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Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Order: Ideas relating to the process of creating and managing Orders.

2. Appointments: Please include all your feedback and suggestions for enhancing Clover’s Appointment software.

3. Website: Ideas relating to your Clover branded website.

4. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

5. Customer Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

6. Items & Inventory: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

7. Reporting & Analytics: Share your Ideas to improve or enhance Clover's reporting functionality.

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99 results found

  1. In the daily Sales Overview report gift card sales have recently been added to “Sales by Card Type” making a consolidation with deposits to bank account impossible.

    1 vote

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    0 comments  ·  Engagement  ·  Admin →
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  2. Merchant would like to load the entire inventory items page on the Web Dashboard instead of having to click the "load more" link at the bottom of the page to show more items.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  3. I would like to be able to have filters to sort Customers different ways MOSTLY by date of visit/purchase

    0 votes

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    1 comment  ·  Engagement  ·  Admin →
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  4. We recently purchased the Duo station with the handsfree wired scanner and had hoped we could use our hands free Munbyn scanners to work in the warehouse to scan items in/out or even use our phones to do so. However, there's currently no app available from Clover that allows for it nor do they have a hands free scanner that would allow for automatically updating our inventory in the Clover system. So our "check in, check out" system we had planned to use for our inventory is dead in the water - we need the ability to scan wirelessly. Very…

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  5. Please make it a tender option on clover for a debit & credit card total together, EVERYWHERE. If I want a total for credit card (including debit cards) with tax and tips for the day (Daily), I have to get the debit total AND credit card total and manually add them together. I am a bookkeeper and use these numbers for accounting. I don't need a breakdown of credit & debit, just a total, with taxes and tips.
    Right now I use Sales activity> Transactions-the only place I can find tax AND tip breakdown. Please help so Clover gives me…

    1 vote

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  6. In order to better serve customers, it would be nice to see their total lifetime points, account notes, and be able to customize customer names from the register terminal when selecting rewards accounts. This is especially useful in a grocery/retail setting where you may need quick access to this information.

    1 vote

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  7. Is there away edit withdrawal date without deleting account or end end date?

    1 vote

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  8. a client asked to be able to search all transaction and order reports by cardholder name in the search fields

    1 vote

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  9. Please provide me report for hourly trend sales per monthly basis. I get hourly net sale trend only per day. I need trends per month. Thank you and please respond.

    2 votes

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  10. The Gift Card app is currently unable to accept payment via Telecheck Check. This is a customer service fail; customers will not understand why they can make payments for everything else via Telecheck Check, but not gift cards. Please enable this functionality ASAP.

    1 vote

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  11. The merchant would like a feature to allow individual user id to pull reports that only show what that individual user id has captured in sales. We are an academic institution with certain levels of information (donors) that we don't want student employees seeing. However still want the students to have access to the reporting function. So we need them to be able to pull reports but have certain information blocked out to their specific account reports

    Thank you, btw the devs for Clover are the best!

    1 vote

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  12. we have clover and we have a spa bsuiness that sells retail creams, and besuty products. we need to add an image and a anrea for a brief discription so it can dispaly onthe terminal and and as the client can see it on the screen. this is will be helpful

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  13. example: (employees get paid by commissions) Employee 1 is a massage therapist and Employee 2 is a facialist. both employees render 2 different services but it's 1 client. when client goes to pay ,the client to be charge 1 time and not have 2 separate transactions. so both employee get paid,under 1 traction

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  14. Can you build in a system to alert when inventory reaches our par. Other POS systems have this feature. How long will it take you to set up?

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  15. Need to be able to enter an item then multiple it by the number of items sold.
    In our MediSpa each client is different in terms of the number of units of Botox (for example) used in a procedure. If client requires 24 units, we have to enter the unit 24 times. Very cumbersome.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  16. Clover Dashboard > Employee's> Add New Employee this form asks all the requisites and information of the employee's but it does not display on the reporting> employee's report of the hourly wages and transferred estimated wages from homebase.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  17. We need to be able to click on each item and get a report on who purchased it. As there can be recalls on items. We also need to be able to see when we added and subtracted inventory. When adding in inventory there is no way that I can find that we can see when we added in new inventory therefore lots of mistakes can be made. We have invoices with 50 items or more and the phone rings, customers come we need to be able to check and besure we added the item and that we didn't double…

    1 vote

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  18. I have a client that has auto settlement set at 6:16pm PST in FDPOS. The Closeout screen in the dashboard is showing 5:30pm closeout so when they run a sale after 5:30pm, the totals in the dashboard don't match his deposits. Please sync the closeout time in the dashboard "closeout" screen with the auto settlement time in FDPOS. Or allow merchant to adjust the closeout reporting time manually in the dashboard. If the Closeout screen can't be fixed, you might think about removing the Closeout screen completely since it's causing more confusion to merchants than anything else.

    2 votes

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  19. While you can edit Price with the Quick Edit feature, you cannot edit Cost. Merchants need the ability to bulk edit the Cost of items, especially when they have items with variants, without needing to export their entire inventory and filtering through thousands of items to make the necessary changes before re-importing.

    2 votes

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    1 comment  ·  Inventory  ·  Admin →
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