered.
57 votes -
Easier way to reorganize modifiers on each item to create an easy flow when customer places order. Master list too complicated
Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…
49 votes -
Setting to be able to delay an order printing to kitchen for X amount of time
As a fast food takeout restaurant customers will call in the morning or the day before to give in their order to be ready later that day, to do that there should be an option to set a specific time when the kitchen should automatically print the order.
44 votes -
Ability to reopen a table/order if server accidently closes the wrong table
Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.
34 votes -
Assign Name\Customer name to table on floor layout
Currently you see the server\bartender name on the floor plan but would like to see the customer name that we currently put in the order notes. It currently show up on the top of the order\table page next to the Table number. This give the Sever/bartender to know what customer is at the table or chair without opening the order\table page. May create a test field to include a name that will display on the floor plan next to the number of customer at the table and above the name of the Sever/ Bartender name on the floor plan.
33 votes -
33 votes
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30 votes
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Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..
Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..
28 votes -
Stock Tracking on Online Ordering
Have the stock tracking and limitation for Online Ordering, therefore if an item it out of stock it will hide on the online ordering to prevent customers from selecting that order.
23 votes -
Inventory Items Bulk Edit/Deleting
The newest update to the inventory is very difficult to bulk edit multiple items. For example, I have 3k items in my inventory, and I want to delete 500 of them. I have to click through and hit "show more" which only displays 25 items additionally at a time which takes a very long time. This is extremely time consuming and inconvenient. Previously we could select and display up to over 900 items at a time to make changes or edits to. It would be nice to have that option again. This makes it difficult to delete and manage inventory.
19 votes -
Merchant would like to see Service Charge added to COLO
Merchant would like the ability to add a service charge on COLO.
17 votes -
Quicker way to add labels to items in the Inventory app
Adding labels on the clover device take two long I have to add it one by one . If I have categories set up already I should be able to go under labels and select items to add to my label based on category . If I already have a category that everything is for food that go to the kitchen I should be able to go to labels and select that category and create a kitchen printer label with the category.
17 votes -
Quickly 86 an item from online ordering via Clover DEVICE *not* just computer
Picture this: it's a busy rush. Chef says we are out of GUACAMOLE don't sell anymore! So I have to leave the cash and:
-go to the office
-open a browser
-go to clover.com
-sign in
-click on account & setup
-click online ordering
-click online menu
-de-select GUACAMOLE
And then I need to head back up to the cash where I've been absent for 2-4minsThis cannot be the way!
Can we please get an option on the device to do this?
I can even suggest the placement:
-Click on Inventory
-Click on item desired
-Check box beside 'Show…15 votes
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