sms text - for online pick up orders from KDS
A merchant has the QR clover online ordering in a food truck space where there many food trucks parked. The facility has their online clover website in their main website. When their customer is using their clover online ordering platform for pick up the clover KDS doesn't send a sms that the order is ready for pick up and Kiosk works. They would like the clover online ordering website hosted by clover for pick up orders to also be able to send sms text like the Kiosk from Kitchen Display
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Hotspotcafeca commented
Hi Clover Team,
I would like to suggest a feature for restaurant pickup orders.
When we enter an order directly into the Clover POS, with the customer’s phone number. Once the kitchen completes the order and the staff marks it as “Ready,” Clover should automatically send the customer a text notification saying:
“Your order is ready for pickup.”
This would be very helpful for restaurants, especially during busy hours, as customers would not need to wait near the counter or repeatedly check on their order.
It would be great to have this feature built directly into Clover POS.
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Rixon
commented
If customer has provided their cellphone number under "add a customer" - the kds should have the option to send a text to them when their order is marked completed. This is very helpful for takeout/fast food restaurants.
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Blooming Restaurant commented
Clover should have the text messaging feature for letting customers know that their to-go orders are ready for pick up. This feature should applies to all To-go orders such as phone orders, in store orders, and online orders.
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Jesus Fraga
commented
Have the option to ask for customer phone number when ringing up order at register. In the KDS once to order is marked as ready a text message gets sent to the customer letting them know their order is ready.
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Jackie commented
Option to Send sms - text to customer when order is ready from counter service restaurant or table service Restuarant