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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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Merchants on the Retail Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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188 results found

  1. Have a “print label” option available in inventory screen to allow a barcode label to be printed when a new item

    Have an option in the inventory screen, when adding new items, to be able to print a barcode label from Easy Labels. This is essential when new items come in that don’t have barcodes on them. Also, be able to assign a barcode to an item that has no barcodes in the inventory screen.

    4 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  2. Being Able to enter Qty by fractions When Adding orders. For example " 1.25 yard of fabric instead of only being able to enter 1 or 2

    Being able to enter qty by fractions. For example, We sell Fabric by the yard but often people want it at 11/2 yards or 11/4 yards, ect. It would be great if inventory would track by fractions and also register would allow input of fractions when choosing qty. instead of only being able to chose whole numbers.

    4 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  3. LAYAWAY/ON ACCOUNT

    There needs to be an option for Layaway & House Accounts on Clover avoiding 3rd party apps. The 3rd party apps that clover has at the moment are not reliable. Many retail stores ask for this feature.

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Detailed Category Reporting

    First, customization of reporting is very limited with Clover. Other systems I have used have had far more extensive options to customize and tailor reports to our needs so my first suggestion is to greatly increase the customization options for reporting.

    I am specifically encountering an issue where my business requires separate accounting entries based on tender type and operation category. However, Clover does not allow filtering by category within tender type, nor filtering of tender type within a category so I have no way to account for category tender types other than individually tallying items. It seems to me…

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Provide the ability to change the action taken when a scanned item is not found in inventory

    When scanning items for an order, if an item is not found in inventory, I would like a different action rather than a small banner at the bottom of the screen. An acknowledgement by the employee is desired. The employees must be looking at the screen for every item to be sure it is found in inventory or we can miss charging for the item that was not found.

    3 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Comparing Reports per weekday or specific date

    When creating a report, it currently can only be compared to the same day last year or last week. It would be great to be able to compare to the same weekday or to a specific date and generate in one report. Currently, we have to pull two different reports and compare from there. In the tourism industry, sales on Jan 10 on a Tuesday vs Jan 10 on a Saturday are very different so it would help with report reading.

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  7. Multiple Item Pictures

    Multiple item pictures. Clover Retail Growth Plan online shopping needs to have the ability to add multiple pictures to each item. Customers purchasing online need to be able to see all sides of the product as well as close-up pictures of product labels. Having the ability to only add one picture per item will hurt online sales.

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  8. Invoices on Clover Go look different than on the Dashboard

    The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.

    3 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  9. Exchange order items rather than just delete and re-add a new item

    When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.

    3 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  10. Barcode Label Printing

    The new Retail Growth Plan has "Printer Labels" within the Inventory, and it is confusing for retailers that want to print barcode labels. Please update the plan to change the verbiage and/or to enable merchants to print barcodes/labels for retail.

    3 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  11. Weighted Items with decimals

    Team, The new dashboard version removed adding inventory with decimal places. I buy and sell an item that is by weight and not in exact whole numbers. Please allow adding and removing inventory with decimal places.

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  12. failed payments

    There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  13. Clover Gift Card App

    Enhancement for Clover Gift Card App --

    When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:

    1. Do you already have a Gift Card Entitlement Number?

      • If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number

    2. Do you plan to use gift cards at other locations?

      • if yes: prompt…
    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  14. Accounting sync should include daily merchant fee as separate line item

    When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. A report that will provide with a list of items and and the respective sales tax amount for each.

    I am looking for a report that will provide the following in a single report by item:
    1. Item name
    2. item price next to it
    3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
    There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  16. FIX YOUR REPORTS

    Who in their right mind at Clover just made the NET greater than the TOTAL (gross total) on the reports? Net is BEFORE TAXES. In other words just the product!!! FIX the change you just made to your reports cause it WRONG!

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  17. Delete customers

    I can delete one customer at a time, but I cannot delete all my customers and start fresh. Please add that option.

    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  18. Reattempt to print online orders that didn't get sent to the printer

    Sometimes due to whatever reason, a few customer's online order will not get sent to the printer and Clover will send an email notification. It would be best if the order is attempted to be resent to the printer to prevent any misunderstanding or inconvenience. Not all merchants have access to their email to check for missing orders so just an email notification is not the best solution.

    3 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  19. Edit history on Inventory items

    Create a feature that tracks edits made to an item in inventory, including initial creation, changes to cost, and quantities. This feature is paramount in helping users keep track of potentially lost goods and when Clover POS and Clover desktop was last sync'ed

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  20. Gift Cards on Clover Go

    It seems like gift cards are not compatible with the Clover Go, gift card acceptance would be a good thing to have for the Clover Go System.

    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?
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