296 results found
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Edit history on Inventory items
Create a feature that tracks edits made to an item in inventory, including initial creation, changes to cost, and quantities. This feature is paramount in helping users keep track of potentially lost goods and when Clover POS and Clover desktop was last sync'ed
10 votes -
Separation of SNAP EBT-eligible vs non-eligible items while making/receiving payments
We would like to have a feature that displays on the payment screen the total amount of SNAP eligible (most food items) and the total amount due. For example, if the total of the transaction is $100, out of which $60 is SNAP EBT eligible, then have it display something like this on the screen.
SNAP EBT $60
Total $100.
Next, once all the SNAP eligible items is paid by SNAP EBT cards, then shut off the EBT option, so that the customer has to make the balance payment by credit/debit cards or cash.
Currently, the Clover POS system doesn't…9 votes -
Combined Reporting
On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.
9 votes -
inventory reporting
Inventory Reporting is pretty non-existent. I would love to have a report in Clover that shows the current value of your inventory. I have to export it to excel each day and then manually multiply my Quantity on Hand by my Cost and then sum the results. Also when it exports to excel, there is no category so you can't get any reports by category. This is important to most retailers.
8 votes -
Inventory sorting
There needs to be a way to sort inventory other then just by "item name" or "in stock". We have multiple items with no category assigned and trying to find them is near impossible and VERY time consuming.
8 votes -
FIX YOUR REPORTS
Who in their right mind at Clover just made the NET greater than the TOTAL (gross total) on the reports? Net is BEFORE TAXES. In other words just the product!!! FIX the change you just made to your reports cause it WRONG!
8 votesPlease submit a support ticket via https://www.clover.com/help/contact-us
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NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
8 votes -
Allow Date Filter for the Orders App
Many of my Merchants have requested the ability to filter the Orders tab by a certain date much like the dashboard. I realize the Orders tab on the devices only allow data for the past 30 days but being able to select and show only Orders for "Today" or "Yesterday", Or "Last Week" would be very helpful just to quickly filter the orders that show up. For restaurants that deal with managing a large number of orders each day this filter would be extremely helpful. Much like the Order Status filter which filters the orders by "Open", "Paid" "Refunded", etc.…
7 votes -
Edit partially paid orders
Edit partially paid orders
7 votesThank you for submitting your Idea to UserVoice.
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holiday hours
have a way to enter special or hloiday hours on specific days so we do not have to change the regular schedule for the week and come back and change the hours again. this would be very helpful as my online partners rely on the info from clover for their hours
7 votes -
7 votes
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The main issue with clover is Manual refund that can not Like to customer profile this is the biggest issue for our company that make us loo
manual Refund must link to customer or we have to be able to do refund of any amounts to customer not just by item or total.
7 votes -
Date's to Inventory
Are you able to add the date an item was entered (or last updated date) and the last time it was purchased? This is important because it will help monitor items that sale and items that don't sale. If the item doesn't sale then this could help identify what items should go on sale or be discounted. This could also shape the direction of the store and keep movement within the store. This can also help with all the trends that change on social media. This can also help see items that are doing well in the store.
For example,…6 votes -
Invoice from payment screen
On retail mostly, after items are selected from the cash register screen and pay is selected, an additional tender option should appear that reads "INVOICE". This will take you to the Virtual Terminal Invoice screen (transferring the payment amount) and allow the cashier to send a payment link (invoice) to the customer for the payment to be completed.
Thanks
6 votes -
Exchange order items rather than just delete and re-add a new item
When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.
6 votesThank you for submitting your Idea to UserVoice.
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pos preview on computer
I would like to preview the pos system via my computer so i can update the interface at home and don't have to wait until after business hours
6 votes -
A report that will provide with a list of items and and the respective sales tax amount for each.
I am looking for a report that will provide the following in a single report by item:
1. Item name
2. item price next to it
3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…6 votes -
Have a “print label” option available in inventory screen to allow a barcode label to be printed when a new item
Have an option in the inventory screen, when adding new items, to be able to print a barcode label from Easy Labels. This is essential when new items come in that don’t have barcodes on them. Also, be able to assign a barcode to an item that has no barcodes in the inventory screen.
6 votes -
Useful features
A few things to make the dashboard easier to work with:
- Although columns in items is customizable, it doesn't save for next login or even if you navigate away from it and return in the same session.
- Infinite scroll on items instead of "show more" would be helpful.
- I often need to download items to a csv file, but I am only able to download the entire inventory. Being able to export items at the category level would be great.
5 votes -
Designate customers as tax exempt
We need to be able to assign customers as tax exempt and include an expiration date. This would automatically remove tax from any of their orders. If a customer was designated as tax exempt but is close to expiring or already expired, a pop-up should come up so we can let the customer know we need a new certificate of tax exemption.
5 votesThank you for submitting your Idea to UserVoice.
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