211 results found
-
Inches to decimal conversion at checkout
When I charge a customer for a poster print we charge by the foot. So if the poster is 2 feet then perfect I just put it into the system as 2 feet. but if its 2 feet 4 inches. then I have to manually calculate the decimal amount because 2 ft 4 in is 2.33. Because there are 12 inches in a foot.
1 voteThank you for submitting your Idea to UserVoice.
-
Combine Visa and Mastercard Credit and Debit
Why did the sales report suddenly start separating credit and debit? Sure, offer that as an option but we need Visa and Mastercard to be ONE total for ALL Visa and ONE total for ALL Mastercard. We should not have to pull out a calculator at shift change to see if we are balanced! Our system does not differentiate credit and debit and we need our reports to match!
6 votes -
Memberships/Subscriptions in Services Growth Plan
Several prospect merchants and existing merchants have requested the need for a membership or subscription for the services plan. Customers could choose to sign up for a recurring monthly subscription which will allow them to book X number of services per month. An example would be a color salon, customers can book as many touch-ups as desired during the month.
3 votes -
Loyalty tier annual instead of lifetime
ALL decent loyalty programs require customers to earn status each year -- it is not a cumulative lifetime thing. Making the "Regular" and "VIP" status something to earn annually would bring you to maybe the year 2000 in terms of relevancy of tools.
1 voteThank you for submitting your Idea to UserVoice.
-
Inventory monitoring and tracking
Clover needs to offer the option to track the date merchandise is entered, COG, and vendor for reorder and reporting purposes
8 votes -
Add Item Selection and Notes Feature to Invoice Dashboard
We need the ability to select and add specific items from our inventory directly on the Clover invoice dashboard. This is a simple but essential feature that’s currently missing. It would be extremely helpful to choose which items to include in an invoice, and also have the option to add custom notes. This functionality is critical for businesses that need flexibility when creating detailed invoices.
Please consider adding this feature to improve invoice customization and efficiency. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
-
Activating 20+ gift cards at a time
The merchant would like the ability to activate more than 20 gift cards with the same amount at one time. Currently, if a customer wants to purchase 200 gift cards, the merchant can only activate 20 at a time. This limitation means the customer would need to make 10 separate purchases or the merchant would need to activate the cards one by one.
Raising the activation limit or adding a bulk activation feature would streamline this process, allowing the merchant to activate more than 20 gift cards at once, improving efficiency and customer satisfaction.
7 votes -
More Detailed Reports (Customer. Item Name, Card Info)
Client inquired about more detailed reports. in terms of reports including customer's name, last 4 digits of card used for purchase, and items purchased for tracking purposes
1 voteWill be implemented but currently not on roadmap.
-
Revenue Class by tender type report and auto reporting
A report that breaks down the revenue classes by tender type. Also an option to automatically have clover to email reports to desired staff daily.
2 votes -
Sort Customer List!
About 6 months ago, Clover's Customer list on the dashboard and the Customer app on the device sorted customers by most recently added. I relied on sorting the customer list by recent for my business functions. Now it only sorts customers by alphabetical order. It's a small change, but it has greatly impacted my business.
I think it would be great for everyone if we could sort the customer list by criteria, such as:
- *Recently added to the customer list* (important)
- Recently paid/ordered
- Phone number (starting digits from low to high or vice versa)
- Alphabetical
I feel it's…
2 votesThank you for submitting your Idea to UserVoice.
-
Dashboard Access at ISO/Sales Office Level
I work as an ISO and constantly get asked to help merchants with simple items but cant do it without access to their dashboard. Some of them don't have the password or have never logged in before. A bunch of them don't even use email on a regular basis so asking them to login and complete dual factor authentication is challenging. If every sales office had access to their own merchants dashboards we could support the merchant better and faster.
1 voteThank you for submitting your Idea to UserVoice.
-
Clover does not allow me to enter the employee number
Clover does not allow me to enter a number in the employee profile. When we communicate, Clover indicates to me that it does not accept numbers from Puerto Rico. This leads me to understand that Clover, despite having Puerto Rican clients, does not provide the platform to them. Please address this requirement.
1 voteThank you for submitting your Idea to UserVoice.
-
Add a Setting to Add Reward Points Only When Gift Cards Are Purchased and Not When It Is Redeemed
Currently, card holders may earn Clover Reward points (A) when they purchase Clover gift cards as well as (B) when they make purchases using the gift cards, resulting in the business giving out double points to customers in both occasions. Please add a setting so that the business can choose when to give out points. With the current design, Clover Rewards is advising the merchant to manually adjust points, but it is not acceptable for businesses to spend time to adjust individual customer points.
1 voteThank you for submitting your Idea to UserVoice.
-
Reorganize reports based on updated categories
Trying to update my reporting based on a reorganization of my categories. Please make the change that past reports can be updated on new categories
2 votes -
An option to place a Note in the Pickup option of online ordering
An option to place a message in the Pickup option of online ordering is important for our business communication with our clients, as our location is not fixed. Having the option to leave a message for the customer picking up an order would help us maintain a better-organized business.
1 vote -
Collapsible Modifer Groups
Collapsible menus are useful because they help organize content in a compact, accessible way, making navigation more efficient. Without collapsible menus, users need to scroll through long lists or sections to find what they're looking for, leading to a cluttered interface and a less smooth experience.
3 votes -
Apply manual entries to invoices.
I have elderly customers who don't know how to make payments with their phones so I do so manually. I should be able to apply the payment to their invoices. How does your website not have this feature? It seems like basic accounting should be included so I can track all my transactions and separate them by category and type.
4 votes -
LINK TO SEND VIA TEXT FOR PAYMENT ON ACCOUNT
We NEED a way to be able to send, in our case, our patients a LINK via text messaging to pay their bill/invoice... Many people do not check their emails now-a-days, or the email may end up in their spam folder... So PLEASE PLEASE PLEASE create a way for us to be able to text a link for our patients to pay their bill via text messaging.
We also have personalized emails that we would rather send out, then the invoice option that is provided on the dashboard... So it would be nice to be able to also use this…1 vote -
Enhancement Request for Cell Number & SMS Booking Reminders
Currently, the Clover booking system allows cell phone number input but does not mark it as a mandatory field, while the email address is required. However, many customers prefer to receive SMS reminders for their bookings instead of email notifications.
To improve efficiency and customer experience, we request an enhancement to the POS system that:
- Makes the cell phone number a mandatory field when entering customer details and booking schedules.
- Enables the system to send SMS reminders to customers regarding their booking schedules, ensuring better engagement and reducing no-shows.
- Essentially, we need the POS system to support direct customer communication…
4 votes -
Import Customer Lists/Data
Enable ability to import existing customer lists and data. This is crucial when migrating to Clover from any other system.
5 votesThank you for submitting your Idea to UserVoice.
- Don't see your idea?