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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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28 results found

  1. Merchant upgraded from the Flex 3 to Flex 4 and the employee lock screen no longer has the alphanumeric characters, only numbers. The only alphanumeric setting is for the customer-pin pad entry; however, they want it back for the employee lock screen.

    2 votes

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. We need Mandarin to be in the list of languages of clover device settings.

    2 votes

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  3. Hi, I just want to know if there are any plans to offer a smaller customer-facing kiosk unit?

    The current one is nice, but too big/tall for stores with limited cash register space.

    Ideally, the kiosk would be big but not big enough that it takes up space needed to do a manual/cash transactions right in front of/above it. Essentially taking up the spot where Clover Minis are usually placed in a Clover Duo Station set up (i.e. a screen facing the customer with the POS right in front of it).

    Perhaps a quarter to half size of the current…

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  4. Merchants need the ability to make changes to one device that does not impact other devices on the same MID.

    This impacts a lot, so I am sure there are dozens (maybe hundreds) of other clover update requests that are encompassed in this

    Examples:
    - Retail, Clover mini has local city tax rate, but the Clover go for Travel shows can have their own city tax rate
    - Restaurant, Clover station signs on receipt, but the Clover flex does sign on screen

    PRO - Merchant would have more precise and dynamic control of their systems

    2 votes

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     ·  0 comments  ·  Hardware  ·  Admin →
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  5. Please get the Clover kiosk to connect to the epson sticky label printer like all of the other clover hardware (solo, duo, mini, flex and COLO) for QSRs who want a sticky order label printed to stick on drink cups etc. It's great that the Kiosk will connect to KDS and star order and kitchen printers, but it needs to also work with the epson sticky label printer clover sells.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  6. Please allow CLOVER POS in inventory to assign colors to each item that show that color on the KDS screen. Example: Make it red and it will show on the KDS screen in RED writing. Same with any modifier. This gives expo the opportunity to see when these modifiers and special items such as toast in a separate color to help Efficiency and timing better.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  7. Please add a clock to the KDS screens so the kitchen staff can always easily know what time it is just by glancing at the screens. My screen shows the time as a screensaver when it’s slow, but when we’re busy we just see the tickets with no way to know what the current time is.

    This is useful for rake/out orders that a setup for a specific pickup time. Example “Susan 7:15pm pickup” I should be able to look at the screens and have a small clock somewhere so I can easily keep track of time.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. I have an issue with Clover duo 2nd when taking a payment from customer. Payment terminal keeps going back to tip select screen even though the customer already selects tip amount and pay with credit card. So, it makes double charge for same order most of time. This duo 2nd device is brand new, and network is super strong. How to resolve this problem? I was contacted to clover tech team, and they didn't give me the proper solution for this issue.

    1 vote

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