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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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211 results found

  1. have appointments to be able to be bookable in certain rooms.
    Massage Room 1
    Massage Room 2

    and then the ability to book by provider.

    then message provider the details

    1 vote

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  2. We have Clover Flex's setup for a local Credit Union with many branch offices that offer the Cash Advance service to customers that want to take out a cash advance on their credit card. They would like to restrict their employees from attempting cash advances over $5k without manager approval. Would like to have the Clover device set up so it will prompt for manager override on transactions over $5k. The $5k could be a customizable field like you have for Offline Transactions.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  3. On Clover Merchant Portal:
    - button to import .csv file to batch overwrite customer data
    - button to intelligently merge duplicate customer entries
    - button to delete customer entries that match batch criteria (e.g. "MANUALLY ENTERED")
    - button to automatically batch rewrite customer name fields with correct capitalization instead of all caps
    - intelligent backup system for customer database (at very least, revert to previous version upon .csv import - while keeping entries from new customers generated externally in the meantime)

    some context: we've had clover system for years now, and it's served us well. This past year, we've begun…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. I would like to be able to create a catering estimate for our customers from my home office through the Clover Dashboard instead of having to stand at a Clover POS system and enter it. I can create an invoice but an ideal situation would be to create from my laptop, itemized each catering item and send to the customer. Even if it means creating and printing the estimate and manually emailing it to our customer.

    1 vote

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  5. There should be the option of having payment links that display in French. This is a legal requirement in Quebec of any commercial page having French, otherwise it is illegal in this province.

    1 vote

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  6. I need to be able to import my customers from a different merch ID all at once instead of adding clients one by one.

    2 votes

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  7. I have a large client with more than 1,000 Clover MIDs who is interested in developing support for AFTs (Account Funding Transactions) for a semi-integration. According to the DevRel team this is not currently on the roadmap for Clover. Please consider this for future development.

    2 votes

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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  8. It would be awesome if Clover could create barcodes natively for inventory items— no third-party apps needed, select the inventory item and print the barcode on the label printer, so they can later scan it. Merchants could instantly print labels from Clover, saving time and simplifying inventory management. Seamless, fast, and fully integrated

    1 vote

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  9. While travelling please add an option to enable secondary verification by email. Often I do not have access to my primary telephone number as I use a data plan while travelling.
    I am sure that I am not alone, I use an eSim and my WhatsApp

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Clover is logging me out after 15 minutes on the desktop. I am repeatedly logging back in throughout the day. Can you please give us a setting that allows us to stay logged in for an hour like it was previously? I'm in the back office trying to work. I don't have a security issue with being logged in.

    3 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  11. I have several devices and need to see their proceeds every day individually. As is I have to drill into every device individually which is very cumbersome vs having them all listed out on one page.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  12. Kindly consider adding a basic inventory tracking feature to the platform. This functionality would allow merchants to monitor item stock levels in real time—tracking quantities sold and remaining inventory. Additionally, it would be highly beneficial to include a low stock alert system that notifies merchants when item quantities fall below a predefined threshold. This would help prevent stockouts and ensure timely restocking

    2 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  13. Ability to add or attach pictures for appointments or within the Customer profile

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. When running reports the system should be able to see how many times a modifier was selected on items. For instance we have crown royal as a item with a modifier for (chocolate, peach, black berry, regular, salted caramel, apple, vanilla). When running a report it only shows how many crowns you sold but no breakdown of which one was selected. Same goes for beer types high noon, white claws, carbliss, sun cruisers...etc. They come in so many different varieties and without having 1000 buttons on the screen for your workers to go thru we try to make it easier…

    2 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  15. Please integrate skip the dishes as well to the clover system same as uber eats and door dash (canada)
    So that it auto accept the orders and all sales are at one place

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. We urgently need a proper invoicing system link with the Clover inventory app, with:

    Consecutive invoice numbers (no gaps, easy to track)

    Tax ID integration (to comply with accounting requirements)

    Customer ID for proper tracking

    Easy search and history lookup by invoice number, customer ID, or item SKU

    This is a critical feature for professional use and should be implemented.

    1 vote

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    Planned  ·  0 comments  ·  Invoice  ·  Admin →
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  17. The new layout is creating major problems:

    Inventory Columns Not Saving
    Every time we log in or out, all the selected inventory table columns reset. There is no way to save the selection, which wastes time and is extremely frustrating. This should be a simple and essential fix that must be addressed ASAP.

    Search Function Not Reliable
    The new search function often produces false or inconsistent results, even with a UPC code. Scanning the same UPC can bring up 10 results the first time, then 6 the next, and it can take 3–4 attempts just to get the correct one.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. There should be multiple options for the time blocks for services that aren't 15, 30, or 60 minutes. such as 20 minutes. Our business can't operate and our customers are becoming very unhappy because the wait times are increasing since our stylists are used to 20 minutes. We deal with kids and they are very unpredictable so those 5 minutes make a real big deal.

    1 vote

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  19. since the new program I purchased we have not had one order through clover. customers are required to sign in with email phone number. let the know if they have the app they don't have to do all of that. that just may help. that's ridiculous/

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. It would help manage the business if instead of (or in addition to) a "Business Name" field you could add and name a field. Not all customers belong to a business, however we need to collect critical information like "player name", "student name", "child's name" etc

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

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