338 results found
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Ability to save Multiple cards on file for Same Customer
I am writing to request a feature enhancement regarding customer account management.
Currently, many of our customers have multiple credit or debit cards. If they wish to use a card that is not already on file, we are forced to either overwrite their existing card information or create a duplicate profile using a different email address.
It is very common for an individual or business to use multiple cards. Clover should have the ability to save multiple cards on file for a single customer profile. This feature would significantly streamline the billing process and improve the user experience.
Thank you…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to show that an alternative payment method was used through a button
Add a button that doesnt charge but will show in reports that another option was chosen and paid through a third party
1 voteThank you for submitting your Idea to UserVoice.
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Ability to send invoice from Station Duo
Can we please get a invoice button option on the DUO so ifa client doesnt want to pay right there we can click send invoice insted and it send link to client
1 voteThank you for submitting your Idea to UserVoice.
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Fix Statement Presentation
Fix monthly Merchant Services statement to show detail of all fees and charges. Presentation changed in August. I need the detail back.
1 voteThank you for submitting your Idea to UserVoice.
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Gross Sales no longer showing overview totals without surcharge fee
With the recent update, on the Clover Dashboard: the Gross Sales Overview page no longer previews transactions without the surcharge fee! We process up to apx 100's of transactions a day, so now when our numbers do not match up, we have to open every single transaction to see it without the fee. This is going to double maybe even triple the time it takes us to find an incorrect transaction now. Please look into going back to the other way. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to import Purchase Orders from Vendors into Inventory
What would be really cool is the ability to import purchase orders via a photo or upload a purchase order file into Clover.
This could assist with purchase order / vendor management and ultimate inventory management and merchants can manage their inventory from purchase to inventory.
A concept similar to AI Menu builder in the restaurant vertical where can take a photo and it will upload the information into Clover.
The goal would be to import both the vendor information and the inventory information through image / AI.
1 voteThank you for submitting your Idea to UserVoice.
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Merchant/Plan Statement Permissions to Non-Admin
For internal control reasons, Finance team members reconcile bank accounts, but IT team members grant user access. We should not have to give a Finance team member admin permissions to view merchant statements, since this would also give them access to user permissions. But we should not have to rely on our IT folks to download merchant statements for the Finance team. We should be able to create a separate role that only has view access for merchant statements and other reports, but no ability to process transactions, and no access to user setup.
1 voteThank you for submitting your Idea to UserVoice.
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Add 'tip' filter when viewing transactions
The website has changed it's layout. There used to be a column where you could sort your transactions and orders by 'Tip' if a tip was paid via card transaction. You can no longer do that and have to go into every single transaction to see if a tip was paid and it is much more inefficient and time consuming. The idea is to put that column back on this new version or to create a filter that can sort out the transactions that paid a tip so we only have to look at those specific transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Website changes to Clover Transaction
The Customer column is now blank and can only be viewed by clicking on the Tender Type. Can it be added in as an option to view under the Settings menu? This has doubled the amount of time I spend entering the transactions into my Quickbook accounts. I can no longer print out a copy of the transactions for the day and using the Customer column, match it to multiple entries for that days' bank deposit. I now keep Clover open for that days transactions and click on each transaction Tender Type to view the name and location of the…
1 voteThank you for submitting your Idea to UserVoice.
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Need sales and tip shown as a separate total
Before the update it always showed the sales and the tip as a separate total. Now its one total and it is very hard to try to match up the sales to the receipts. Makes things very difficult. If there is a way to find it separated I would like to know.
Thx1 voteThank you for submitting your Idea to UserVoice.
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Manual Closeout in Canada
Please allow Canadians to have the ability to manually closeout the batch.
Our clinic provides emergency services and this can sometimes happen between the time we close our business and the automatic closeout time, making our day end with our PIMS system not match the batch for the day. We do not necessarily close at the same time each day due to appointments running long or the last minute emergencies. Can you please add this feature for Canadians? Our old merchant service allowed us to closeout whenever our end of the day is.1 voteThank you for submitting your Idea to UserVoice.
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Stock Count Feature
The stock count feature in the Online Store should be working when you set the automatic manage feature, and not just for the Clover device. Currently, the stock count feature is allowing customers to order more than the actual inventory stock that is available. This creates huge problems when customers order more inventory than what is actually available.
1 voteThank you for submitting your Idea to UserVoice.
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Multi - Day Appointments
Would love to have the ability to schedule multi day appointments
3 votes -
Adjustable Invoice Due Date
Allow the Invoice Due Date to be either a preset dropdown or a custom date. Alternatively, allow the business to set their own Due Date values in the picklist.
1 voteThank you for submitting your Idea to UserVoice.
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Stock reporting to show quantity sold and quantity remaining
Being able to view/print item report that will include total quantity sold and quantity remaining for each items.
2 votesThank you for submitting your Idea to UserVoice.
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REPORTING ON TENDER TYPES PER ITEM
Generate a item report that shows tender type on each item.
1 voteThank you for submitting your Idea to UserVoice.
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Reissued gift cards loaded in bulk issue
I have a few merchants you’re having issues with reloading Clover gift cards in bulk. They collect gift cards back once someone has used the balance on them and then they reissue them. The problem is that the system will not allow them to bulk load multiple reused gift cards at one time. We have experienced this twice today as customers at my merchant locations. It is an awful experience for both the customer and the merchant when they are trying to bulk load in the system will kick out two of the gift cards because they have been issued…
1 voteThank you for submitting your Idea to UserVoice.
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non employee’s tips show to the report and mixed to the whole total tips, but that
non employee’s tips show to the report and mixed to the whole total tips, but that Is from online DoorDash tips which is NOT for restaurant server. Please do not include it in to our r report. Because it confuses the tips total.
2 votesThank you for submitting your Idea to UserVoice.
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Option to have a Prefilled Invoice Number
When sending out an invoice it would be nice if there was a prefilled unique invoice number, but gave the option to remove the prefilled number if the merchant wants a custom number. Currently, the system allows you to put in custom invoice numbers but you can accidently duplicate numbers.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Name On Clover Dashboard
We use the Clover Go mobile app for processing payments. The app itself works great, however, when reconciling sales via the www.Clover.com > Sales Activity, it doesn't capture the customer's name in the Customer column. Can this please get corrected or implemented?
1 voteThank you for submitting your Idea to UserVoice.
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