230 results found
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Reporting on Custom Fields
Currently there is an option on the hosted payments to add a custom field. I have added it and my clients can now add information into it when they use the payment link. What is not available is the ability to see what information the client has put into the custom field. Without the ability to see that information, the custom field is useless.
Please add the custom field to the reporting/receipt.
5 votes -
Cash Drawer Management
Allow a business to track their cash drawer such as how much they add into the drawer, how much they take out for tips/etc. and how much should be in the cash drawer at the end of the day. It will make it easier to check what the cash drawer should be instead of manually having to do it.
7 votes -
Custom Sales Report - Calendar pop-up
Regularly I pull a Sales Report with a Custom Date Range. Your website requires that I type in the full dates. It would be appreciated, speed things up, and increase my confidence if you had a calendar pop-up/drop-down in which I could select the dates. It feels archaic to have to type in the dates and a calendar pop-up option is a common feature elsewhere. Annoys me every time. The option to either, type in the dates or select from a calendar would be ideal.
3 votesThanks for raising this - we'll be addressing it soon.
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Reporting
the option to change cost of goods sold in the past, if accidently entered incorrectly in the past
2 votesThanks for your message. We reviewed it and can not offer it at this time but will consider for future development.
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modifiers / reporting
When running reports the system should be able to see how many times a modifier was selected on items. For instance we have crown royal as a item with a modifier for (chocolate, peach, black berry, regular, salted caramel, apple, vanilla). When running a report it only shows how many crowns you sold but no breakdown of which one was selected. Same goes for beer types high noon, white claws, carbliss, sun cruisers...etc. They come in so many different varieties and without having 1000 buttons on the screen for your workers to go thru we try to make it easier…
4 votes -
Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for i
Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for invoice numbers to be submitted with payment information.
3 votesThank you for submitting your Idea to UserVoice.
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Search Functionality For Items Report
Client would like the ability to search items when viewing the items report via the web dashboard, instead of the collapsed columns/ categories interface currently
2 votes -
I NEED to Import Client List (Bulk)
I need to be able to import my customers from a different merch ID all at once instead of adding clients one by one.
2 votesThank you for submitting your Idea to UserVoice.
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Appointment! Unable to Book Multiple Services at the Same Time for Friends or Family
Customers should be able to book multiple services for friends or family in a single booking flow, with SIMULTANEOUS START TIME and a COMBINED CHECKOUT.
This is a critical and very common use case for salons, spas, and beauty businesses, and should be addressed as soon as possible.
Even merchants cannot create multiple services from the calendar that start at the same time, which forces separate checkouts for each service.
1 vote -
Clover Calendar Feature Requests / Improvements
Persist Employee Selection on Calendar:
Employee selections in the Dashboard or Station Calendar should remain saved after logging out. The current 15-minute auto logoff forces repeated selections, which is inconvenient.Hide Non-Bookable Employees:
Employees who are not bookable should not appear on the calendar. Currently, all non-bookable employees reappear by default, creating unnecessary clutter.Improved Calendar View & Navigation:
The calendar should allow viewing all employees’ schedules on a single page. Users should be able to scroll to the next page while holding a booked slot to easily move or reassign appointments. Currently, if a desired service provider is on…1 voteThank you for submitting your Idea to UserVoice.
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Hour by Hour Productivity data
Would like to see the ability to show net sales, hour by hour, for the week/month/several months.
1 voteThank you for submitting your Idea to UserVoice.
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Filtration Report
To allow for a report to see not only the transaction but a more inclusive report or at least filtration of the information. The current reports are not allowing for more information or availability.
We would like to see customer, employee, items, date range, and cost on 1 report or even a filter so we can select to extract excess information.
We manage over 300 devices with 700 MIDs so this report is essential for tracking our operations.
1 voteThank you for submitting your Idea to UserVoice.
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KITCHEN PRINTER BUZZER
STAR KITCHEN PRINTERS HAVE THE OPTION TO ENABLE A BUZZER. CLOVER SHOULD IMPLEMENT THAT FEATURE TO TURN ON BUZZER FOR KITCHEN PRINTER ORDERS.
1 vote -
Ability to filter each separate category on item reporting
At the moment, if you have an item that has two categories, you can only filter by the FIRST category that was created when trying to pull Item Sales. There is no way around this. instead you would have to redo all your categories for all of your items if you want to have specific reporting for a specific category. It would be less frustrating to be able to filter WHICHEVER category we would like and not have to edit our entire catalogue and then lose all of the previous data.
2 votes -
Customer Profile/ Orders- Opened or Closed
Under the Customer profiles, it lists all the orders that was created with that customers profile. It would be nice if it would state the order is opened or Closed Out. For quickly identifying all customers orders needing to be paid. Instead of going one by one. Thank you in advance :)
1 voteThank you for submitting your Idea to UserVoice.
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Recurring payments report
I have a bunch of recurring payments that come out on the 15th of the month, as well as we take in house payments on the 15th. I need a report that tells me the balance separately that went through for the recurring payments only. It is really hard and very frustrating that there is no option to see the total amount of the recurring payments that went out that day. This needs to be changed
1 voteThank you for submitting your Idea to UserVoice.
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secondary Verification
While travelling please add an option to enable secondary verification by email. Often I do not have access to my primary telephone number as I use a data plan while travelling.
I am sure that I am not alone, I use an eSim and my WhatsApp2 votes -
Phone Number Receipt Formatting
PLEASE allow correct formatting for business phone number on customer facing receipts (per US convention, parentheses and dash (**) **-xxxx. A long, non formatted telephone number looks terrible. Thanks!
1 voteThank you for raising this issue. While we investigate you can update the format on your Clover device.
- launch the Setup App
- browse to Business Information
- select Phone
- use the key pad in enter your preferred formation, including any special characters such as parentheses and dashes
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dashboard timeout is too short
Clover is logging me out after 15 minutes on the desktop. I am repeatedly logging back in throughout the day. Can you please give us a setting that allows us to stay logged in for an hour like it was previously? I'm in the back office trying to work. I don't have a security issue with being logged in.
3 votes -
Hide Address on Invoice
We are a home based business and are able to hide our address on payment receipts but not invoices. Please update invoices to allow us to hide our address or use our PO Box
1 voteThank you for submitting your Idea to UserVoice.
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