303 results found
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Reporting on Custom Fields
Currently there is an option on the hosted payments to add a custom field. I have added it and my clients can now add information into it when they use the payment link. What is not available is the ability to see what information the client has put into the custom field. Without the ability to see that information, the custom field is useless.
Please add the custom field to the reporting/receipt.
5 votes -
Allow temporary adjustments to days where business is normally closed
I was just notified that the temporary adjustment feature to business hours on Services Growth ONLY applies to days where the business is normally open based on the posted hours. This is not made clear at all in the instructions and makes no sense. Business should be able to open for a special event on a day they are not normally open without having to modify their normal operating hours.
1 voteThank you for submitting your Idea to UserVoice.
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Gift Card Notification Emails
I have a client with more than 200 locations. One of their locations added the Clover Gift Card app to their device, and the owner received a notification email to alert them to this event. However, the notification email did not contain any details that would tell the owner which of the 200 locations set up gift cards. None of their locations use gift cards, and they want to delete/remove the app, but they have no way to identify which location set it up without pulling up each account one by one. I checked with Clover Major Account Support and…
1 voteThank you for submitting your Idea to UserVoice.
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Enable Multiple Auto Close Times
For merchants that run shifts, allow them to have multiple auto close times. For example, a merchant that is open 24 hours, and runs three 8 hour shifts, and wants to easily track sales during each individual shift, should be able to set up multiple auto close times each day.
1 voteThank you for submitting your Idea to UserVoice.
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Enable EXACT Auto Close Times
Currently when a merchant is set to an auto close time, they can select the hour, but the system randomly generates the minutes. For example, a merchant wants their batch to close at EXACTLY 9:00 pm, but the system selects 40 minutes. Now the merchant has to decide whether they want their batch to close at 8:40, 20 minutes earlier than they want, or 9:40, 40 minutes later than they want. Clover should be able to offer an exact time, of the merchants choosing.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Merchants to Change Batch Type
Allow merchants to update/change their batch method from auto to manual on the Dashboard. Currently the process requires the ISO to call on the merchants behalf, then get the merchant on the phone, then hold for Advanced Support, before authorizing the change. This can sometimes take 20-30 minutes, when it could be a simple update on their Dashboard that takes less than a minute.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Weight Scale
Currently Clover offers a weight scale up to 20lbs can we create a scale with more capacity in weight particularly to help support our meat market clients that look for scales that can support upwards of 50 to 70lbs.
1 voteThank you for submitting your Idea to UserVoice.
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Assign sales tax rate per customer
Is it possible to assign sales tax rate per customer? We deliver goods to customers in cities which have different sales tax rates from ours.
2 votesThank you for submitting your Idea to UserVoice.
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reporting option
hello, can a report for clover have a over/short form, for example if system says need to deposit $100.24 , but actual deposit says $100.11, it would be .14 cents short
1 voteThank you for submitting your Idea to UserVoice.
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Add Tender Types to Open Invoices to Close Them as Paid
After sending Invoice in Professional Services for payment if customer pays by cash of paper check need ability to mark invoice as paid with other tender type. Currently have to delete it and duplicate a sale to track payment. Please add ASAP
1 voteThank you for submitting your Idea to UserVoice.
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Allow Invoices to Be Paid In Person
Allow merchants to open an existing invoice and select “Take Payment In Person” using Clover hardware, automatically closing the invoice when paid.
This would greatly improve workflows for service, repair, wholesale, and B2B businesses and reduce accounting workarounds.
1 voteThank you for submitting your Idea to UserVoice.
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Order Labeling Issue.
When a customer purchases a gift card on the online ordering page, it shows as "in store pickup". This is extremely confusing to the customer as nothing needs to be picked up. This needs to be changed to "online delivery" or "email delivery" as in store pickup is incorrect.
1 voteThank you for submitting your Idea to UserVoice.
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use of kiosk for services
kiosk should work as clover duo so we can take order and updates and control payment on clover duo if this function works i can keep my kiosk other wise i need to return it
1 voteThank you for submitting your Idea to UserVoice.
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Fix 2FA Settings, allows you to disable
The Edit Profile options in the Clover Dashboard currently allow you to "disable" 2FA, with no messaging that this is not allowed.
Merchants are then trying to sign in, and being prompted to turn 2FA back on.
2FA is a requirement, but not updating your settings to match the requirement is Clover's problem. Your ignoring the other submissions on this topic because you assume they want 2FA off, they just want the settings updated so they don't have the appearance of an "option" to turn them off.
1 vote -
Changing the order of online item
Currently on the Service plan the only option for online items is Alphabetical. On all other plans it can be arranged how you like. This needs to be updated please to match what every other plan already has as a feature.
1 voteThank you for submitting your Idea to UserVoice.
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Multiple Owner Accounts
I would like to request the option to have multiple Owner accounts on a single business profile. In many cases, a business has more than one owner. Sometimes the primary Owner account holder may be unavailable (for example, in a different country) but still needs to retain full access. Meanwhile, another owner who is actively managing the business in the U.S. needs the ability to make Owner-level changes.
Currently, certain tasks—such as setting up promotions—require Owner access. These are often routine or minor updates that the primary Owner may delegate to a co-owner or managing partner. Allowing multiple Owner accounts…
2 votesThank you for submitting your Idea to UserVoice.
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Clover Dashboard Timeout
Ever since there was an update I have to log back in if my dashboard is idle for 15 minutes. This is a real pain. I used to login in the morning and it would leave me logged in. Please change the logout time back to how it used to be
3 votes -
for the "add customer" feature in the register it would be nice if we merchants got the option to add the customer's address for delivery pu
for the "add customer" feature in the register it would be nice if we merchants got the option to add the customer's address for delivery purposes. some merchants don't use doordash or uber eats due to cost.
2 votesThank you for submitting your Idea to UserVoice.
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Remove Processing Transaction from Permissions
Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.
3 votesThank you for submitting your Idea to UserVoice.
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business hours & online ordering hours
Feature Request: Independent Scheduling for Online Ordering
The Problem
Currently, Online Ordering hours are hard-linked to Business Hours. When a merchant adjusts their online availability, the system automatically syncs and changes their public-facing Business Hours.This creates a significant operational hurdle: merchants cannot "pause" or restrict online orders during peak in-person traffic without incorrectly showing the entire physical location as "Closed" on maps and discovery platforms.
The Solution
Decouple Online Ordering hours from General Business hours.Independent Controls:
Allow merchants to set a specific schedule for digital orders that exists within (or differs from) the standard store hours.Operational Flexibility:…
1 voteThank you for submitting your Idea to UserVoice.
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