261 results found
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customer charge account
We would like to have a charge account for customers to make purchases and then bill once a month such as a NET 30 payment option. Currently we have to close out the order using our own in house created payment method and then invoice individually from quick books.
2 votes -
Date range for inventory added
Merchant requesting an option to pull a report to see when certain inventory is added
3 votes -
CLOSE OUT TIME IN DASHBOARD DOESN'T MATCH THE ACTUAL CLOSE OUT TIME IN FD POS.
I have a client that has auto settlement set at 6:16pm PST in FDPOS. The Closeout screen in the dashboard is showing 5:30pm closeout so when they run a sale after 5:30pm, the totals in the dashboard don't match his deposits. Please sync the closeout time in the dashboard "closeout" screen with the auto settlement time in FDPOS. Or allow merchant to adjust the closeout reporting time manually in the dashboard. If the Closeout screen can't be fixed, you might think about removing the Closeout screen completely since it's causing more confusion to merchants than anything else.
4 votes -
Toggle to hide/show addresses and other fields
The website application assumes all businesses using this account has a brick & mortar shop, and requires an address for the receipts, however, as a consultant, I work out of my home and do not want to advertise my home address to clients. Support suggested I enter my post office address which is what I had to do.
There should be an option to add ie a po address (which is what I use with my clients and they know it is me- no confusion.)1 vote -
Search reports by card holder name
a client asked to be able to search all transaction and order reports by cardholder name in the search fields
3 votes -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
Need to list item sales on reciepts for the person who sold them
Being service based , the services AND items sold should be listed with each employee for end of day report. Commission based businesses need this!
1 vote -
Fix reporting of gift card sales
In the daily Sales Overview report gift card sales have recently been added to “Sales by Card Type” making a consolidation with deposits to bank account impossible.
2 votesThank you for submitting your Idea to UserVoice.
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authorization
the authorization on the mobile ap being the same phone number as the computer/desktop platform is not acceptable because the computer that will be at the store will not be with the phone (with the card reader) that will be at a fair. and the fair will WAY too loud to hear a phone ring to be tending to the needs of the store. not to mention leaving customers to take a phone call is rude. so either the store will not be able to use the computer platform or the fair will not be able to take payments. we…
1 vote -
Being able to see Rewards Member point totals, notes, and names from the reward selection screen
In order to better serve customers, it would be nice to see their total lifetime points, account notes, and be able to customize customer names from the register terminal when selecting rewards accounts. This is especially useful in a grocery/retail setting where you may need quick access to this information.
2 votesThank you for submitting your Idea to UserVoice.
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We need to know who purchased each item and when we add and subtract inventory, incase there is a RECALL
We need to be able to click on each item and get a report on who purchased it. As there can be recalls on items. We also need to be able to see when we added and subtracted inventory. When adding in inventory there is no way that I can find that we can see when we added in new inventory therefore lots of mistakes can be made. We have invoices with 50 items or more and the phone rings, customers come we need to be able to check and besure we added the item and that we didn't double…
2 votes -
email collection
Previously, when the charge went through, the options given were to print, email, or text the receipt. That's changed, and now the options are "Print" and "More". In order to email or text the receipt, you have to tap the "More" button first.
Our email and texting collection has dropped to less than 1% after this change. Previously we were getting about 5%. I've tried to talk to customer support about getting this changed back, but I've been told tough luck, try leaving a post on the uservoice page.
1 voteThank you for submitting your Idea to UserVoice.
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Need to add street address this is how we lookup customers. Can't use system at this time because of this . Need Urgent Assistance
Need to add street address this is how we lookup customers. Can't use system at this time because of this . Need Urgent Assistance
1 voteThank you for submitting your Idea to UserVoice.
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Shifts app
Need shifts full functions back on the terminal. We have clients ready to leave without these features back on the stations.
1 voteThank you for submitting your Idea to UserVoice.
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Merchant would like to load the entire items page on the Web Dashboard instead of having to click the "load more" link at the bottom of the
Merchant would like to load the entire inventory items page on the Web Dashboard instead of having to click the "load more" link at the bottom of the page to show more items.
1 vote -
Sort Customers by date of purchase
I would like to be able to have filters to sort Customers different ways MOSTLY by date of visit/purchase
1 voteThank you for submitting your Idea to UserVoice.
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App for wireless scanners
We recently purchased the Duo station with the handsfree wired scanner and had hoped we could use our hands free Munbyn scanners to work in the warehouse to scan items in/out or even use our phones to do so. However, there's currently no app available from Clover that allows for it nor do they have a hands free scanner that would allow for automatically updating our inventory in the Clover system. So our "check in, check out" system we had planned to use for our inventory is dead in the water - we need the ability to scan wirelessly. Very…
1 vote -
Gift Card app needs to be able to accept payment via Telecheck Check
The Gift Card app is currently unable to accept payment via Telecheck Check. This is a customer service fail; customers will not understand why they can make payments for everything else via Telecheck Check, but not gift cards. Please enable this functionality ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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Employee's on 3.0 web dashboard
Clover Dashboard > Employee's> Add New Employee this form asks all the requisites and information of the employee's but it does not display on the reporting> employee's report of the hourly wages and transferred estimated wages from homebase.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Weight Scale
Currently Clover offers a weight scale up to 20lbs can we create a scale with more capacity in weight particularly to help support our meat market clients that look for scales that can support upwards of 50 to 70lbs.
1 voteThank you for submitting your Idea to UserVoice.
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