414 results found
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provide a "compare to" option of same day of the week last year
You currently offer a sales comparison with the same date of the previous year, but not the same day of the week. Our business is heavily variable based on the day of the week; comparing Saturday, June 5, 2021 to Friday, June 5, 2020 is not very useful. But comparing Saturday, June 5, 2021 to Saturday, Jun 6, 2020 would be very useful. Our previous point-of-sale system offered this functionality.
3 votes -
when requesting year reports, a daliy sales option must be available
its been a constant hassle not been able to acces daily sales from historical reports
3 votes -
Give us a way to see the same sales overiew, sales summary on the register as on the website.
I cannoted find the expected deposit on the website anywhere, but I print it on the sales summary report from the terminal every night.
3 votes -
track number total number of customer visits
it would be great if Clover could total the number of visits a customer makes to the business. I know it shows past orders. But it'd be nice if you could total the number of visits and the dollar spend
3 votes -
merchant wants to be able to download a individual customer orders on a spreadsheet.
merchant wants to download the current year total sales she did to an individual customer without she having to do it manually.
3 votes -
3 votes
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give the option to view tips history by set dates in order to avoid longer serach time
had a merchant that requested for this feature to be implemented to the tip app cause that way her employees are not able to view the history from back dates
3 votes -
taxes on shifts reports
Merchant is requesting to have the taxes listed on the shifts report in the shifts app
3 votes -
Removed items report
Option to print the total dollar amount and total quantity amount REMOVED items?
3 votes -
Reverse Mobile Update Version 3 that removed Sales Overview of 8 days
New Mobile Update Version 3 WIPED out Simple Overview of Daily Totals by multiple days. Other apps allow downgrade/revision to prior versions. This is not a time to stop ability to compare Todays revenue to same day a week ago ,,,,
3 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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3 votes
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Combined Reporting
On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.
2 votes -
Reconciliation
Just moved business to clover max and have 14 terminals all linked. There's no option to manually settle machines. You need to wait until they auto settle everyday.. silly.
There's two auto settle reporting options:
- Group all employee sales together under Quick Access and nobody can find what their individual sales were.
- Have everyone log in but all 15 machines print 5ft long settlements every settlement including all employee sales on every settlement, 15 times across all machines.
This is the silliest and worst feature I can imagine, and I've never seen this problem with another company. Possibly annoying enough…
2 votes -
Accounting sync should include daily merchant fee as separate line item
When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.
2 votes -
Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
2 votes -
A report that will provide with a list of items and and the respective sales tax amount for each.
I am looking for a report that will provide the following in a single report by item:
1. Item name
2. item price next to it
3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…2 votes -
Monthly Service Plan keeps increasing
Me and my friends have been using Clover for a couple of years now, the only thing we didn't satisfy is the service plan kept increasing over a year without notifying the user, or explaining why is there an extra fee, what the extra functionality does Clover offer to the us that the service plan just keeps increasing over a year. Because if the plan keeps increasing the end of this year or next year. I would likely cancel and just use the other POS systems with a fixed monthly service fee. Please discuss this with your team and comes…
2 votes -
Need a monthly report that shows daily CASH sales totals
As a bookkeeper I have a request for an additional report that shows a monthly report with daily cash sales totals. My restaurant client makes daily bank deposits of the CASH they receive. I need to check if what they deposit matches with the cash sales according to Clover. If they deposited more or less than the actual cash sales then I need to record that in the books as cash over or short. Right now no such report exists so I have to look at each day, scroll down, write down the amount on a spreadsheet. Then the next…
2 votes -
More Details on Employees reports
PLEASE bring back number of sales slips and net sales for each employee
and option for individual employee's to have a single report for their own cash out.2 votes -
Items Sold + Quantity on hand via single report = accurate inventory ordering
I need to be able to see items sold for a given time (1 week, 1 month, 2 months) on the same report as current quantity on hand in order to accurately order new product. We order beer, wine and liquor every week and need better reporting. I am spending hours to put two reports together when someone with programming skills could easily add this category to the current report.
2 votes
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