81 results found
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End of day icon for balancing registers that is not tied to REPORTING.
As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.
2 votes -
Closeout Total
The Gift Card transactions have recently been added to the "Sales By Card Type" Report. That is not a problem. However, the gift card redemption total is also being added into the Closeout Total for the day. The gift card money was collected when the card was purchased - not used. It should not be added into the Closeout Total. The closeout total with the gift card amount then does not match the deposit amount. It's an extra hassle for a retailer with multiple gift cards being redeemed daily.
2 votes -
Ability to export open orders only
Allow the export of only open orders from the website portal. It was a function before the last system update. Now you can only export all orders.
1 voteThank you for submitting your Idea to UserVoice.
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Item Sales Report Not Working - And General Inaccessibility to Generate Specific Sales Reports
Currently to search for sales history by revenue class you have to go through item sales, but it defaults to having every class selected. The deselect and search bar function don't work at all so we are forced to deselect every every category, then widen the date paraments to the time period we need, which means pulling up more items that slow down the system, and deselecting again. This is absurd and unacceptable.
We need to be able to #1, have that search function working, and #2 we should be able to generate the item sales report and export data…
1 voteThank you for submitting your Idea to UserVoice.
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Add back order/receipt numbers in sales transactions
Hello, please add back the order/ receipt numbers (1, 2, 3 and so on) in the sales transactions summary. It's hard to reconcile without it! It used to be easy before when it was still visible but since the look of the reports were enhanced, this info is no longer visible. :(
1 voteThank you for submitting your Idea to UserVoice.
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Transaction number tracking
Every receipt has a transaction number but that information is not included on the receipts shown on the back end when looking at the dashboard on my computer/ laptop. Please add this info to all transactions to keep better track of all transactions made- completed, void or otherwise.
1 voteThank you for submitting your Idea to UserVoice.
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PLEASE MAKE THIS CHANGE TO RESTORE A PREVIOUSLY AVAILABLE SERVICE
There is no way to directly print a customer invoice (save to pdf) after a sales payment has been processed. Please add it to the Sales activity /Transaction/Receipt section beside the options to Send Receipt and Duplicate.
Send receipt is available to email or text, but it is not appropriate for my business because I want to email my invoice and credit card receipt together with a thank you and link to the purchased product.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see receipt number on transaction report
With the old dashboard I was able to keep a check on activity on each of our Clover Flex as I could identify the actual Receipt Number for each sale and each machine. With the new dashboard, there is no accountability for each sale by way of continuous Receipt number in the Transactions or Orders online reports. This leaves a serious loophole where staff fraud can go undetected. The lack of this information is sufficient for us to consider seeking an alternative POS
1 voteThank you for submitting your Idea to UserVoice.
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Order History - Reporting Function
Prior to the latest "upgrade" we used to be able to see the specifics of each order on the first page. Now you have to click three buttons to get to the receipt. It was so much better prior to the upgrade to see a quick snap shot of each transaction. Please bring this back!
1 voteThank you for submitting your Idea to UserVoice.
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Make custom modifiers visible and searchable in exportable reports!
Make custom modifiers visible and searchable in exportable reports! I have a vintage shop and most items are one and only. I can’t just order more when I run out. Every item I sell is tracked by custom modifiers ONLY because if I created an individual digital inventory for every item in the store, they would get used once, there’d be MILLIONS of inventory numbers, AND I WOULD NEVER DO ANYTHING ELSE BUT INVENTORY SINGLE ITEMS FOR THE REST OF ETERNITY! At least bring back custom modifiers visibility on the line items page PLEASE!
1 voteThank you for submitting your Idea to UserVoice.
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Bring Custom Modifiers back to Line Items
Line items has displayed custom modifiers for years until a recent update. This is entirely how i track what has sold so I can create a report for multiple individual vendors. Custom Modifiers do not show up in exportable reports. It is imperative to my business that I be able to access this information! Without it, the Clover System isnot very useful to me at all!
1 voteThank you for submitting your Idea to UserVoice.
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Sales Tax Report UI needs improvement
In the Sales Tax report - there should be a way that you can click on each category to see what sales are in it. We currently have 2 "No Tax" categories and one "Tax Removed" category. We only have ONE "No Tax" category set up so why are TWO showing up on our Sales Tax report. The State isn't going to care that our POS system isn't reporting correctly if they audit us!
1 voteThank you for submitting your Idea to UserVoice.
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Taxes or Fees Missing from Transaction Screen
When choosing Sales Activity-Transactions the title of Taxes and Fee are missing. In order to see if an order is exempt of tax, I need to click 3 other options in order to see if it is exempt. Tax/Fees need to be displayed as I make a report from this field in order to add daily cash and credit card transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Invoice number on dashboard
Longtime clover user. We require an invoice at time of sale. We used to be able to login to our dashboard, select sales activity , then transactions and one of the fields would be invoice. That is no longer there. The only way to get the transactions with the invoice field is to export the data. Any way to get this added back? Makes reconciliation much easier. thanks in advance
1 voteThank you for submitting your Idea to UserVoice.
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Transaction Receipt Inaccessiblilty
Transaction receipts are no longer viewable in a new window for clear printing, UNLESS first emailed to oneself and then clicking the link to view full receipt through the email. Please put back the payment receipt/customer receipt links under Transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see tax status on each transaction in reports
It is crucial that I be able to see each transaction and if they are taxed or non-taxed.
1 voteThank you for submitting your Idea to UserVoice.
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Surcharge Report
Would really like to have a report that doesn't require an export that shows surcharge amounts in a summary and detailed transaction view
1 voteThank you for submitting your Idea to UserVoice.
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Customer Reports!
I can't believe you don't have reports on customers at all. Even my old out-dated POS had these reports. I need to see who my top-spending customers are, and it would also be helpful to see what they are purchasing. There is no information on any of this. We are supposed to be reaching out to our customers but we cannot even see who spends the most and what they are buying. This is ridiculous, should be a part of basic reporting!
1 vote -
Restore "Un-Select" All Labels for Items Report
The latest update no longer allows users to run single label item sales reports without manually unselecting every other label for every report. We have 73 labels and need to run individual reports for them every month, so deselecting 72 labels 73 times a month is just impossible-- particularly because the selection dropdown resets after every click. Please restore this option ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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deposit report
I use a third party gateway to process external payments through a payment portal. In the itemized entries on deposits report the report doesn't equal to the amount transferred to the bank. The amount transferred is greater than the itemized total. This because there is no accounting for the external payments received from the gateway on that particular day. The report has other payments, but it shows a zero dollar amount. I have to reconcile this manually. The batch close out doesn't show any external payments either. Please consider adding in payments received from a 3rd party gateway. Thank you.
1 vote
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