248 results found
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modification
When doing modification changes to dishes at my restaurant, the modification isn't printed out. This needs to be resolved as it's getting increasingly easier to get orders wrong because of this.
1 voteThank you for submitting your Idea to UserVoice.
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Remove Processing Transaction from Permissions
Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.
2 votesThank you for submitting your Idea to UserVoice.
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Reporting
the option to change cost of goods sold in the past, if accidently entered incorrectly in the past
2 votesThanks for your message. We reviewed it and can not offer it at this time but will consider for future development.
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Restore ability to add more than 24 characters to DBA
Why is commenting on this idea closed. This is rather important to the merchants who request the feature. What if some power decided to limit the letters such that the POS will now be limited to Clove Merchants want to and deserve to use the DBA name of their choice.
Please -- is this such a difficult request?1 voteThank you for submitting your Idea to UserVoice.
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modifiers / reporting
When running reports the system should be able to see how many times a modifier was selected on items. For instance we have crown royal as a item with a modifier for (chocolate, peach, black berry, regular, salted caramel, apple, vanilla). When running a report it only shows how many crowns you sold but no breakdown of which one was selected. Same goes for beer types high noon, white claws, carbliss, sun cruisers...etc. They come in so many different varieties and without having 1000 buttons on the screen for your workers to go thru we try to make it easier…
4 votes -
Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for i
Invoice Number/Customizable Fields for Hosted Payment Page and Invoice payment – This would allow merchants to create a required field for invoice numbers to be submitted with payment information.
3 votesThank you for submitting your Idea to UserVoice.
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No Customer Name? for online appointment made by the customer
When appointments are booked online, customer names do not appear on calendar tiles or even in the appointment details, making it difficult for staff to identify appointments quickly. Customer names must always be displayed by default, this should not be optional or a recommendation.
1 vote -
for the "add customer" feature in the register it would be nice if we merchants got the option to add the customer's address for delivery pu
for the "add customer" feature in the register it would be nice if we merchants got the option to add the customer's address for delivery purposes. some merchants don't use doordash or uber eats due to cost.
1 voteThank you for submitting your Idea to UserVoice.
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Prompt Rename/Note
Hello-
I have multiple Merchants requesting this feature. Every single order needs a customer name and they are wanting the "Add Note" option to be a forced prompt. We are trying to avoid extra clicks on the screen. Right now having to Click the 3 dots ("...), then selecting Add Note adds small incremental delays to orders.
Please let me know when/if this can be implemented, I'd be happy to elaborate further.
2 votesThank you for submitting your Idea to UserVoice.
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I NEED to Import Client List (Bulk)
I need to be able to import my customers from a different merch ID all at once instead of adding clients one by one.
2 votesThank you for submitting your Idea to UserVoice.
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Inventory
We should be able to set the item setting for each item and not just a general setting for the company.
We create items for product sales that we track in stock for inventory, but we also create services that we do not track in stock for inventory, so on all our services we are showing negative in stock count. we would like to turn stock tracking off for all service items but were advised by our chat with clover that this could not be done.
It would be beneficial to have the option to set stock tracking in a…
1 voteThank you for submitting your Idea to UserVoice.
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item settings should be by item rather than by account. We use our items on clover to track inventory for Products but not services.
The item settings should be allowed by item entered and not just for the company overall. We add items on clover for products which we want to track stock count but we also have many services that are required for our POS but we do not track stock count. We would like to turn off the 'In stock" and still be able to see it on POS and Online. I was on your Chat and was told that this could not be done.
1 voteThank you for submitting your Idea to UserVoice.
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Appointment! Unable to Book Multiple Services at the Same Time for Friends or Family
Customers should be able to book multiple services for friends or family in a single booking flow, with SIMULTANEOUS START TIME and a COMBINED CHECKOUT.
This is a critical and very common use case for salons, spas, and beauty businesses, and should be addressed as soon as possible.
Even merchants cannot create multiple services from the calendar that start at the same time, which forces separate checkouts for each service.
1 vote -
Clover Calendar Feature Requests / Improvements
Persist Employee Selection on Calendar:
Employee selections in the Dashboard or Station Calendar should remain saved after logging out. The current 15-minute auto logoff forces repeated selections, which is inconvenient.Hide Non-Bookable Employees:
Employees who are not bookable should not appear on the calendar. Currently, all non-bookable employees reappear by default, creating unnecessary clutter.Improved Calendar View & Navigation:
The calendar should allow viewing all employees’ schedules on a single page. Users should be able to scroll to the next page while holding a booked slot to easily move or reassign appointments. Currently, if a desired service provider is on…1 vote -
Hour by Hour Productivity data
Would like to see the ability to show net sales, hour by hour, for the week/month/several months.
1 vote -
Appointments' details in the confirmation email sent to stylist and owner
In the appointment confirmation email currently sent to the business owner, only the appointment time and customer name show. I would be very valuable to the owner that the email also shows the stylist / employee's name the service(s) chosen by the customer, in addition to the date, time duration of the appointment and the customer's name. It would also help if that email would mention the rewards points accumulated by the customer (if applicable).
7 votes -
Filtration Report
To allow for a report to see not only the transaction but a more inclusive report or at least filtration of the information. The current reports are not allowing for more information or availability.
We would like to see customer, employee, items, date range, and cost on 1 report or even a filter so we can select to extract excess information.
We manage over 300 devices with 700 MIDs so this report is essential for tracking our operations.
1 voteThank you for submitting your Idea to UserVoice.
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KITCHEN PRINTER BUZZER
STAR KITCHEN PRINTERS HAVE THE OPTION TO ENABLE A BUZZER. CLOVER SHOULD IMPLEMENT THAT FEATURE TO TURN ON BUZZER FOR KITCHEN PRINTER ORDERS.
1 vote -
Customer Profile/ Orders- Opened or Closed
Under the Customer profiles, it lists all the orders that was created with that customers profile. It would be nice if it would state the order is opened or Closed Out. For quickly identifying all customers orders needing to be paid. Instead of going one by one. Thank you in advance :)
1 voteThank you for submitting your Idea to UserVoice.
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Recurring payments report
I have a bunch of recurring payments that come out on the 15th of the month, as well as we take in house payments on the 15th. I need a report that tells me the balance separately that went through for the recurring payments only. It is really hard and very frustrating that there is no option to see the total amount of the recurring payments that went out that day. This needs to be changed
1 voteThank you for submitting your Idea to UserVoice.
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