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Services

Welcome to the Clover Services Forum. You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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303 results found

  1. We need software integration for many vertical industries! Dental is huge! The medical market is huge! Software Integration!!!!!! On the Omaha Platform!!!!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. There should be multiple options for the time blocks for services that aren't 15, 30, or 60 minutes. such as 20 minutes. Our business can't operate and our customers are becoming very unhappy because the wait times are increasing since our stylists are used to 20 minutes. We deal with kids and they are very unpredictable so those 5 minutes make a real big deal.

    1 vote

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  3. since the new program I purchased we have not had one order through clover. customers are required to sign in with email phone number. let the know if they have the app they don't have to do all of that. that just may help. that's ridiculous/

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. It would help manage the business if instead of (or in addition to) a "Business Name" field you could add and name a field. Not all customers belong to a business, however we need to collect critical information like "player name", "student name", "child's name" etc

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Ran across a dental office cold calling a week or so ago. Mentioned I was just setting up a new Clover account at a Barber shop around the corner, along with his new booking website to draw in more business. They said they NEED a basic SEO website to expand their online presence so they can be found amongst others within the community. They are about to look for someone to build it. They’d like to see Clover offer this for healthcare and only need the basics! I told them I’d create a request on Uservoice. How likely is it…

    1 vote

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    Not at this time  ·  0 comments  ·  Website  ·  Admin →
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  6. Allow for input of vendor information through inventory for better ability to purchase stock from vendors

    6 votes

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  7. there should be an option to keep inventory on modifiers. modifiers should have stock count like items do.

    6 votes

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  8. The new 2FA on employee pins means that admins cannot change employee pins. It asks to send a code to a number not listed. Most merchants need thier management team to change and/or edit pins. This was possible before, needs to be allowed again. We have a merchant that needs to re-assign 800 pins...

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. I have elderly customers who don't know how to make payments with their phones so I do so manually. I should be able to apply the payment to their invoices. How does your website not have this feature? It seems like basic accounting should be included so I can track all my transactions and separate them by category and type.

    5 votes

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    Under Review  ·  0 comments  ·  Invoice  ·  Admin →
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  10. Currently, the Clover booking system allows cell phone number input but does not mark it as a mandatory field, while the email address is required. However, many customers prefer to receive SMS reminders for their bookings instead of email notifications.

    To improve efficiency and customer experience, we request an enhancement to the POS system that:

    • Makes the cell phone number a mandatory field when entering customer details and booking schedules.
    • Enables the system to send SMS reminders to customers regarding their booking schedules, ensuring better engagement and reducing no-shows.
    • Essentially, we need the POS system to support direct customer communication…
    5 votes

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    Deferred  ·  0 comments  ·  Appointments  ·  Admin →
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  11. Need to be able to PRINT the following: any payouts or safe drops (any cash out or removal), opening/start amount (any added cash in).. I currently see those transactions in the cash log but I need a hard copy of those occurrences.. I was able to print a a report custom to a specific time period all prior years but as recently June 1st 2025, this feature has been removed. This is critical for employee accountability and for my quarterly taxes & income taxes for this business.. If not corrected I will have to look for another POS system... Please…

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  12. Can we add a way to add the option to email promos to customers. Multiple merchants are asking about.

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. "We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was processed."

    2 votes

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  14. The dashboard update this morning terrible. Reconciling all store locations is now very time consuming. Instead of switching from one location to another I now have to acknowledge and save each change from store to store. Then wait while it uploads (very slowly). Not to mention our list of store locations is not in the correct order anymore. With my list being out of the order of our company order - THIS will surely cause mistakes on my reporting process. Not prevent them.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. Merchant wants a redeemable raffle ticket linked to customer profiles that the customers pay for. For example, $100 ticket for all you can eat gourmet buffet on Sunday) this would need to be redeemable on the device and linked to the customer profile. Customers should be able to purchase on the clover consumer app or in store. Apparently other systems already have this option.

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. In Salons each employee performs a different service, so tip splitting and Commission pay per service is very important to have.
    This will help finalizing the transaction in one payment instead of separate transaction just to payout the tip to the correct employee whom performed the service.

    5 votes

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    Deferred  ·  0 comments  ·  Appointments  ·  Admin →
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  17. Collapsible menus are useful because they help organize content in a compact, accessible way, making navigation more efficient. Without collapsible menus, users need to scroll through long lists or sections to find what they're looking for, leading to a cluttered interface and a less smooth experience.

    4 votes

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  18. Since the dashboard update this week, I can no longer view my "notes" on my invoice. This is directly impacting our work flow.

    11 votes

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    0 comments  ·  Invoice  ·  Admin →
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  19. The Sales Overview update is time consuming and is wasting paper. The staff now have to add as you have separated debit and credit - it is still mastercard or visa! You also added the employees to the sales overview - which is not needed as there is separate option to chose that. Unsure what the thought process was on this update, but we will be paying double for the amount of receipts we are now printing out for our accountant. Please keep it simple as that is why we switched to your company.

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  20. I am a salon owner, and I sell services (nontaxable) and products(taxable).
    In Reporting, I would like to see the 2 categories separately, and then the total.
    Is that possible?

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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