261 results found
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Disable 2-Factor Authentication
Fix your 2-Factor Authentication, I do not want it turned on and I will turn it off and as soon as I turn it off and logoff, when I login again, it is back on again, turning itself back on again, then I have to wait for the code to come up to type it and it doesn't pop up right away. If I wanted it on, I would turn it on. I DO NOT WANT IT ON. I WANT IT "OFF"!!! IT WASTES MY TIME. FIX IT PLEASE!!!!
11 votes -
Allow Recurring Invoicing
Need the ability to create a Recurring Invoice that automatically emails a recipient with a Payment Link that allows them to enter their payment themselves.
4 votesThank you for submitting your Idea to UserVoice.
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Sales tax
My issue is when we pay sales tax we have to report our taxable items sold and also our non-taxable items sold. Your current reporting shows both of these line items, but it does not go any further. I need to be able to select the non taxable items and see how the clover got to the number it did so I can then be able to report it to the government. There is currently no way to see the items that clover added together to get the non-taxable amount.
I would really like to see the sales tax reports…4 votes -
Language Toggle
Currently Clover notifications sent to cardholders are sent in either English or French based on what language the merchant is set up for, could we add a language toggle to notifications and web portal links (invoices) so merchants can be notified in their preferred language.
1 voteThank you for submitting your Idea to UserVoice.
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Two Factor Authentication - Options
Include alternative options for 2FA, like email when logging into the dashboard for the first time. International clients aren't able to receive SMS Text as international/country codes aren't listed on the drop down. Specifically need to add Palau 011680 as a option.
8 votesThank you for submitting your Idea to UserVoice.
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Allow business to view invoice notes after billing client
Since the dashboard update this week, I can no longer view my "notes" on my invoice. This is directly impacting our work flow.
9 votesThank you for submitting your Idea to UserVoice.
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Reorganize reports based on updated categories
Trying to update my reporting based on a reorganization of my categories. Please make the change that past reports can be updated on new categories
3 votes -
Bulk or Mass Inventory Deletion
I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore
1 vote -
Satisfactory Rating after Customer Makes a Purchase
We would like to take a survey or have the customer input a satisfactory rating 1-5 stars after a purchase is made. Hoping if we can link customer transactions to satisfactory rating we may have a better chance at fighting chargebacks for the merchant.
1 voteThank you for submitting your Idea to UserVoice.
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Partial payments & tips
When the merchant sends a invoice the customer should have the option to leave a tip and make a partial payment this way the merchant does not have to waste time sending out another invoice.
6 votesThank you for submitting your Idea to UserVoice.
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Add Item Selection and Notes Feature to Invoice Dashboard
We need the ability to select and add specific items from our inventory directly on the Clover invoice dashboard. This is a simple but essential feature that’s currently missing. It would be extremely helpful to choose which items to include in an invoice, and also have the option to add custom notes. This functionality is critical for businesses that need flexibility when creating detailed invoices.
Please consider adding this feature to improve invoice customization and efficiency. Thank you!
2 votesThank you for submitting your Idea to UserVoice.
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Compact to Compact tethering
The transaction Process take too long. there is a 13 step process to complete a transaction.
process to run an EBT Transaction or PIN Debit:
Click New Sale on the main unit.
Enter the transaction amount on the main unit.
Press Enter on the main unit.
Select Card Payment on the main unit.
Transaction begins—waiting time (~6 seconds).
Tap Enter on the Pinpad.
Processing on the Pinpad.
Continued processing.
Enter PIN.
Press Enter to confirm.
Remove the card.
Final processing.
Select EBT Benefit (if applicable).
Press Enter1 voteThank you for submitting your Idea to UserVoice.
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More Detailed Reports (Customer. Item Name, Card Info)
Client inquired about more detailed reports. in terms of reports including customer's name, last 4 digits of card used for purchase, and items purchased for tracking purposes
2 votesWill be implemented but currently not on roadmap.
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Category Toggle
Looking to be able to hide categories on the register layout. In the categories column it would be nice to have the option to be able to turn on and off categories on the managers back office like you can do with the items. In some instances the way we run our retail shop it would be more efficient for my employees not to have some of the categories appear on the register orders page in certain parts of our year.
8 votes -
Multiple Phone Numbers added to two factor authorization
I have multiple users on my clover account - and the two factor code to authorize them to go on our account - only comes to my phone. Can you consider adding additional phone numbers to my profile so we all would get the code to our phones? If I'm out of the country or asleep or unreachable - this is not working for us. I would love to add all my colleagues to the account profile to avoid this. I look forward to hearing from you. Thank you
3 votesThank you for submitting your Idea to UserVoice.
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merge customer profile
Merge customer profiles if multiple are accidentally created in order to maintain customer records and history and loyalty tracking.
12 votesThank you for submitting your Idea to UserVoice.
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Revenue Class by tender type report and auto reporting
A report that breaks down the revenue classes by tender type. Also an option to automatically have clover to email reports to desired staff daily.
2 votes -
Dashboard Access at ISO/Sales Office Level
I work as an ISO and constantly get asked to help merchants with simple items but cant do it without access to their dashboard. Some of them don't have the password or have never logged in before. A bunch of them don't even use email on a regular basis so asking them to login and complete dual factor authentication is challenging. If every sales office had access to their own merchants dashboards we could support the merchant better and faster.
2 votesThank you for submitting your Idea to UserVoice.
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Restore ability to add more than 24 characters to DBA
We're an ISO and I just noticed that the DBA character limit has been reduced to 24 characters. Most DBAs now have to be abbreviated. Our merchants have been calling to complain and there's literally nothing we can do. We can't understand why this change was made even though we fully understand that FDPOS has a character limit. Clover dashboards didn't used to have this limitation and there doesn't seem to be any discernable or logical reason to reduce the character limit
11 votesThank you for submitting your Idea to UserVoice.
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Allow more then one reminder to the client to pay their invoice.
Today you can only send one reminder to the client to pay their invoice. Most other providers allow you to send as many as needed to encourage payment.
Today you have to cancel an invoice after sending one reminder and create a new one. This is a waste of time.
22 votesThank you for submitting your Idea to UserVoice.
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