171 results found
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Combine Visa and Mastercard Credit and Debit
Why did the sales report suddenly start separating credit and debit? Sure, offer that as an option but we need Visa and Mastercard to be ONE total for ALL Visa and ONE total for ALL Mastercard. We should not have to pull out a calculator at shift change to see if we are balanced! Our system does not differentiate credit and debit and we need our reports to match!
5 votesThank you for submitting your Idea to UserVoice.
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Add the option for the recipient of an invoice to add a tip!
I have a lot of clients in the service industry that use the Clover Invoice feature. However, one major frustration is that the recipients of these invoices cannot add a tip, and those in the service industry really rely on tips.
I see in another ticket titled "Include a "tip" section in an online invoice sent via virtual terminal/email," that somebody from Clover said "this feature is now live," but it doesn't seem to be.
Please add this option or please explain how to turn on this feature.
Thank you!
14 votesThank you for submitting your Idea to UserVoice.
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Activating 20+ gift cards at a time
The merchant would like the ability to activate more than 20 gift cards with the same amount at one time. Currently, if a customer wants to purchase 200 gift cards, the merchant can only activate 20 at a time. This limitation means the customer would need to make 10 separate purchases or the merchant would need to activate the cards one by one.
Raising the activation limit or adding a bulk activation feature would streamline this process, allowing the merchant to activate more than 20 gift cards at once, improving efficiency and customer satisfaction.
5 votes -
Appointments' details in the confirmation email sent to stylist and owner
In the appointment confirmation email currently sent to the business owner, only the appointment time and customer name show. I would be very valuable to the owner that the email also shows the stylist / employee's name the service(s) chosen by the customer, in addition to the date, time duration of the appointment and the customer's name. It would also help if that email would mention the rewards points accumulated by the customer (if applicable).
2 votesThank you for submitting your Idea to UserVoice.
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View Full report
Be able to compare category sales on the reporting app on the device
2 votesThank you for submitting your Idea to UserVoice.
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Multiple Device Selection on Reports
It would be very beneficial to our business to be able to select multiple devices on one report (sales report and item sales specifically but all would be helpful). I have devices in different areas and it would be great to see which areas were doing the most business or what items they were selling the most without printing every device and manually adding them together.
2 votesThank you for submitting your Idea to UserVoice.
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Inventory monitoring and tracking
Clover needs to offer the option to track the date merchandise is entered, COG, and vendor for reorder and reporting purposes
3 votes -
Employee Filter Setting in Appointment Calendar
Whenever an employee is looking at their calendar through the Clover Go Mobile app, and also on the Clover POS, the default view is for ALL employees. The employee can set the filter to see only their appointments. However, as soon as you leave the calendar screen, add an appointment, go to the Home Screen or any action really… it resets the filter to all employees. This has been a very frustrating issue that several merchants have expressed.
Feature Request:
Allow for the employee filter to have a saved default setting for each employee
2 votesThank you for submitting your Idea to UserVoice.
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Export
Bulk entry feature for Appointments.
Any customer coming from another booking platform with existing appointments must manually add all future appointments one by one. My customer had over 250 appointments, which resulted in nearly 10 hours of tedious error-prone data entry.
2 votesThank you for submitting your Idea to UserVoice.
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Appointments
Ability to apply a pricing modification to a service to all future appointments already booked.
Currently, if an appointment is booked in the future, the service price associated with that appointment can only be updated by editing the appointment and re-adding the same service with the updated pricing. Real case scenario: I am a merchant processing agent and I set up a hair salon using appointments. They decided to raise the pricing by 10% for all their services. I had to manually open up each appointment and add the item for 282 appointments. This took days to complete. I recommend…
2 votesThank you for submitting your Idea to UserVoice.
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canceling appointments
Please give the option for customer to cancel or reschedule their appointments. When they have booked online
2 votesThank you for submitting your Idea to UserVoice.
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appointment notification
You need to be able to delete appointments if entered incorrectly. You also need to be able to remove canceled appointments so you can rebook.
1 voteThank you for submitting your Idea to UserVoice.
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Alphabetize locations on new Menu
Please, Please, Alphabetize the locations listing on the new Menu. The old Menu had all merchant locations organized alphabetically. The new Menu forces you to review the whole locations list to locate the one you need to switch to. Very inefficient and annoying, when you have a long list of locations. Please
1 voteThank you for submitting your Idea to UserVoice.
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Bigger Font on Daily Reports
Please need option on Daily terminal reports for larger Font. New Regular & Condensed Reports on the terminal are great, but Older and visually impaired users have a hard time reading such a small font, as well as older P500's have a hard time printing clearly at that font.Somewhere between current font & font used for "Closeout" would be perfect, with bolding on the section titles.
1 voteThank you for submitting your Idea to UserVoice.
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Add devices to Sales Overview
I have a seasonal merchant that rents 80+ Clover devices for their annual event. They need a report that lists credit/debit sales by device so that they can separate sales by revenue centers. The Cash Log report shows the device name.
1 vote -
Employee Reporting
Client would like to be able to decipher order types via the dining application for reporting purposes. Business Type: Hibachi, instead of the order receipt showing "dine-in", the client would like it to read Hibachi 1 or Hibachi 2, in order to determine which server waited on the table to determine sales and tips, the idea for is for the information to show within the employees reports.
1 voteThank you for submitting your Idea to UserVoice.
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Phone Sync
Client would like the be able to sync phone system with Clover device. The idea is for existing customer who call in, the name and previous order(s) information populates, this would help stream line the experience/service.
1 voteThank you for submitting your Idea to UserVoice.
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online menu
Please bring back the old online menu interface where we can easily turn on and turn off menu items for online ordering without having to delete them. Clover used to have that interface but it was removed several days ago by Clover.
1 voteThank you for submitting your Idea to UserVoice.
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invoice payment notifications
Currently the invoice payment notification only comes to the email owners account. It should be able to come to an email that the owner sets as the email. We have staff that sends out the invoices but the only way they know someone has paid is if the owner tells them they got the notification in their owners email box. This should be able to be set to go wherever the owner wants it, because this is inefficient for the owner otherwise.
13 votesThank you for submitting your Idea to UserVoice.
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Broaden Inventory Functionality
Allow for input of vendor information through inventory for better ability to purchase stock from vendors
4 votes
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