385 results found
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Revenue Class in Items List
When in the ITEMS list, it would be great if REVENUE CLASS was option to show for visible columns.
5 votesThank you for submitting your Idea to UserVoice.
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rewards
Please allow restrictions to be made on the discount given from the rewards loyalty program. For example, I would like to prevent the rewards discount from being redeemable on tobacco items. We do not have enough markup on tobacco to give the discount that is given on the rewards app.
5 votesWe're aware of the need for item restrictions on Rewards and Promotional offers, and are working on prioritizing this in our roadmap.
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Ability to disable any kind of discounts on a specific chosen item
I'd like to be able to block any kinds of discounts on a specific item.
5 votes -
change customer
We run into issues where no customer, or the incorrect customer is chosen when an order is placed and payment is made. We currently have to void the transaction and redo the order and payment in order to correct this. If we perform the refund days later, the reporting gets janky.
We would like for admins to somehow have the ability to either add and edit/remove a customer on the back end after a payment has been made. This would allow us to fix these errors with ease, and give us greater control over customer history.
Clover currently allows for…
5 votes -
Quickbooks sync to include Inventory
Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.
5 votes -
Inventory import
The import sheet should not have a separate tab for "category". There should be a category column on the "items" tab so you can easily track which category the item is going to. We have over 50 categories and trying to make sure that each item is where it belongs is near impossible.
5 votes -
provide shipping options for online store/website for retail saas plans.
The merchant would like to have shipping options when setting up their website for online retail. Currently, the website is only giving pick up options.
5 votes -
Caller ID Integration for Customer Profiles
I have not heard of this in circulation and would be a unique feature that most point of sales do not offer. Here is the functionality.
When a a customer calls, the system identifies the phone number and matches it to an existing customer profile in the Clover Point of sale. If a match is found the profile is displayed on the clover device, allowing staff to view or edit details, or create new sale or order. If no profile exists, it prompts the creation of a new one using the caller's information/or just phone number.
This would streamline customer…
5 votesThank you for the suggestion, we may consider this improvement in the future.
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gift Receipt
We need to option to select a gift receipt per item,
Lets say customer buys 2 items , but only one of them is a gift for someoneNow, the only way to do if it gets splitted into two transactions
5 votes -
Being able to refund $0 transactions for inventory reporting
Being able to refund $0 transactions. We give out 1st-8th place medals and we use Clover to track the inventory on the 200,000+ medals we have. We use this data for Grant Reporting as well. Not being able to simply refund the transaction due to an error, greatly creates a manual task as the only option is to add manually add these back to inventory.
5 votes -
Show the photos for the items on the Due.
Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff
5 votes -
Import Customer Account Balances
There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.
5 votes -
failed payments
There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?
5 votes -
Accounting sync should include daily merchant fee as separate line item
When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.
5 votes -
Better retail register interface
It would be great if the register interface had more options for how it displayed. I have a wine shop, and we do not need categories or items to the right side of where items show up in the register app. For us, it would be ideal to have just a simple and bigger interface to see customer orders as we scan them.
It would also be fantastic if there was a way to add the total # of units in a customer order. We like to double check on larger orders that the # of wine bottles going into…
5 votesThank you for submitting your Idea to UserVoice.
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Gift Cards on Clover Go
It seems like gift cards are not compatible with the Clover Go, gift card acceptance would be a good thing to have for the Clover Go System.
5 votes -
price schedule
Clover needs to have the ability to set up Inventory Price Scheduling.
Many Hospitality/Retail locations will charge different item prices depending on time of day.Inventory should have a base Price and then Price level 1, level 2, level 3. etc.
"Events" or Schedules can be set to use a specific Price level changing all item pricing to that level during that time period.Many merchants do not like having Happy Hour displayed as discounts as that adds to confusion on the ordering and customer receipt side, they want the item price changed for that event/time period only. Many Hospitality…
5 votes -
Gift Receipt
A Small business owner stated that when a gift card is LOST and the owner of the gift card is given a paper receipt ... it would be helpful if the paper receipt had the complete number on it. Understandably, the store owner does not want to loose out on sale if the gift card had already been used.
5 votes -
Compact Needs
Need for partial refunds.
Need for bypass surcharge.
Need for the ability to pull daily reports from a Clover compact.
Need for the ability to close a Compact and receive a report from only that terminal with a report and not event other terminals in that office.4 votesThank you for submitting your Idea to UserVoice.
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Graphs to view individual item sale trends over time.
I would like a way to automatically generate graphs within clover desktop for item sales reports for individual items so I can see sale trends within a certain period. For example we would like to track our tomato season sales from March to May. Thank you.
4 votesHi Caroline, thanks for your message. We have a new Insights page that allows you to ask questions of your Clover data and will generate a custom chart. Let me know what you think. If any issues with access, let me know.
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