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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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219 results found

  1. Allow a business to track their cash drawer such as how much they add into the drawer, how much they take out for tips/etc. and how much should be in the cash drawer at the end of the day. It will make it easier to check what the cash drawer should be instead of manually having to do it.

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  2. I need to be able to import my customers from a different merch ID all at once instead of adding clients one by one.

    2 votes

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  3. While travelling please add an option to enable secondary verification by email. Often I do not have access to my primary telephone number as I use a data plan while travelling.
    I am sure that I am not alone, I use an eSim and my WhatsApp

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Clover is logging me out after 15 minutes on the desktop. I am repeatedly logging back in throughout the day. Can you please give us a setting that allows us to stay logged in for an hour like it was previously? I'm in the back office trying to work. I don't have a security issue with being logged in.

    3 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  5. Regularly I pull a Sales Report with a Custom Date Range. Your website requires that I type in the full dates. It would be appreciated, speed things up, and increase my confidence if you had a calendar pop-up/drop-down in which I could select the dates. It feels archaic to have to type in the dates and a calendar pop-up option is a common feature elsewhere. Annoys me every time. The option to either, type in the dates or select from a calendar would be ideal.

    2 votes

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  6. When running reports the system should be able to see how many times a modifier was selected on items. For instance we have crown royal as a item with a modifier for (chocolate, peach, black berry, regular, salted caramel, apple, vanilla). When running a report it only shows how many crowns you sold but no breakdown of which one was selected. Same goes for beer types high noon, white claws, carbliss, sun cruisers...etc. They come in so many different varieties and without having 1000 buttons on the screen for your workers to go thru we try to make it easier…

    3 votes

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  7. attach form to services directly so they know what waiver to select

    2 votes

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  8. Clover needs to offer the option to track the date merchandise is entered, COG, and vendor for reorder and reporting purposes

    9 votes

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  9. Can you bring back the old service plan that cost $50 and give back some features that are important for most businesses? This $30 plan is junk. But I also do not need the $85 plan as I don't sell online. I just want back seeing my costs so I can know my profits and cost for inventory at the end of the year, being able to combine Open orders, being able to Exchange items on a Paid order and being able to sell something by the pound. I can't be the only one who would happily pay what I…

    4 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  10. When scanning a QR code, the payment screen states "your order" this is confusing and generally only applicable in restaurants. It would be helpful if this title could be edited particularly for non profits and churches that tend to use QR often.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Ever since there was an update I have to log back in if my dashboard is idle for 15 minutes. This is a real pain. I used to login in the morning and it would leave me logged in. Please change the logout time back to how it used to be

    1 vote

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    Not at this time  ·  0 comments  ·  Website  ·  Admin →
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  12. It should allow you to Store Card on File on the Device for businesses like gyms.
    At gyms Cards are kept on file, reason being not all customers take their wallets to the gym and want to purchase water, shakes, etc. It's convenient to have card on file feature on the device level.

    1 vote

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  13. I have a large client with more than 1,000 Clover MIDs who is interested in developing support for AFTs (Account Funding Transactions) for a semi-integration. According to the DevRel team this is not currently on the roadmap for Clover. Please consider this for future development.

    2 votes

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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  14. Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  15. Hello-

    I'd like to request an option to rearrange payment tender options. Specifically, custom tender button options that are added. (in the Others option.)

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  16. In the appointment confirmation email currently sent to the business owner, only the appointment time and customer name show. I would be very valuable to the owner that the email also shows the stylist / employee's name the service(s) chosen by the customer, in addition to the date, time duration of the appointment and the customer's name. It would also help if that email would mention the rewards points accumulated by the customer (if applicable).

    5 votes

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  17. Require employee declare cash tips on Shifts by Clover app before they are able to clock out

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  18. the option to change cost of goods sold in the past, if accidently entered incorrectly in the past

    1 vote

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  19. On the Hosted Checkout Invoice, can the words Your Order be replaced with the name of the specific Payment Link.

    Example: Your Order = Membership or Food Pantry, etc. (dependent on payment link used)

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  20. Just like Google Play store or Apple Store allow us to be able to see apps that we previously had installed or date of installation.

    1 vote

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    0 comments  ·  Website  ·  Admin →
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