19 results found
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Guest count included on reporting
The idea is to have included on a report the quantity of guest included on the tickets, so it can be possible to have a head count for a day
52 votesPlanned for 2H of 2023
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Separating Items Reporting by Category
Our facility offers different menus (categories) at different locations on the same property sometimes at the same time. When running reports, it would be helpful to differentiate which items were sold at which location. Currently, the reporting system will only indicate an item in the category where it was first programmed. For example, if bottled water is being sold in multiple categories, it will only report sales in one of the categories. Please advise if there is a solution for this. Thanks!
1 vote -
Automatic coursing
Automatic coursing would be great based off labels. Easier for kitchen to see what needs to be out first and read ticket easier it gives it a bigger gap between ticket info
14 votes -
Provide the Merchant with the option to choose batch times from Clover Dashboard
Currently, BC"s have to call into Clover Support to have an Auto-Batch time changed, we have received trainings on this and have to differentiate between when the Merchant Batches and when First Data Host closes the batch out. This also is related to which bank the merchant uses to have next day funding capability. Every time I have called in and very clearly explain what batch time they need in order to get next day funding and even include my Time Zone(Central) vs. Eastern- I still have it formatted incorrectly about 50% of the time. It would save us time…
9 votes -
Clover online ordering allow certain items to be ordered at a specific times
Have a setting on the Clover online order to assign items/category availability.
For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.44 votes -
Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..
Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..
23 votes -
Stock Tracking on Online Ordering
Have the stock tracking and limitation for Online Ordering, therefore if an item it out of stock it will hide on the online ordering to prevent customers from selecting that order.
21 votes -
Merchant would like to see Service Charge added to COLO
Merchant would like the ability to add a service charge on COLO.
16 votes -
Assign Name\Customer name to table on floor layout
Currently you see the server\bartender name on the floor plan but would like to see the customer name that we currently put in the order notes. It currently show up on the top of the order\table page next to the Table number. This give the Sever/bartender to know what customer is at the table or chair without opening the order\table page. May create a test field to include a name that will display on the floor plan next to the number of customer at the table and above the name of the Sever/ Bartender name on the floor plan.
29 votes -
Inventory Tracking for Returned Items
Currently, when using the the Inventory Stock Tracking & Auto Decrement, The Clover does not add returned items back into the stock quantities. This is causing inaccurate stock counts.
Example:
Business has 10x bottles of water currently in their inventory, and sells 1 bottle. New current Inventory is now 9 bottles of water. But if the customer returns the bottle of water, the current inventory is still 9 Bottles. The business owner will have to fix it manually, by going into the inventory app, finding the product, and update the quantity.We are asking that a software update be made…
65 votes -
Ability to edit Paid Orders
Requesting to be able to adjust or edit Orders after they have been paid. Mistakes happen where the wrong tender or item could have been selected. For instances like that, Admins should be able to make corrections when necessary, regardless if the Order is Paid or not... especially while the customer is still present and the batch is open.
182 votes -
27 votes
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Ability to restrict certain employees access to delete items prior to Save, Fire, or Cash, but not afterwards
This should be for all devices. We should be able to control access to delete items before fire, save, or cash, and NOT AFTER fire, save or cash.
61 votes -
Hide Specific Categories During Serving Hours
Allow merchants to have the option to hide an entire category from the register during a specific period of time. The merchant does not want the employees to see the lunch special category at all in the register outside of lunch hours and vice versa for dinner hours or breakfast. This could be an enhancement for the Happy Hours app or a newly built app altogether.
53 votes -
Please Make Order Receipts More Customizable!
FSR's have shown me their receipts from their previous systems, and have all asked for something to be changed on our order receipts which I cannot do:
- font sizes/bolding/color
- horizontal lines between guests or courses on an order (our receipts do not clearly differentiate between one guest/course and another -and it's easy for a cook to miss something)
- the ability to change a header/sub-header that must print (whether under an individual guest, or the whole table...Appetizers as a prominent head/category, then the item below, then "Entrees" and so forth)In summary, we should be able to set…
73 votes -
Easier way to reorganize modifiers on each item to create an easy flow when customer places order. Master list too complicated
Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…
41 votes -
Quicker way to add labels to items in the Inventory app
Adding labels on the clover device take two long I have to add it one by one . If I have categories set up already I should be able to go under labels and select items to add to my label based on category . If I already have a category that everything is for food that go to the kitchen I should be able to go to labels and select that category and create a kitchen printer label with the category.
16 votes -
26 votes
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Setting to be able to delay an order printing to kitchen for X amount of time
As a fast food takeout restaurant customers will call in the morning or the day before to give in their order to be ready later that day, to do that there should be an option to set a specific time when the kitchen should automatically print the order.
37 votes
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