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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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7 results found

  1. Ability to edit Paid Orders

    Requesting to be able to adjust or edit Orders after they have been paid. Mistakes happen where the wrong tender or item could have been selected. For instances like that, Admins should be able to make corrections when necessary, regardless if the Order is Paid or not... especially while the customer is still present and the batch is open.

    215 votes
    55 comments  ·  Orders  ·  Admin →

  2. Clover Dining: Fire button be Green until it is fired

    In Clover Dining can the Fire button be green until it is fired like in the tables app?

    54 votes
    0 comments  ·  Clover Dining  ·  Admin →
    Completed  ·  AdminRestaurant Product (Product Manager, Clover) responded

    We've reviewed the current flow of the "Fire All" functionality in the Dining app and confirmed that it is working as designed.

    When a merchant selects "Fire All", all un-fired items are sent to the kitchen (via printer or KDS) without affecting items that have already been fired. Additionally, a "Printed" label is applied to fired items, helping to clearly distinguish between what’s been sent and what’s still pending. The Fire All button remains enabled to allow for future actions as needed.

    Currently, we display six different table statuses to assist merchants in managing operations:

    Available, Seated, Seated - Delayed, Paid, Unavailable, and Contactless Dining.

    Adding another status solely to reflect item firing status may not be ideal, as it could clutter the interface and introduce complexity without significantly enhancing clarity.


    Another control we're added is to "fire item" basis few settings. Pl…

  3. Kitchen Display Screen

    Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.

    38 votes
    Completed  ·  16 comments  ·  Orders  ·  Admin →

  4. Ability to reopen a table/order if server accidently closes the wrong table

    Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.

    34 votes
    Completed  ·  7 comments  ·  Orders  ·  Admin →

  5. Ability to Edit Order Notes

    Please give users the ability to Add/Edit Order Notes after an order has been placed.

    20 votes
    Completed  ·  1 comment  ·  Orders  ·  Admin →

  6. Servers name on KDS order

    add the servers name to the order sent to the KDS it only reflects on the printed receipts now.

    12 votes
    Completed  ·  1 comment  ·  Kitchen Management  ·  Admin →

  7. Auto Print When Saving An Order

    Right now when I take a carry out over the phone, then click "save", rather than the order automatically printing I'm having to go into the "orders" app, click the order then click "reissue receipt". Three extra steps (time consuming) rather than just auto printing. Please, if possible, update so receipts can auto-print when saving an order.

    Thank you!

    1 vote
    Completed  ·  1 comment  ·  Menu  ·  Admin →
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