303 results found
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Enable Multiple Auto Close Times
For merchants that run shifts, allow them to have multiple auto close times. For example, a merchant that is open 24 hours, and runs three 8 hour shifts, and wants to easily track sales during each individual shift, should be able to set up multiple auto close times each day.
1 voteThank you for submitting your Idea to UserVoice.
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Enable EXACT Auto Close Times
Currently when a merchant is set to an auto close time, they can select the hour, but the system randomly generates the minutes. For example, a merchant wants their batch to close at EXACTLY 9:00 pm, but the system selects 40 minutes. Now the merchant has to decide whether they want their batch to close at 8:40, 20 minutes earlier than they want, or 9:40, 40 minutes later than they want. Clover should be able to offer an exact time, of the merchants choosing.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Merchants to Change Batch Type
Allow merchants to update/change their batch method from auto to manual on the Dashboard. Currently the process requires the ISO to call on the merchants behalf, then get the merchant on the phone, then hold for Advanced Support, before authorizing the change. This can sometimes take 20-30 minutes, when it could be a simple update on their Dashboard that takes less than a minute.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Weight Scale
Currently Clover offers a weight scale up to 20lbs can we create a scale with more capacity in weight particularly to help support our meat market clients that look for scales that can support upwards of 50 to 70lbs.
1 voteThank you for submitting your Idea to UserVoice.
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reporting option
hello, can a report for clover have a over/short form, for example if system says need to deposit $100.24 , but actual deposit says $100.11, it would be .14 cents short
1 voteThank you for submitting your Idea to UserVoice.
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Add Tender Types to Open Invoices to Close Them as Paid
After sending Invoice in Professional Services for payment if customer pays by cash of paper check need ability to mark invoice as paid with other tender type. Currently have to delete it and duplicate a sale to track payment. Please add ASAP
1 voteThank you for submitting your Idea to UserVoice.
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Allow Invoices to Be Paid In Person
Allow merchants to open an existing invoice and select “Take Payment In Person” using Clover hardware, automatically closing the invoice when paid.
This would greatly improve workflows for service, repair, wholesale, and B2B businesses and reduce accounting workarounds.
1 voteThank you for submitting your Idea to UserVoice.
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Order Labeling Issue.
When a customer purchases a gift card on the online ordering page, it shows as "in store pickup". This is extremely confusing to the customer as nothing needs to be picked up. This needs to be changed to "online delivery" or "email delivery" as in store pickup is incorrect.
1 voteThank you for submitting your Idea to UserVoice.
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Multi - Day Appointments
Would love to have the ability to schedule multi day appointments
3 votes -
use of kiosk for services
kiosk should work as clover duo so we can take order and updates and control payment on clover duo if this function works i can keep my kiosk other wise i need to return it
1 voteThank you for submitting your Idea to UserVoice.
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Fix 2FA Settings, allows you to disable
The Edit Profile options in the Clover Dashboard currently allow you to "disable" 2FA, with no messaging that this is not allowed.
Merchants are then trying to sign in, and being prompted to turn 2FA back on.
2FA is a requirement, but not updating your settings to match the requirement is Clover's problem. Your ignoring the other submissions on this topic because you assume they want 2FA off, they just want the settings updated so they don't have the appearance of an "option" to turn them off.
1 vote -
Changing the order of online item
Currently on the Service plan the only option for online items is Alphabetical. On all other plans it can be arranged how you like. This needs to be updated please to match what every other plan already has as a feature.
1 voteThank you for submitting your Idea to UserVoice.
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Signing on estimate attachments
Currently, it is possible to attach documents to an estimate, however these attachments cannot be signed by the customer. In many cases, businesses need customers to review and sign additional documents such as waivers, consent forms, or service agreements alongside approving an estimate. Because this functionality is not available, we have to send separate documents through other platforms for signature, which adds extra steps and creates a less streamlined customer experience.
It would be extremely helpful if Clover allowed attachments within an estimate to be designated as signable, enabling customers to review and sign them directly as part of the…
0 votesThank you for submitting your Idea to UserVoice.
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business hours & online ordering hours
Feature Request: Independent Scheduling for Online Ordering
The Problem
Currently, Online Ordering hours are hard-linked to Business Hours. When a merchant adjusts their online availability, the system automatically syncs and changes their public-facing Business Hours.This creates a significant operational hurdle: merchants cannot "pause" or restrict online orders during peak in-person traffic without incorrectly showing the entire physical location as "Closed" on maps and discovery platforms.
The Solution
Decouple Online Ordering hours from General Business hours.Independent Controls:
Allow merchants to set a specific schedule for digital orders that exists within (or differs from) the standard store hours.Operational Flexibility:…
1 voteThank you for submitting your Idea to UserVoice.
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Account Sync
When we turn on Account Sync in the Clover Dashboard to sync with Quick Books online, It is very important to have Account Sync be Bi-Directional. If an invoice is created in Clover it will Sync with quick Books in Real Time. It is critical to be able for Quick Books to create an invoice and have it show in Clover. I talked to a Quick Books Coach and was told Account Sync needs to be Bi-Directional.
1 voteThank you for submitting your Idea to UserVoice.
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Track reasons for item removals of unprinted items
Require the user to select a reason for removal of items in an order for unprinted items. Currently, the user only gets prompted to select a reason if that item has been printed.
1 voteThank you for submitting your Idea to UserVoice.
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Expose Employee Pay Rate / Wage via Public API (Employees & Shifts)
Description:
Employee pay rate (wage) is available in the Clover Dashboard UI, but it is not accessible via any public API.
This makes it impossible to calculate labor cost, even though shift data (clock-in/out) is available.
Problem:
Shifts API → provides hours worked ✅
Employees API → provides employee info ✅
Wage / pay rate → NOT available ❌
Without wage data, we cannot calculate labor cost per shift or over time.
Request:
Please expose employee wage via:Employees API (e.g. wageRate / hourlyRate)
Optional: include in Shift API via expand=employee
*GET only
Context:
Wage data exists in the Clover…1 voteThank you for submitting your Idea to UserVoice.
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Item Sales Report changes
New Item Sales reports does not change it's totals based on which categories are selected. So now you have to manually add data up if you are trying to analyze categories
1 voteThank you for submitting your Idea to UserVoice.
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Limit Appointment Hours
In the Appointment Scheduler it shows a 24 hour block even when no employees are available/ the store is closed. Request to have Appointment Scheduler only show business hours/hours when employees are available to be scheduled to prevent blocks of scrolling
1 vote -
save credit/debit cards from POS
save credit cards/debit cards on POS system, eliminating the need to log on dashboard from website
1 voteThank you for submitting your Idea to UserVoice.
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