34 results found
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Improve haptics vibrations on Flex 4 (gen4)
Please Improve haptics vibrations on Flex 4. It is totally different feeling from previous Flex such as gen 2 or gen 3. With Flex 4, you wont feel whether the item has been touched so ending up touching it multiple times.
3 votes -
KDS Font
It would be great to have the option to change the KDS font size larger, for both the item and modifiers. The modifiers are especially hard to read because the font is gray instead of black.
2 votes -
NO SALE Button for bars
We need a button in the Register app that says NO SALE that a bartender can quickly hit to open cash drawer. I have a merchant that has 7 pool tables 10 dart board machines and is constantly making change -- the way it is now is not ideal with having to enter a reason to open the drawer. The 3-4 clicks is too many for a fast pace bar that has 5 Station Solos.
2 votesHello! Thank you for your feedback. We are planning some updates to cash drawer workflow and will take your feedback into consideration. Bars are high pressure environments and understand the need to be able to do key actions faster. Thanks again!
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Screen timeout
Please bring back making the mini clover to not timeout to a black screen. I use the mini clover for a un maned micro mart and the screen times out after 30 mins which makes it harder for the customer to make a purchase.
2 votesThank you for submitting your Idea to UserVoice.
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Printer setup.
The printer setup needs a setting to be able to have each Item print out separately instead of having them all print on one bill and adding a line below each print. There is an APP name smart print that allows you to do that on the clover app Market but that APP has way too many bugs.
2 votesThank you for submitting your Idea to UserVoice.
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Restore Alphanumeric Characters to Flex 4
Merchant upgraded from the Flex 3 to Flex 4 and the employee lock screen no longer has the alphanumeric characters, only numbers. The only alphanumeric setting is for the customer-pin pad entry; however, they want it back for the employee lock screen.
2 votes -
Independent Device Settings & Customization
Merchants need the ability to make changes to one device that does not impact other devices on the same MID.
This impacts a lot, so I am sure there are dozens (maybe hundreds) of other clover update requests that are encompassed in this
Examples:
- Retail, Clover mini has local city tax rate, but the Clover go for Travel shows can have their own city tax rate
- Restaurant, Clover station signs on receipt, but the Clover flex does sign on screenPRO - Merchant would have more precise and dynamic control of their systems
2 votes -
Movie Ticket Kiosk
I think it would make a lot to sense to expand the use of the kiosks to other businesses. For instance, you could use a kiosk to purchase movie tickets and snacks, connect it to a KDS, then snacks could be ready on the way to the movie with less wait.
1 voteThank you for submitting your Idea to UserVoice.
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"Car Tracking Mode" For Flex
For Merchants who travel to deliver at-home services or employ their own delivery drivers with COLO, there should be a "car tracking mode" on the Flex that could track drivers on the way to their destinations. It could potentially auto-text the recipient (if they opt-in) and have a KDS integration to show status of delivery including time and distance for a restaurant. This would also be useful reporting for delivery time and time spent at destination averages across industries.
1 voteThank you for submitting your Idea to UserVoice.
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Make it mandatory to provide phone number on kiosk
Allow merchants to force customers to provide a phone number when using the Kiosk.
Currently, the Kiosk only requires customers to provide their name. We need to be able to make customers provide a name and a phone number before they can place an order on the Kiosk.
1 voteThank you for submitting your Idea to UserVoice.
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Korean Language Support
The ability for Multi-Language support to include Korean. For Clover Flex, Solo and Duo devices
1 voteThank you for submitting your Idea to UserVoice.
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kitchen display volume
Ability to either connect an external speaker or increase the max volume on a KDS to alert staff in noisy kitchen environment.
1 vote -
Centralized printer management
This can help define backup printers (e.g., in case the Kitchen Printer breaks or goes offline it can send it to the Bar Printer or
maybe a Clover Flex)1 vote -
Duo Support
I have an issue with Clover duo 2nd when taking a payment from customer. Payment terminal keeps going back to tip select screen even though the customer already selects tip amount and pay with credit card. So, it makes double charge for same order most of time. This duo 2nd device is brand new, and network is super strong. How to resolve this problem? I was contacted to clover tech team, and they didn't give me the proper solution for this issue.
1 votePlease contact support if this issue still persists
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