Route to kitchen printer only applicable items, not whole order
Currently, when an order contains items labelled for different Kitchen Printers, the entire prints on all printers. Can the merchant be able to print only the applicable items of a given order to each printer?
Hi All,
We noticed that the issue you’re experiencing is likely due to item labels not being set up correctly. The good news is that Clover already has a solution for this which other's are using already.
To make sure your items automatically print on the right printer, please follow these steps:
Set up printer labels for your items
Create a Printer Label → https://www.clover.com/en-GB/help/create-a-printer-label
Configure items to send to the correct order printer
Automatically Send Items to Order Printers → https://www.clover.com/en-GB/help/automatically-send-items-to-order-printers
Once these steps are completed, your items will print on the correct printer without any issues.
If you need further assistance, feel free to reach out, we’re here to help!
Thank you,
Clover Product Team