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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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86 results found

  1. PLEASE , I beg of you to make COST a bulk edit item, not just Price, When entering a long list from a Purchase order it is ridiculously tedious and time consuming to add each item, variants, then price and have to tap back in to every item to add cost. You HAVE to have Cost associated with Price in order to Map a COGS report . I am so frustrated with this.

    17 votes

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  2. Merchant would like to be able to see an audit trail of when an item was added to inventory, any changes made to that item (quantities, price, etc.), when items were sold and, most importantly, when an item was deleted from inventory. It would be fine if this functionality was a requested report. Merchant has multiple users with access to inventory and if one user accidentally deletes inventory there is no audit trail to see when that was done and by whom. We thought Clover might have a back end audit trail for deleted inventory items and we were told…

    23 votes

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  3. Please add the ability to associate a cost to a item modifier as that additional item has both a price and a cost from an accounting stand point. If I am adding an item (modifier) to the sale of an item, that cost needs to go up for things to be accurate and help track and improve margin numbers year to year.

    4 votes

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  4. The Clover Software really should take a priority on helping retailers with the inventory management>export>reporting features. If you all are not able to enhance this area you should really not market yourself as a solution for retailers. The fact that you can't 1. See current items in stock only, not all entries you have ever had 2. Ability to see in and out of when you add things to inventory 3. The Item export report is TERRIBLE and the column headers are not even accurate ie- Revenue detail comes through on the label column and with the latest changes the…

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  5. Inventory "Manual" reduction vs. "Automatic" reduction.

    When setting Inventory to automatically track reduction when items are sold, the "Manage Availability" option is defaulted to "Manual" instead of "Automatic."
    Which means that each time a new item is added, the merchant must remember to edit and change to "Automatic." It makes no sense. It should be defaulted to "Automatic" since the Inventory setting on top left show that stock levels will reduce automatically. Can this be corrected. I have a very upset Merchant who now has to go back and edit each inventory item. He has thousands of items and is…

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  6. Inventory Refunds/Returns need to be able to automatically add the item back into inventory. Ideally, this would be configurable at the Item level to indicate if the item is to added back to inventory upon a refund.

    20 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  7. There's already the option to add images for online views but it would be great if you could choose to show those on the physical registers as well. For some items, postcards for example, it would be easier for my clerks to simply match the image rather than trying to choose the correct description. This would also help with inventory checks if they could make sure they're counting the correct item when there's products with similar names or descriptions.

    3 votes

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    0 comments  ·  Inventory  ·  Admin →
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  8. It would be very helpful to have the ability to add/edit the "alternate name" field within the dashboard or inventory app. This currently lives in the import template file only and we use this to print our product labels.

    2 votes

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  9. It would be great we could add vendor management to inventory so it's easy to see what we need to products need to be ordered in one place without having to go through the whole inventory list.

    13 votes

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  10. PLEASE ENABLE BULK EDITING FOR COST!!!
    DOING THIS ONE ITEM AT A TIME IS RIDICULOUSLY TIME CONSUMING!

    6 votes

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  11. I am not a restaurant but I have been using the "alternate name" field for over 7. years and not on the restaurant plan. Suddenly that "alternate name" field is missing. I have a lot of key information in that field. I use it for part numbers and other descriptors for over seven years now. Removing that field from an existing plan without checking how it may impact customers, was short sided. Please bring it back to the other plans. I can still search for info in that field but cannot edit. What happened? Please had that field back.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  12. I would like the ability to export a list of items from a single Category. The list should include all fields related to each item.

    22 votes

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  13. On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  14. The current inventory system shows the stock count for each item but doesn't display the total number of items sold or remaining in stock. It would be helpful to add a summary that shows both the total quantity in stock and the total number of items sold for better tracking.
    Also, it would be very helpful if new items imported into the inventory were automatically set to 'automatically manage availability' rather than 'manually manage availability.' Currently, we have to change this setting for each item, which is time-consuming and prone to errors. Setting all items as automatic will help us…

    27 votes

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  15. Made the mistake of deleting items I no longer have in my inventory from a Category on the POS. This Category has almost 1,000 items. Since everything needs to be manually entered and alphabetized, I wanted to make it easier when adding new items to this category by deleting items I no longer have in inventory. Upon doing so, all the items within this category de-alphabetized!! This is 4 YEARS of inventory no longer in alphabetical order. If items cannot be deleted from a Category on the POS without this catastrophic event occuring ,there should be some type of a…

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  16. Allow SKU assignment of certain discounts - discounts can ONLY be applied to items matching the SKUs allowed.

    1 vote

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  17. Please allow modifiers to include a negative price (removal of items specific = -$$ to original item)

    1 vote

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  18. We'd like to be able to view up to 999 items per page like before the last update. Now we can only view 200 per page which means more clicks and room for error having to switch between more pages

    2 votes

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  19. When we apply a 100% discount to an item, it does not auto-decrement from inventory. Please make it so comp'd items decrement from inventory.

    2 votes

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  20. Inventory Reporting is pretty non-existent. I would love to have a report in Clover that shows the current value of your inventory. I have to export it to excel each day and then manually multiply my Quantity on Hand by my Cost and then sum the results. Also when it exports to excel, there is no category so you can't get any reports by category. This is important to most retailers.

    10 votes

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