99 results found
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Restore ability to add more than 24 characters to DBA
We're an ISO and I just noticed that the DBA character limit has been reduced to 24 characters. Most DBAs now have to be abbreviated. Our merchants have been calling to complain and there's literally nothing we can do. We can't understand why this change was made even though we fully understand that FDPOS has a character limit. Clover dashboards didn't used to have this limitation and there doesn't seem to be any discernable or logical reason to reduce the character limit
5 votesHi Tony - What platform you are looking for this change.
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Ability to see ACH details under the customer profile
Merchants would like to be able to see the ACH details under the customer profile as well as be able to filter or search for customers that have an ACH on file v a credit card on file.
2 votes -
Jira test
Test jira integration
1 vote -
more characters in business address line
When putting in the business address, Address Line 1 should allow more characters or add an Address Line 2. I find it frustrating that this is even an issue.
1 vote -
Ability to update an item from in the category to in stock
Merchant would like to be able to open an item category and update the items via the "In Stock" toggle within the category rather than having to use the item list to toggle the item in stock.
1 vote -
Auto print of batch report
Merchant request a setting in reporting that allows the report to print automatically upon closeout.
1 vote -
Nonprofit SaaS Plan
We would love to see a SaaS plan for nonprofits in the future. I am at a CFI Agent Bank, and we have several nonprofits that would greatly benefit.
Some ideas to include in the bundle are built in "Pay my processing fees" option, year-end donor records, and ability to send donation notices for special events.
1 vote -
Enhancement to Create Website process
Enhancement to "Create a branded website" tab/process.
Services Growth Tier has ability to take payment/deposit online. First time merchant (who is used to card present instore) may not be familiar aware of option to take payment online as part of appointment process. That option for setup is under the primary view settings -> Services and Appointments section for Appointment Booking. I think there would be a benefit to have reference and link to the Appointment Booking section from the Create Branded Website page. I think having reference to Fraud Filters/Fraud Setup there would be beneficial as well.1 vote -
new idea
engagement idea
1 vote -
website idea
here's a website idea
1 vote -
Appointment idea
this is an idea for appointments
1 vote -
Fixing Scanning Issues
Since the update, whenever we scan a single item on our dashboard, it jumps around to a bunch of different items in inventory and brings up a random list of them, and we have to look through to find the one that we scanned. We've spent hours on the phone, updated everything we can hardware and software wise, and even bought a new scanner. This only started after the update, it is definitely a Clover malfunction.
1 vote -
Links to developer area
Why is there no direct link to the developer page within the main dashboard of your account. It makes absolutely no sense to have to make yet another login to get into the developers area. This way anything you develop is linked back to your account.
2 votes -
Add Customer
It would be nice if when adding a customer onto a new order that the option would be available to send the add customer page to the customer station for them to fill-out instead of the associate being the one to ask them their information and fill it out. Possible a pop-up asking associate to send page to customer or not.
2 votes -
Reconciliation
Just moved business to clover max and have 14 terminals all linked. There's no option to manually settle machines. You need to wait until they auto settle everyday.. silly.
There's two auto settle reporting options:
- Group all employee sales together under Quick Access and nobody can find what their individual sales were.
- Have everyone log in but all 15 machines print 5ft long settlements every settlement including all employee sales on every settlement, 15 times across all machines.
This is the silliest and worst feature I can imagine, and I've never seen this problem with another company. Possibly annoying enough…
2 votes -
Sales amount / Closeout report
The Sales amount on the Closeout report does not represent the sales but is the total of transactions processed through the card processor. Please change to Sales amount.
1 vote -
Clover Compact and SaaS Plan Selection
Sample Real Life Case: Merchant only has the Clover Go app on mobile to process payments. Merchant is currently using inventory through the Clover Go app on mobile. Merchant purchases a Clover Compact, which is provisioned to the Clover account. All but the Payments SaaS plan are removed leaving the merchant unable to use the inventory features. Please fix!
1 vote -
Restore lost functionality to inventory screens
Restore lost functionality to inventory screens.
The columns in categories does not hold changes made top which columns are displayed, even if you click "save"
Next time your in the screen they have reverted back to default.
Why even have a "In Stock" column when what you need is "stock Count"
I waist too much time changing these back to what I need, every time go go into the category inventory screens.
The columns used to stay put until the most resent update when a lot functionality went away, including being able to scan a UPC or enter an items…1 vote -
Multiple closeout reports per day
Multiple shifts per day:
We have 2 services ( brunch and dinner) per day with 2 different teams, therefore we need a closeout report ( sales and tips) per shift - not per day
We also need different menus per shift.
1 vote -
customer id
Include Customer ID in the Order, Order Line Items, and Transactions reports
1 vote
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