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← Clover UserVoice

Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

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Merchants on the Services Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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141 results found

  1. We are seeking a fully customized receipt solution

    Reasons for Customization:
    Brand Consistency: We aim to maintain brand consistency across all customer touchpoints. A fully customized receipt helps us reinforce our brand identity by incorporating our logo, color scheme, and overall design aesthetic.

    Clear Communication: By customizing the receipts, we can ensure that the information presented is clear and relevant to our customers. This includes tailoring the language, format, and layout to better suit our communication style.

    Improved Customer Experience: Customized receipts can include specific messages, promotions, or important information that is directly relevant to our customers. This enhances their overall experience and engagement with our brand.

    Privacy…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  2. william_wyatt@na.honda.com

    Please allow our monthly billing statements to be viewed by employees with "manager" role--not only owners and admins.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  3. App - Discount Send Invoice

    On the clover app, my patients get a discount every time they get a certain product, however, I cannot send an invoice from the app when a discount has been applied. This should possible.
    Then online, I cannot send an itemized invoice to patients, only a single total, this too should also be able to happen.

    Thank you in advance

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  4. Give the option to ask for location's passcode when switching locations in Clover Go app

    Merchant would like to have the option to prompt the employee for their passcode at a specific location when switching businesses on the clover go app. Currently, the location can be switched without a passcode entered but merchant wants this option to be able to be toggled so the location switching process is more secure.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Referral Bonus

    Please add the ability to offer a referal bonus to a customer that brings in a friend.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  6. Date range for inventory added

    Merchant requesting an option to pull a report to see when certain inventory is added

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  7. need to see declined payment attempts with decline reason to report to customer

    need to see declined payment attempts with the decline reason to report to customer so they can correct and try again

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  8. Being able to see how many retail items were sold in cash and credit card

    Not sure if this is the case for users that export data to Quickbooks through the Clover app, but as a user that introduces deposits manually in QB it would be very helpful to click on tender type and see how many retail items were sold during a specific time period that were cash transactions and that were credit card transactions. Also the daily batches should have a breakdown of retail items sold and the surcharge amount.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  9. Mandatory emails

    Can we please stop w the mandatory emails. The customer knows we are storing their card numbers

    2 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  10. An option to have the Sales & Tender Report sort alphabetically instead of in descending order of sales.

    It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  11. For Basic Users on website app, add fields to show as alternative to existing option

    The website application assumes all businesses using this account has a brick & mortar shop, and requires an address for the receipts, however, as a consultant, I work out of my home and do not want to advertise my home address to clients. Support suggested I enter my post office address which is what I had to do.
    There should be an option to add ie a po address (which is what I use with my clients and they know it is me- no confusion.)

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?

  12. Show percentage in reporting for merchants that have to give a cut of profits to location rental.

    Merchant has to pay a percentage of sales to the mall where she has her business and would like an easier way to figure how much she owes without showing on the receipt.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  13. hourly trend sale per month report

    Please provide me report for hourly trend sales per monthly basis. I get hourly net sale trend only per day. I need trends per month. Thank you and please respond.

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  14. multiple employees rendering services on 1 client to check out just 1 payemnt

    example: (employees get paid by commissions) Employee 1 is a massage therapist and Employee 2 is a facialist. both employees render 2 different services but it's 1 client. when client goes to pay ,the client to be charge 1 time and not have 2 separate transactions. so both employee get paid,under 1 traction

    3 votes
    0 comments  ·  Appointments  ·  Admin →
    How important is this to you?

  15. I will like the ability to view my Merchant number by clicking on Business Information

    I will like the ability to view my Merchant number by clicking on Business Information

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Can you build in a system to alert when inventory reaches our par. Other POS systems have this feature. How long will it take you to set up?

    Can you build in a system to alert when inventory reaches our par. Other POS systems have this feature. How long will it take you to set up?

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  17. Make current top of list in cellular data app

    The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.

    Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. I am trying to get a monthl reports from my point of sales and only give me 6 months. I need this report from 2022 and 2023

    EXTEND THE RANGE OF TIME TO PRINT MONTHY REPORTS DON'T SEND ME TO DASHBORD TO GET THEM. I CAN PRINT ONLY 6 MONTHS.
    I am trying to get a monthly reports from my point of sales and only give me 6 months behind . I need the report from 2022 and 2023 out of my printer and it tells you that you need to go to dashbord and get them.. They want to print out reports out of the Clover Point of sales printer NOT from the dashbord.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  19. Permission to change Device name.

    Allow resellers or admin users to make changes to the device name that shows up on the reporting. Currently only the owner is able to make this change.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  20. Need to list item sales on reciepts for the person who sold them

    Being service based , the services AND items sold should be listed with each employee for end of day report. Commission based businesses need this!

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
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