Skip to content
← Clover UserVoice

Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Merchants on the Services Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

139 results found

  1. WIll like the ability to add more chracters for inventory description

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  2. ease of tracking customer's points/rewards

    I was told that the points/rewards would be tracked on my phone/app? and I would be notified when rewards were ready. How many points do I need? How do I track them or correct the records?

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  3. invoice payment notifications

    Currently the invoice payment notification only comes to the email owners account. It should be able to come to an email that the owner sets as the email. We have staff that sends out the invoices but the only way they know someone has paid is if the owner tells them they got the notification in their owners email box. This should be able to be set to go wherever the owner wants it, because this is inefficient for the owner otherwise.

    7 votes
    1 comment  ·  Invoice  ·  Admin →
    How important is this to you?

  4. The ability to edit the price when going into Register and selecting the item. Have a toggle switch for edit pricing under Price Per Copy w

    The ability to edit the price when going into Register and selecting the item. Have a toggle switch for edit pricing under Price Per Copy with no quantity limits.
    Variable pricing does not work
    because it limits the quantity count.

    Our old POS had a check box for adjusted pricing. Whenever we pull up that product, let's say a color copy at $.039, we could click on the price and change the cost immediately when creating an order. All of this without going back into Inventory and changing the price. It's a price change just for that particular order then…

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  5. Receipt Phone Number

    The should be an option to add parenthesis and dashes to the phone number that appears on the customers receipts.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  6. gift cards

    Please allow the Sales Overview to populate third party gift card information in the "Gift Card Activations" section of "Sales". The Register app populates Gift Card Redemptions as as Item but activations are not captured. Not acknowledging third party data for gift cards creates a gap in sales and tax reporting which makes bookkeeping more difficult than it has to be.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  7. merge customer profile

    Merge customer profiles if multiple are accidentally created in order to maintain customer records and history and loyalty tracking.

    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  8. Restore ability to add more than 24 characters to DBA

    We're an ISO and I just noticed that the DBA character limit has been reduced to 24 characters. Most DBAs now have to be abbreviated. Our merchants have been calling to complain and there's literally nothing we can do. We can't understand why this change was made even though we fully understand that FDPOS has a character limit. Clover dashboards didn't used to have this limitation and there doesn't seem to be any discernable or logical reason to reduce the character limit

    9 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Item Sales/Inventory

    First, let's start off saying that I love the clover system. Very user friendly!!
    When doing inventory is it very organized in a-z order but when working the inventory in letter beginning in f after editing it sends you back to the top start. If it could hold the inventory where you left off would be very helpful especially when clearing out old inventory. In reporting, items sales breaking down the categories for sales report it used to hold the category you have selected for the next day now it clears, and you have to select the category items from…

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  10. We need the daily batch reports or any report with totals by category

    We do not use the full inventory system, but we do enter a category (one of 10) for every transaction by using the "Register" app. We have removed all permissions for the "Sales" app. However, there is not reporting option that provides us with transaction totals by "category". We need this option.

    Daily batch reports do not total by category nor is there any report that filters by category. Tech support has told me there is no such option.

    Can you provide this option or is there a way for me to create a custom report with transaction totals by…

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  11. We are seeking a fully customized receipt solution

    Reasons for Customization:
    Brand Consistency: We aim to maintain brand consistency across all customer touchpoints. A fully customized receipt helps us reinforce our brand identity by incorporating our logo, color scheme, and overall design aesthetic.

    Clear Communication: By customizing the receipts, we can ensure that the information presented is clear and relevant to our customers. This includes tailoring the language, format, and layout to better suit our communication style.

    Improved Customer Experience: Customized receipts can include specific messages, promotions, or important information that is directly relevant to our customers. This enhances their overall experience and engagement with our brand.

    Privacy…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  12. william_wyatt@na.honda.com

    Please allow our monthly billing statements to be viewed by employees with "manager" role--not only owners and admins.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  13. App - Discount Send Invoice

    On the clover app, my patients get a discount every time they get a certain product, however, I cannot send an invoice from the app when a discount has been applied. This should possible.
    Then online, I cannot send an itemized invoice to patients, only a single total, this too should also be able to happen.

    Thank you in advance

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  14. design a quick reference guide for frequently used functions

    A quick reference guide for frequently used functions was expected when we switched over to Clover. I will make my own for my employees but it would be nice if Clover would put one out.

    4 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  15. Give the option to ask for location's passcode when switching locations in Clover Go app

    Merchant would like to have the option to prompt the employee for their passcode at a specific location when switching businesses on the clover go app. Currently, the location can be switched without a passcode entered but merchant wants this option to be able to be toggled so the location switching process is more secure.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Bulk delete spam customer profiles

    Thousands of spam customers were added (not sure how!) and need to be deleted but currently the only option is to do so one by one. They are all from the same invalid domain @example.com so would be very easy to bulk delete. Not sure why this isn't a feature already.

    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  17. Referral Bonus

    Please add the ability to offer a referal bonus to a customer that brings in a friend.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  18. For Basic Users on website app, add fields to show as alternative to existing option

    The website application assumes all businesses using this account has a brick & mortar shop, and requires an address for the receipts, however, as a consultant, I work out of my home and do not want to advertise my home address to clients. Support suggested I enter my post office address which is what I had to do.
    There should be an option to add ie a po address (which is what I use with my clients and they know it is me- no confusion.)

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?

  19. Show percentage in reporting for merchants that have to give a cut of profits to location rental.

    Merchant has to pay a percentage of sales to the mall where she has her business and would like an easier way to figure how much she owes without showing on the receipt.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  20. I will like the ability to view my Merchant number by clicking on Business Information

    I will like the ability to view my Merchant number by clicking on Business Information

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
1 2 3 5 7
  • Don't see your idea?