151 results found
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Remove default "Clover In-Store Pickup" for online orders
We are only opening for CURBSIDE PICKUP but Clover does not have the ability to remove the "In-store Pickup" option. Confusing and misleading to customers. Also, customers don't get the curbside order instructions so they don't know what to do upon arrival.
7 votes -
Edit Wait Time on COLO
Merchant requested to edit the time frame/wait time provided to customers for an order made through COLO, advised that by default provides a prompt of 40mins to be prepared, he said that won't work for his location as he has to many customers and sometimes need an hour depending on the amount of orders and customers in queue.
7 votes -
Allow alcohol to be sold online where it is legal to do so. I am in Dallas, TX and it is legal to order alcohol online for pick up.
Allow alcohol to be sold online where it is legal to do so. I am in Dallas, TX and it is legal to order alcohol online for pick up.
7 votes -
Modifiers and variants for the Clover Online Store
Allow modifiers and variants for the Online Store through Clover. It is available with other services such as ECWID and Shopify
7 votes -
Merchant would like a Delivery option for COLO online orders instead of Pick up and curbside
Merchant would like a Delivery option for COLO online orders instead of only Pick up and curbside
6 votes -
No need for Server Information on Online Orders
I do not see the need to print Server Name ( Owner’s name) on order receipt + date / time stamp for Online Orders ( both Ordering.app & Clover Ordering). Those information alone take 4” of receipt space.
Can someone look into this?6 votes -
addition fee for delivery charge
option to apply delivery fee that can be deducted from cash sales
6 votes -
Please give an option to update logo above the business information
Please give an option to update the logo on the online ordering above the business information.
That makes things easy for the customers to find the right restaurant they are irdering
6 votes -
Create an option to use online ordering for dine in
Merchant wants to be able to have a QR code for the customers to be able to order and pay there without asking all the info that it requires, as in phone number and the captcha security.
6 votes -
Select multiple modifiers when ordering from COLO
Merchant would like to request an enhancement for the Clover Online Ordering App so that the clients can select multiple modifiers when choosing their sides. I provided the workaround for adding them as items for the COLO only for the mean time.
6 votes -
Online Ordering Categories Layout
There is no way currently for a merchant using Clover Online Ordering to change the order that the menu categories show in. It would be great to be able to drag and drop these to change the "Layout" in the Online Ordering setting pages... just like it can be done within the inventory app for the category layout shown on the Register/Clover Dining screen.
5 votes -
online discount
We are a Restaurant and we offer our customer discounts when they order online thru our website (instead Skip or Uber). But there is no option on Clover online ordering where we can do such. With our current online ordering platform we could issue a Coupon code and Customers could use that Code at checkout. Also that code will only work if customer spend more that X amount.
5 votes -
giftcards and promo codes with COLO
clients need to use digital giftcards, plastic giftcards, rewards codes and promos for COLO
5 votes -
Show customers a predicted pick-up time for their food
So I just ordered food using this app and NOWHERE says when it's going to be ready. No idea if it'll be 10 mins or 30. That's a really important feature IMO. I had to call the restaurant and ask them when my food will be ready, which is inconvenient.
5 votes -
COLO
Request to add quantity amounts to every order put in, as well as, the ability to create/customize orders. his shop sells donuts and he wants the customer to be able to 'build' the donuts (base, toppings, &icing)
merchant is also wanting to add pictures to online ordering5 votes -
Clover Online Ordering - Taxes
We have been offering To Go orders only since mid-March. In Ohio you charge
tax of 8% on food and beverage when servicing in-house but no tax for food
to go. We are allow to sell alcohol to go, which we need to charge tax of
8%.
We are currently using RESTAURANTOPS to manage the online ordering. They
allow us to either use default tax or no tax - the no tax option works in
Restaurantantops but not in Clover. To make it work for Clover, where no
tax is charged for food but tax is charged for liquor and…
5 votes -
Hiding items until customers pick a category
We have a lengthy list of offerings, and average customers will need to scroll a lot to find the items they may want. It would be great if it lets us just present only the list of Categories first, and then, items under the selected categories for easier browsing.
5 votes -
Option to Delete Cancelled Online Orders
Currently, if a customer goes to Clover online ordering and cancels the order, the $0.00 order ticket will stuck in the order app and cannot be deleted, which is cluttering the list. Please add an option to delete or archive these cancelled orders from the orders app.
4 votes -
Holiday hours - pre-set in advance
Clover Online Ordering should have the ability to schedule business closure dates on future dates for Holidays, etc. This would help prevent merchants from forgetting to turn off online ordering and having orders come in while the business is closed for holidays.
4 votes -
Order Cut off time
Please add a feature for customers to pre-order by a specific time that is more than 90 minutes. We require pre-orders a day in advance (due to production time). So a feature saying customers MUST order by a certain time/date would be required for us to utilize online ordering. And, having a requested pick-up time option would also be great.
4 votes
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