99 results found
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Give the option to ask for location's passcode when switching locations in Clover Go app
Merchant would like to have the option to prompt the employee for their passcode at a specific location when switching businesses on the clover go app. Currently, the location can be switched without a passcode entered but merchant wants this option to be able to be toggled so the location switching process is more secure.
1 vote -
Referral Bonus
Please add the ability to offer a referal bonus to a customer that brings in a friend.
1 vote -
Being able to see how many retail items were sold in cash and credit card
Not sure if this is the case for users that export data to Quickbooks through the Clover app, but as a user that introduces deposits manually in QB it would be very helpful to click on tender type and see how many retail items were sold during a specific time period that were cash transactions and that were credit card transactions. Also the daily batches should have a breakdown of retail items sold and the surcharge amount.
2 votes -
An option to have the Sales & Tender Report sort alphabetically instead of in descending order of sales.
It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.
2 votes -
For Basic Users on website app, add fields to show as alternative to existing option
The website application assumes all businesses using this account has a brick & mortar shop, and requires an address for the receipts, however, as a consultant, I work out of my home and do not want to advertise my home address to clients. Support suggested I enter my post office address which is what I had to do.
There should be an option to add ie a po address (which is what I use with my clients and they know it is me- no confusion.)1 voteAddress is a required field on receipts by the card brands. As you mentioned you are able to change the consumer facing address to a PO Box to help keep you physical location private
Thank you
Clover Communications
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Show percentage in reporting for merchants that have to give a cut of profits to location rental.
Merchant has to pay a percentage of sales to the mall where she has her business and would like an easier way to figure how much she owes without showing on the receipt.
1 vote -
I will like the ability to view my Merchant number by clicking on Business Information
I will like the ability to view my Merchant number by clicking on Business Information
1 vote -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
I am trying to get a monthl reports from my point of sales and only give me 6 months. I need this report from 2022 and 2023
EXTEND THE RANGE OF TIME TO PRINT MONTHY REPORTS DON'T SEND ME TO DASHBORD TO GET THEM. I CAN PRINT ONLY 6 MONTHS.
I am trying to get a monthly reports from my point of sales and only give me 6 months behind . I need the report from 2022 and 2023 out of my printer and it tells you that you need to go to dashbord and get them.. They want to print out reports out of the Clover Point of sales printer NOT from the dashbord.1 vote -
Need to list item sales on reciepts for the person who sold them
Being service based , the services AND items sold should be listed with each employee for end of day report. Commission based businesses need this!
1 vote -
BULK UPDATE INVENTORY ITEM COST
While you can edit Price with the Quick Edit feature, you cannot edit Cost. Merchants need the ability to bulk edit the Cost of items, especially when they have items with variants, without needing to export their entire inventory and filtering through thousands of items to make the necessary changes before re-importing.
2 votes -
Gift card balance on payment receipt
Please allow the remaining balance on a gift card to automatically print on the payment receipt. It slows down a business when they need to go to the gift card app to see the balance
1 vote -
authorization
the authorization on the mobile ap being the same phone number as the computer/desktop platform is not acceptable because the computer that will be at the store will not be with the phone (with the card reader) that will be at a fair. and the fair will WAY too loud to hear a phone ring to be tending to the needs of the store. not to mention leaving customers to take a phone call is rude. so either the store will not be able to use the computer platform or the fair will not be able to take payments. we…
1 vote -
hourly trend sale per month report
Please provide me report for hourly trend sales per monthly basis. I get hourly net sale trend only per day. I need trends per month. Thank you and please respond.
2 votes -
Mandatory emails
Can we please stop w the mandatory emails. The customer knows we are storing their card numbers
1 voteThis is a compliance requirement and we are not able to eliminate it.
Thank you
Clover Communications.
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CLOSE OUT TIME IN DASHBOARD DOESN'T MATCH THE ACTUAL CLOSE OUT TIME IN FD POS.
I have a client that has auto settlement set at 6:16pm PST in FDPOS. The Closeout screen in the dashboard is showing 5:30pm closeout so when they run a sale after 5:30pm, the totals in the dashboard don't match his deposits. Please sync the closeout time in the dashboard "closeout" screen with the auto settlement time in FDPOS. Or allow merchant to adjust the closeout reporting time manually in the dashboard. If the Closeout screen can't be fixed, you might think about removing the Closeout screen completely since it's causing more confusion to merchants than anything else.
2 votes -
clover reporting
When adding a customized item or tax- allow the total amount to show on the reporting so that the totals match up. the transactions are not matching with the batch totals. Having a more detailed reporting system will help with itemized, detailed individualized line items showing the exact amount including taxes and additional fees
1 vote -
email collection
Previously, when the charge went through, the options given were to print, email, or text the receipt. That's changed, and now the options are "Print" and "More". In order to email or text the receipt, you have to tap the "More" button first.
Our email and texting collection has dropped to less than 1% after this change. Previously we were getting about 5%. I've tried to talk to customer support about getting this changed back, but I've been told tough luck, try leaving a post on the uservoice page.
1 vote -
Be able to view recurring amount for multiple clients
I am unable to see the value of all quarterly recurring accounts. It just shows the number of accounts. Migrating from a previous merchant account where this feature was active. Certainly would help to see the total amount that will be charged to the various accounts as opposed to just the number of accounts.
1 vote -
Permission to change Device name.
Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.
1 vote
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