24 results found
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2 votes
Hi,
The ability to remove the server name from the Order receipt should be available by mid-Oct 2024.
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xxxxxx
Posting 2 ideas that are needed
1. I offer rolls, where each roll is $8. However if a patron purchases 2 rolls, i want to offer it for $15. The rolls (or any menu item), needs to have a combiner option to push through deals that pushes sales higher
2. The menu also offers meals, which is a roll, fries and a drink (coke, sprite etc) for $12, i want to able to offer a customer to replace this drink with a milkshare for an additional $2, to get the total to $14. Again an upcharge oppurtunity to push sales…1 vote -
Guest count included on reporting
The idea is to have included on a report the quantity of guest included on the tickets, so it can be possible to have a head count for a day
64 votesPlanned for 2H of 2023
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Separating Items Reporting by Category
Our facility offers different menus (categories) at different locations on the same property sometimes at the same time. When running reports, it would be helpful to differentiate which items were sold at which location. Currently, the reporting system will only indicate an item in the category where it was first programmed. For example, if bottled water is being sold in multiple categories, it will only report sales in one of the categories. Please advise if there is a solution for this. Thanks!
3 votes -
Inventory Items Bulk Edit/Deleting
The newest update to the inventory is very difficult to bulk edit multiple items. For example, I have 3k items in my inventory, and I want to delete 500 of them. I have to click through and hit "show more" which only displays 25 items additionally at a time which takes a very long time. This is extremely time consuming and inconvenient. Previously we could select and display up to over 900 items at a time to make changes or edits to. It would be nice to have that option again. This makes it difficult to delete and manage inventory.
19 votes -
Ability to reopen a table/order if server accidently closes the wrong table
Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.
32 votes -
Admin Access Needed for Multi-User Dashboard for Inventory
I need my Managers to be able to access the Multi-User Dashboard to enter new items in inventory. With only Owner access, it means I must create all new inventory items. Otherwise, my Manager has to create it in one location and then duplicate it in our second retail location.
7 votesMulti-location management of inventory and other features is a primary focus in 2024 and you should see this and many other features throughout the year.
Thank you
Clover Communications
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Quickly 86 an item from online ordering via Clover DEVICE *not* just computer
Picture this: it's a busy rush. Chef says we are out of GUACAMOLE don't sell anymore! So I have to leave the cash and:
-go to the office
-open a browser
-go to clover.com
-sign in
-click on account & setup
-click online ordering
-click online menu
-de-select GUACAMOLE
And then I need to head back up to the cash where I've been absent for 2-4minsThis cannot be the way!
Can we please get an option on the device to do this?
I can even suggest the placement:
-Click on Inventory
-Click on item desired
-Check box beside 'Show…15 votes -
Clover online ordering allow certain items to be ordered at a specific times
Have a setting on the Clover online order to assign items/category availability.
For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.136 votes -
Provide the Merchant with the option to choose batch times from Clover Dashboard
Currently, BC"s have to call into Clover Support to have an Auto-Batch time changed, we have received trainings on this and have to differentiate between when the Merchant Batches and when First Data Host closes the batch out. This also is related to which bank the merchant uses to have next day funding capability. Every time I have called in and very clearly explain what batch time they need in order to get next day funding and even include my Time Zone(Central) vs. Eastern- I still have it formatted incorrectly about 50% of the time. It would save us time…
13 votes -
Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..
Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..
28 votes -
Stock Tracking on Online Ordering
Have the stock tracking and limitation for Online Ordering, therefore if an item it out of stock it will hide on the online ordering to prevent customers from selecting that order.
23 votes -
Merchant would like to see Service Charge added to COLO
Merchant would like the ability to add a service charge on COLO.
17 votes -
Assign Name\Customer name to table on floor layout
Currently you see the server\bartender name on the floor plan but would like to see the customer name that we currently put in the order notes. It currently show up on the top of the order\table page next to the Table number. This give the Sever/bartender to know what customer is at the table or chair without opening the order\table page. May create a test field to include a name that will display on the floor plan next to the number of customer at the table and above the name of the Sever/ Bartender name on the floor plan.
32 votes -
Inventory Tracking for Returned Items
Currently, when using the the Inventory Stock Tracking & Auto Decrement, The Clover does not add returned items back into the stock quantities. This is causing inaccurate stock counts.
Example:
Business has 10x bottles of water currently in their inventory, and sells 1 bottle. New current Inventory is now 9 bottles of water. But if the customer returns the bottle of water, the current inventory is still 9 Bottles. The business owner will have to fix it manually, by going into the inventory app, finding the product, and update the quantity.We are asking that a software update be made…
80 votes -
Sub Modifiers
When programming a menu for a full service restaurant. We need Sub Modifiers!!
Lets say the Item is Spaghetti that comes with choice of soup or salad.
Right now the modifier has to read: Every kind of soup and every kind of salad option.
It would be nice if a modifier was able to be programed that said "soup" and then "salad".
Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.
348 votesThis is currently slated as part of our 2024 roadmap.
We are looking forward to bringing you this feature.
Thank you
Clover Communications
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33 votes
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Ability to restrict certain employees access to delete items prior to Save, Fire, or Cash, but not afterwards
This should be for all devices. We should be able to control access to delete items before fire, save, or cash, and NOT AFTER fire, save or cash.
72 votes -
Hide Specific Categories During Serving Hours
Allow merchants to have the option to hide an entire category from the register during a specific period of time. The merchant does not want the employees to see the lunch special category at all in the register outside of lunch hours and vice versa for dinner hours or breakfast. This could be an enhancement for the Happy Hours app or a newly built app altogether.
60 votes -
Please Make Order Receipts More Customizable!
FSR's have shown me their receipts from their previous systems, and have all asked for something to be changed on our order receipts which I cannot do:
- font sizes/bolding/color
- horizontal lines between guests or courses on an order (our receipts do not clearly differentiate between one guest/course and another -and it's easy for a cook to miss something)
- the ability to change a header/sub-header that must print (whether under an individual guest, or the whole table...Appetizers as a prominent head/category, then the item below, then "Entrees" and so forth)In summary, we should be able to set…
87 votes
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