303 results found
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More Detailed Reports (Customer. Item Name, Card Info)
Client inquired about more detailed reports. in terms of reports including customer's name, last 4 digits of card used for purchase, and items purchased for tracking purposes
2 votesWill be implemented but currently not on roadmap.
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Category Toggle
Looking to be able to hide categories on the register layout. In the categories column it would be nice to have the option to be able to turn on and off categories on the managers back office like you can do with the items. In some instances the way we run our retail shop it would be more efficient for my employees not to have some of the categories appear on the register orders page in certain parts of our year.
8 votes -
Multiple Phone Numbers added to two factor authorization
I have multiple users on my clover account - and the two factor code to authorize them to go on our account - only comes to my phone. Can you consider adding additional phone numbers to my profile so we all would get the code to our phones? If I'm out of the country or asleep or unreachable - this is not working for us. I would love to add all my colleagues to the account profile to avoid this. I look forward to hearing from you. Thank you
3 votesThank you for submitting your Idea to UserVoice.
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Allow more then one reminder to the client to pay their invoice.
Today you can only send one reminder to the client to pay their invoice. Most other providers allow you to send as many as needed to encourage payment.
Today you have to cancel an invoice after sending one reminder and create a new one. This is a waste of time.
24 votesThank you for submitting your Idea to UserVoice.
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Revenue Class by tender type report and auto reporting
A report that breaks down the revenue classes by tender type. Also an option to automatically have clover to email reports to desired staff daily.
2 votes -
Dashboard Access at ISO/Sales Office Level
I work as an ISO and constantly get asked to help merchants with simple items but cant do it without access to their dashboard. Some of them don't have the password or have never logged in before. A bunch of them don't even use email on a regular basis so asking them to login and complete dual factor authentication is challenging. If every sales office had access to their own merchants dashboards we could support the merchant better and faster.
2 votesThank you for submitting your Idea to UserVoice.
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admin or manager can't delete employee
Restore the functionality for administrators or managers to delete employees from the dashboard.
3 votesThank you for submitting your Idea to UserVoice.
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Reverse the latest update to the items list
Our entire staff hates the new update to the menu items section. It is less efficient to add/update menu items. Before, all sections were on the same screen and easy to navigate when updating menu item description, photo, modifiers. Now there is a lot of scrolling and the text is so much larger. It is simply inefficient. We are so ready to switch from clover to ANY OTHER POS system there is, this is another con on the scale.
1 vote -
Compact tethering cable is too short
The 3ft tethering cable is too short and needs to be longer
1 votecurrent cable is 1.4m long (4' 7")
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Inches to decimal conversion at checkout
When I charge a customer for a poster print we charge by the foot. So if the poster is 2 feet then perfect I just put it into the system as 2 feet. but if its 2 feet 4 inches. then I have to manually calculate the decimal amount because 2 ft 4 in is 2.33. Because there are 12 inches in a foot.
1 voteThank you for submitting your Idea to UserVoice.
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Deposit for professional services
Salon's as a professional service, collect deposits for the ability to charge in advance and credit the subtotal so that they are not any no shows. if the customer does not show up they charge the deposit
5 votes -
Option to Turn ON/OFF Two-factor authentication. Now it's required all the time
It used to be where I could turn OFF this setting and then it would be turned back on after a period of time. Now, the setting is always required to be ON. If this is the case, then don't have the setting to turn it OFF or ON because it would not be necessary.
6 votes -
LINK TO SEND VIA TEXT FOR PAYMENT ON ACCOUNT
We NEED a way to be able to send, in our case, our patients a LINK via text messaging to pay their bill/invoice... Many people do not check their emails now-a-days, or the email may end up in their spam folder... So PLEASE PLEASE PLEASE create a way for us to be able to text a link for our patients to pay their bill via text messaging.
We also have personalized emails that we would rather send out, then the invoice option that is provided on the dashboard... So it would be nice to be able to also use this…2 votes -
Restore lost functionality to inventory screens
Restore lost functionality to inventory screens.
The columns in categories does not hold changes made top which columns are displayed, even if you click "save"
Next time your in the screen they have reverted back to default.
Why even have a "In Stock" column when what you need is "stock Count"
I waist too much time changing these back to what I need, every time go go into the category inventory screens.
The columns used to stay put until the most resent update when a lot functionality went away, including being able to scan a UPC or enter an items…4 votes -
Accepting checks or cash when "new sale " at dashboard
the invoice option under "new sale" is very limiting. It does not allow to enter specific items, limited information for the customer, and will not allow to enter check or cash for payment. We had to add "invoiss" as an additional app in order to do business.
2 votes -
Add Customer
It would be nice if when adding a customer onto a new order that the option would be available to send the add customer page to the customer station for them to fill-out instead of the associate being the one to ask them their information and fill it out. Possible a pop-up asking associate to send page to customer or not.
6 votesThank you for submitting your Idea to UserVoice.
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Reconciliation
Just moved business to clover max and have 14 terminals all linked. There's no option to manually settle machines. You need to wait until they auto settle everyday.. silly.
There's two auto settle reporting options:
- Group all employee sales together under Quick Access and nobody can find what their individual sales were.
- Have everyone log in but all 15 machines print 5ft long settlements every settlement including all employee sales on every settlement, 15 times across all machines.
This is the silliest and worst feature I can imagine, and I've never seen this problem with another company. Possibly annoying enough…
6 votes -
Loyalty tier annual instead of lifetime
ALL decent loyalty programs require customers to earn status each year -- it is not a cumulative lifetime thing. Making the "Regular" and "VIP" status something to earn annually would bring you to maybe the year 2000 in terms of relevancy of tools.
1 voteThank you for submitting your Idea to UserVoice.
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Save Sales Reports on Deleted Employees
Please preserve the ability for admins/managers to view complete sales reports, including dates, filtered by FORMER, deleted employees. Currently, if you delete an employee, we can only guess what the former employee's numbers were based on the company's total numbers.
2 votes -
remember this browser
For the love of dear baby Jesus, would you please let the web UI remember more than one device? I log in from a few different devices (home PC, work PC, tablet, phone), and constantly have to go to my phone to get the 2FA code because it only remembers the last one, not this one. So it defeats the purpose entirely to remember a device.
6 votes
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