216 results found
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Reel invoices system
We urgently need a proper invoicing system link with the Clover inventory app, with:
Consecutive invoice numbers (no gaps, easy to track)
Tax ID integration (to comply with accounting requirements)
Customer ID for proper tracking
Easy search and history lookup by invoice number, customer ID, or item SKU
This is a critical feature for professional use and should be implemented.
1 vote -
inventory column save
The new layout is creating major problems:
Inventory Columns Not Saving
Every time we log in or out, all the selected inventory table columns reset. There is no way to save the selection, which wastes time and is extremely frustrating. This should be a simple and essential fix that must be addressed ASAP.Search Function Not Reliable
The new search function often produces false or inconsistent results, even with a UPC code. Scanning the same UPC can bring up 10 results the first time, then 6 the next, and it can take 3–4 attempts just to get the correct one.…
1 voteThank you for submitting your Idea to UserVoice.
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Software for different vertical markets. Dental is one! if we can integrate with any number of Dental softwares, it would be a game changer
We need software integration for many vertical industries! Dental is huge! The medical market is huge! Software Integration!!!!!! On the Omaha Platform!!!!
2 votesThank you for submitting your Idea to UserVoice.
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Different Time Blocks
There should be multiple options for the time blocks for services that aren't 15, 30, or 60 minutes. such as 20 minutes. Our business can't operate and our customers are becoming very unhappy because the wait times are increasing since our stylists are used to 20 minutes. We deal with kids and they are very unpredictable so those 5 minutes make a real big deal.
1 vote -
let customers know if they have the app they don't have to fill out part of their life story to place and order.
since the new program I purchased we have not had one order through clover. customers are required to sign in with email phone number. let the know if they have the app they don't have to do all of that. that just may help. that's ridiculous/
1 voteThank you for submitting your Idea to UserVoice.
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Add or Modify Customer Fields
It would help manage the business if instead of (or in addition to) a "Business Name" field you could add and name a field. Not all customers belong to a business, however we need to collect critical information like "player name", "student name", "child's name" etc
1 voteThank you for submitting your Idea to UserVoice.
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Request to offer healthcare/dentist, etc. websites as well
Ran across a dental office cold calling a week or so ago. Mentioned I was just setting up a new Clover account at a Barber shop around the corner, along with his new booking website to draw in more business. They said they NEED a basic SEO website to expand their online presence so they can be found amongst others within the community. They are about to look for someone to build it. They’d like to see Clover offer this for healthcare and only need the basics! I told them I’d create a request on Uservoice. How likely is it…
1 voteThank you for submitting your Idea to UserVoice.
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Broaden Inventory Functionality
Allow for input of vendor information through inventory for better ability to purchase stock from vendors
6 votes -
Admins allowed to change employee pins
The new 2FA on employee pins means that admins cannot change employee pins. It asks to send a code to a number not listed. Most merchants need thier management team to change and/or edit pins. This was possible before, needs to be allowed again. We have a merchant that needs to re-assign 800 pins...
1 voteThank you for submitting your Idea to UserVoice.
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Import Customer Lists/Data
Enable ability to import existing customer lists and data. This is crucial when migrating to Clover from any other system.
5 votesThank you for submitting your Idea to UserVoice.
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Reporting
There should be a filter for reporting that allows you to choose transaction type. As of now, we can only print a report that separates the debit and credit card transactions. The end of day batch emails only contain card transactions, but there is no report that can mimic this information. My intent is to isolate the cash from the card transactions.
2 votes -
Option to email promos
Can we add a way to add the option to email promos to customers. Multiple merchants are asking about.
1 voteThank you for submitting your Idea to UserVoice.
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Appointments
When the receptionist books appointments , the receipt is checked out in her name even when employee is logged under their owncode.
Please change so it is checked out under the employee who checked out - this is how we track commission. We can’t do that if it only contains the name of the person who made the appointment - >> or , LEAVE THE APPOINTMENT on the calendar, don’t have them disappear after check out so we can match the service appointment under the employee who preformed it.
This is very important for payroll1 vote -
Memberships/Subscriptions in Services Growth Plan
Several prospect merchants and existing merchants have requested the need for a membership or subscription for the services plan. Customers could choose to sign up for a recurring monthly subscription which will allow them to book X number of services per month. An example would be a color salon, customers can book as many touch-ups as desired during the month.
3 votes -
A Promo that can be paid for
Merchant wants a redeemable raffle ticket linked to customer profiles that the customers pay for. For example, $100 ticket for all you can eat gourmet buffet on Sunday) this would need to be redeemable on the device and linked to the customer profile. Customers should be able to purchase on the clover consumer app or in store. Apparently other systems already have this option.
1 voteThank you for submitting your Idea to UserVoice.
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invoice payment notifications
Currently the invoice payment notification only comes to the email owners account. It should be able to come to an email that the owner sets as the email. We have staff that sends out the invoices but the only way they know someone has paid is if the owner tells them they got the notification in their owners email box. This should be able to be set to go wherever the owner wants it, because this is inefficient for the owner otherwise.
16 votesThank you for submitting your Idea to UserVoice.
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Commission Pay
In Salons each employee performs a different service, so tip splitting and Commission pay per service is very important to have.
This will help finalizing the transaction in one payment instead of separate transaction just to payout the tip to the correct employee whom performed the service.5 votes -
Apply manual entries to invoices.
I have elderly customers who don't know how to make payments with their phones so I do so manually. I should be able to apply the payment to their invoices. How does your website not have this feature? It seems like basic accounting should be included so I can track all my transactions and separate them by category and type.
4 votes -
Printing second payment receipt automatically
can you add an option to print a second payment receipt automatically please. We have to select manually each time to print a second one. When we are not fast enought to do it, it's been a long for nothing. Second opinions, is there any options to write the invoice # before pass the device to the customer. This way, we won't need to print a second payment receipt. ?
2 votesThank you for submitting your Idea to UserVoice.
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Enhancement Request for Cell Number & SMS Booking Reminders
Currently, the Clover booking system allows cell phone number input but does not mark it as a mandatory field, while the email address is required. However, many customers prefer to receive SMS reminders for their bookings instead of email notifications.
To improve efficiency and customer experience, we request an enhancement to the POS system that:
- Makes the cell phone number a mandatory field when entering customer details and booking schedules.
- Enables the system to send SMS reminders to customers regarding their booking schedules, ensuring better engagement and reducing no-shows.
- Essentially, we need the POS system to support direct customer communication…
4 votes
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