reporting
I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This may not seem important to an engineer or code writer, but that is why you would want the focus group. The SasS fees are increasing, and you want to make sure that you are still ADDING value, not creating a bigger workload for the operators.
Tina Waldrup
shared this idea
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