188 results found
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INVOICES! Needs revamped to work with boutiques and retailers!!!
INVOICING IS LACKING and not professional for the customer. It’s absolutely not user friendly or fair to boutiques or retailers selling multiple items and charging shipping unless I am missing something. PLEASE look at PayPal’s invoicing for reference. My biggest questions are….Why does Clover only allow one total for invoicing? Why does Clover not have a SHIPPING option?⬇️
You can only put a total on the invoice. If I am selling multiple items to a customer. For instance, a shirt, jeans and a piece of jewelry. You need to have a option to add each individual item to the invoice…
2 votesThank you for submitting your Idea to UserVoice.
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print cash drop amount
You should be able to print the amount removed from the cash drawer for a deposit in the Cash Log App. Merchants want to print the amount removed from cash drawer to submit with the cash so the store employee doesn't need to write down the amount of the cash taken from the drawer which could lead to errors.
1 voteThank you for submitting your Idea to UserVoice.
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Add expiration dates to items
Please add the ability to add expiration dates to iems.
1 voteThank you for submitting your Idea to UserVoice.
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Store Credit linked to customers profile
When a customer is a member of a wine club and they pay their monthly fee they get a $30 store credit. We need to be able to issue store credit and have it linked to a customer profile and then when that customer makes a purchase allow us to click their store credit from their profile as a payment method.
1 voteThank you for submitting your Idea to UserVoice.
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Payment receipts
Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory Audit Trail
Merchant would like to be able to see an audit trail of when an item was added to inventory, any changes made to that item (quantities, price, etc.), when items were sold and, most importantly, when an item was deleted from inventory. It would be fine if this functionality was a requested report. Merchant has multiple users with access to inventory and if one user accidentally deletes inventory there is no audit trail to see when that was done and by whom. We thought Clover might have a back end audit trail for deleted inventory items and we were told…
1 voteThank you for submitting your Idea to UserVoice.
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Option to require information
I would like to have an option to require the salesperson to input the Customer Name and either a comment or an invoice number.
1 voteThank you for submitting your Idea to UserVoice.
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Quickbooks sync to include Inventory
Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory to re-add items when refunded
Inventory Refunds/Returns need to be able to automatically add the item back into inventory. Ideally, this would be configurable at the Item level to indicate if the item is to added back to inventory upon a refund.
1 voteThank you for submitting your Idea to UserVoice.
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Increase Return Window
Client has 60 day return policy but unable to locate any transactions outside of 30 days. Client expressed how this is critical especially for the holiday season. Clients need the ability to access the device, scan or search transaction/order IDs beyond 30 days.
1 voteThank you for submitting your Idea to UserVoice.
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functioning inventory.
Can you make the inventory functional for retailers. Inventory in when we receive product and out when we sell it, This for the most part works right now. However taking a store inventory is important to us. Being able to scan and verify products in the store. Also having a report available for items we didn't scan so we can check if we have the product and just missed it or it was stolen.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory import
The import sheet should not have a separate tab for "category". There should be a category column on the "items" tab so you can easily track which category the item is going to. We have over 50 categories and trying to make sure that each item is where it belongs is near impossible.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory sorting
There needs to be a way to sort inventory other then just by "item name" or "in stock". We have multiple items with no category assigned and trying to find them is near impossible and VERY time consuming.
1 voteThank you for submitting your Idea to UserVoice.
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Returns
When a customer is returning or exchanging an item. There should be a way to just do that on the register screen without having to find the original order. We offer returns up to 90 days and after 30 they disappear from the history.
We should be able to scan the item and choose a "return" option. Then they can purchase anything else they want or we can refund them how they would like.1 voteThank you for submitting your Idea to UserVoice.
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trade in
There needs to be a way to take a trade-in on the register screen other than using a discount. There are times we have "upside-down" trades and that is an impossible thing to do because you can't add a discount for more than what the item is selling for.
1 voteThank you for submitting your Idea to UserVoice.
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Dashboard UI
As their seems to be 2 different UI versions of the current Clover Dashboard, I'm curious as to why a Merchant can not select which version they like best? The newer dashboard is so much cleaner, and I have 6 MID's using Clover. Half of my MID's being on the older version, and the other half on the newer version. I want to make this standardized for my business, and also allow the users to use what they are comfortable with.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Rewards API / Data Export
As many companies use external options for a marketing suite then Clover apps, I believe having an export of the rewards data is very valuable. Since there is no direct correlation between Rewards Users and Customers inside of your clover account, there is no dedicated API endpoint, or means of export to get rewards users, but there is for Customers. I would like to see either the relationship between Rewards Users & Customers, or a way to export Rewards Users data, as this is an easier way to keep your marketing avenues up to date and in sync with your…
1 voteThank you for submitting your Idea to UserVoice.
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Customer Discounts/Price List
There should be a should a way to add discounts to specific customers. An option to have a customer pricing list that you can attach to specific customers. I run a flooring supply shop and I deal with frequent customers that are always given a set discount percentage and/or specific prices on specific items. I have to manually enter either the discount amount or percentage every single time they make a purchase. I would like the ability to set the discount automatically when the customer is added to the order.
1 voteThank you for submitting your Idea to UserVoice.
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Prevent zero dollar transactions
There are multiple reasons why Having the ability to disable sales of $0 could come in handy. Example is if an employee accidentally puts in $0 into the inventory costs. I've ran into this error because of QR code problems and valued employees not filling in all the blanks when putting in new merchandise. This would be advantageous for everybody including Clover because you don't get processing fees if the product is $0
1 voteThank you for submitting your Idea to UserVoice.
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QR Code disabling
Disable QR Code scanning. Vendors are beginning to Put QR codes and bar codes on their products. They put them in about the same place. If your employees are not careful they will scan the qr code. Comes employees go ahead and enter in something for the qr code into the inventory and put it as $0. Disable qr code scanning then we could prevent giving away our merchandise because of employee problems. They say you just need to train your employees better, but a simple fix like this would prevent it and eliminate the human error.
1 voteThank you for submitting your Idea to UserVoice.
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