sms text - for online pick up orders from KDS
A merchant has the QR clover online ordering in a food truck space where there many food trucks parked. The facility has their online clover website in their main website. When their customer is using their clover online ordering platform for pick up the clover KDS doesn't send a sms that the order is ready for pick up and Kiosk works. They would like the clover online ordering website hosted by clover for pick up orders to also be able to send sms text like the Kiosk from Kitchen Display
Jackie
shared this idea
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Rixon
commented
If customer has provided their cellphone number under "add a customer" - the kds should have the option to send a text to them when their order is marked completed. This is very helpful for takeout/fast food restaurants.
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Blooming Restaurant commented
Clover should have the text messaging feature for letting customers know that their to-go orders are ready for pick up. This feature should applies to all To-go orders such as phone orders, in store orders, and online orders.
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Jesus Fraga
commented
Have the option to ask for customer phone number when ringing up order at register. In the KDS once to order is marked as ready a text message gets sent to the customer letting them know their order is ready.
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Option to Send sms - text to customer when order is ready from counter service restaurant or table service Restuarant