261 results found
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Option to Remove quantity feature on the published website page
Description: Option to Remove quantity feature on the published website page.
Currently, when customer access the merchant's online ordering website. Click on an item. Select Breakfast, and then clicked 2 Eggs Breakfast w/ Meat. A popup box associated with 2 Egg Breakfast w/ Meat. Select, for example, Wheat. The Customer gets the option to add & subtract the item quantity.
This merchant advised Wheat bread is added to the meal, not an individual purchased item. So they want an option to hide/remove the quantity feature for all menu items.
1 voteThank you for submitting your Idea to UserVoice.
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See All Devices at Once on Dashboad Reports
I have several devices and need to see their proceeds every day individually. As is I have to drill into every device individually which is very cumbersome vs having them all listed out on one page.
2 votes -
Remove the order printer completely
As of now the order printer when removed from the printer settings keeps coming back everytime the DUO reboots or the next day after the device goes to sleep.
Can we find a way to have the order printer removed completely and no having come back.
Thanks.1 voteThank you for submitting your Idea to UserVoice.
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Be able to make and item available for service and sales at the same time
Be able to make and item available for service and sales at the same time
1 vote -
Employee Filter Setting in Appointment Calendar
Whenever an employee is looking at their calendar through the Clover Go Mobile app, and also on the Clover POS, the default view is for ALL employees. The employee can set the filter to see only their appointments. However, as soon as you leave the calendar screen, add an appointment, go to the Home Screen or any action really… it resets the filter to all employees. This has been a very frustrating issue that several merchants have expressed.
Feature Request:
Allow for the employee filter to have a saved default setting for each employee
5 votes -
Appointments
Ability to apply a pricing modification to a service to all future appointments already booked.
Currently, if an appointment is booked in the future, the service price associated with that appointment can only be updated by editing the appointment and re-adding the same service with the updated pricing. Real case scenario: I am a merchant processing agent and I set up a hair salon using appointments. They decided to raise the pricing by 10% for all their services. I had to manually open up each appointment and add the item for 282 appointments. This took days to complete. I recommend…
5 votes -
Activating 20+ gift cards at a time
The merchant would like the ability to activate more than 20 gift cards with the same amount at one time. Currently, if a customer wants to purchase 200 gift cards, the merchant can only activate 20 at a time. This limitation means the customer would need to make 10 separate purchases or the merchant would need to activate the cards one by one.
Raising the activation limit or adding a bulk activation feature would streamline this process, allowing the merchant to activate more than 20 gift cards at once, improving efficiency and customer satisfaction.
6 votes -
1 vote
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Update 2 Step Authentication
2-Factor Authentication
Businesses need the option to bypass 2-factor authentication. We do NOT want our Clover accounts tied to any one individual at the business, as employment is bound to change somewhat over the years. We are already using shared, business email account for this service. But having one individual's cell phone number hold the keys to authentication is ineffective at best, and opens the door for financial issues in the worst-case scenario. Clover should create an option for 2-factor authentication through email, or business phone call.
1 vote -
option to send receipt as text on Virtual Terminal
When processing a payment on the virtual terminal it should have an option that is built in to the initial transaction to send the receipt as a text or via the email
1 voteThank you for submitting your Idea to UserVoice.
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click to call me option
The call to edit feature should give the option to route us to the correct department for the feature on the dashboard that needs to edited.
1 voteThank you for submitting your Idea to UserVoice.
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Add devices to Sales Overview
I have a seasonal merchant that rents 80+ Clover devices for their annual event. They need a report that lists credit/debit sales by device so that they can separate sales by revenue centers. The Cash Log report shows the device name.
3 votes -
Recurring Appointments
Enable ability to allow for recurring appointment scheduling
8 votes -
Staff Rotation
allow the selectable provider of a service to rotate when a client has no preference on provider when they book an appointment.
1 vote -
appointments going to specific rooms AND provider
have appointments to be able to be bookable in certain rooms.
Massage Room 1
Massage Room 2and then the ability to book by provider.
then message provider the details
1 vote -
Manager approval on High dollar transactions
We have Clover Flex's setup for a local Credit Union with many branch offices that offer the Cash Advance service to customers that want to take out a cash advance on their credit card. They would like to restrict their employees from attempting cash advances over $5k without manager approval. Would like to have the Clover device set up so it will prompt for manager override on transactions over $5k. The $5k could be a customizable field like you have for Offline Transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Database Functionality
On Clover Merchant Portal:
- button to import .csv file to batch overwrite customer data
- button to intelligently merge duplicate customer entries
- button to delete customer entries that match batch criteria (e.g. "MANUALLY ENTERED")
- button to automatically batch rewrite customer name fields with correct capitalization instead of all caps
- intelligent backup system for customer database (at very least, revert to previous version upon .csv import - while keeping entries from new customers generated externally in the meantime)some context: we've had clover system for years now, and it's served us well. This past year, we've begun…
1 voteThank you for submitting your Idea to UserVoice.
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appointment
Employees need to be able to accept their own appointments and manage appointments just as the owner. As a Salon each stylist is in charge of their own schedule to so being able to accept these apts on their own is important. They also need to all be able to access the schedule from their phones.
3 votes -
invoice
I have a lot of merchants that would love the ability to customize invoices from the dashboard. not only with items and/or services but with disclaimers and notes. It would be good to have a better invoicing system that is as good as or better then our competitors(stripe....etc)
3 votesThank you for submitting your Idea to UserVoice.
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Have French Language Option in Payment Links
There should be the option of having payment links that display in French. This is a legal requirement in Quebec of any commercial page having French, otherwise it is illegal in this province.
1 vote
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