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Services

Welcome to the Clover Services Forum. You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

How can we improve Services?

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326 results found

  1. add images to the items / investory

    we have clover and we have a spa bsuiness that sells retail creams, and besuty products. we need to add an image and a anrea for a brief discription so it can dispaly onthe terminal and and as the client can see it on the screen. this is will be helpful

    12 votes

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    Not at this time  ·  0 comments  ·  Inventory  ·  Admin →
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  2. Can you build in a system to alert when inventory reaches our par. Other POS systems have this feature. How long will it take you to set up?

    Can you build in a system to alert when inventory reaches our par. Other POS systems have this feature. How long will it take you to set up?

    8 votes

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    Not at this time  ·  0 comments  ·  Inventory  ·  Admin →
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  3. Employee's on 3.0 web dashboard

    Clover Dashboard > Employee's> Add New Employee this form asks all the requisites and information of the employee's but it does not display on the reporting> employee's report of the hourly wages and transferred estimated wages from homebase.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  4. We need to know who purchased each item and when we add and subtract inventory, incase there is a RECALL

    We need to be able to click on each item and get a report on who purchased it. As there can be recalls on items. We also need to be able to see when we added and subtracted inventory. When adding in inventory there is no way that I can find that we can see when we added in new inventory therefore lots of mistakes can be made. We have invoices with 50 items or more and the phone rings, customers come we need to be able to check and besure we added the item and that we didn't double…

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  5. CLOSE OUT TIME IN DASHBOARD DOESN'T MATCH THE ACTUAL CLOSE OUT TIME IN FD POS.

    I have a client that has auto settlement set at 6:16pm PST in FDPOS. The Closeout screen in the dashboard is showing 5:30pm closeout so when they run a sale after 5:30pm, the totals in the dashboard don't match his deposits. Please sync the closeout time in the dashboard "closeout" screen with the auto settlement time in FDPOS. Or allow merchant to adjust the closeout reporting time manually in the dashboard. If the Closeout screen can't be fixed, you might think about removing the Closeout screen completely since it's causing more confusion to merchants than anything else.

    4 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  6. Note For Item or Service Field

    Currently when a merchant inputs data into the "Note for item or service" field, this data passes to the cardholder. However, the data does NOT flow through to the merchant's reporting. I have a client who inputs the date of the event for their catering invoices in this field. When they go back later to tie the transaction to an event, they are unable to do so because the Note field in blank in the reporting.

    7 votes

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    0 comments  ·  Invoice  ·  Admin →
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