219 results found
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clover reporting
When adding a customized item or tax- allow the total amount to show on the reporting so that the totals match up. the transactions are not matching with the batch totals. Having a more detailed reporting system will help with itemized, detailed individualized line items showing the exact amount including taxes and additional fees
2 votes -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
Be able to view recurring amount for multiple clients
I am unable to see the value of all quarterly recurring accounts. It just shows the number of accounts. Migrating from a previous merchant account where this feature was active. Certainly would help to see the total amount that will be charged to the various accounts as opposed to just the number of accounts.
2 votesPlease provide more details on the report where change is needed
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Being able to see Rewards Member point totals, notes, and names from the reward selection screen
In order to better serve customers, it would be nice to see their total lifetime points, account notes, and be able to customize customer names from the register terminal when selecting rewards accounts. This is especially useful in a grocery/retail setting where you may need quick access to this information.
2 votesThank you for submitting your Idea to UserVoice.
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Search reports by card holder name
a client asked to be able to search all transaction and order reports by cardholder name in the search fields
2 votes -
QR Code for Donations
When scanning a QR code, the payment screen states "your order" this is confusing and generally only applicable in restaurants. It would be helpful if this title could be edited particularly for non profits and churches that tend to use QR often.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Dashboard Timeout
Ever since there was an update I have to log back in if my dashboard is idle for 15 minutes. This is a real pain. I used to login in the morning and it would leave me logged in. Please change the logout time back to how it used to be
1 vote -
Card on File
It should allow you to Store Card on File on the Device for businesses like gyms.
At gyms Cards are kept on file, reason being not all customers take their wallets to the gym and want to purchase water, shakes, etc. It's convenient to have card on file feature on the device level.1 voteThank you for submitting your Idea to UserVoice.
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Remove Processing Transaction from Permissions
Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.
1 voteThank you for submitting your Idea to UserVoice.
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Rearrange Payment Tender Options
Hello-
I'd like to request an option to rearrange payment tender options. Specifically, custom tender button options that are added. (in the Others option.)
1 voteThank you for submitting your Idea to UserVoice.
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Shifts by Clover app
Require employee declare cash tips on Shifts by Clover app before they are able to clock out
1 voteThank you for submitting your Idea to UserVoice.
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Reporting
the option to change cost of goods sold in the past, if accidently entered incorrectly in the past
1 voteThanks for your message. We reviewed it and can not offer it at this time but will consider for future development.
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Invoice payment
On the Hosted Checkout Invoice, can the words Your Order be replaced with the name of the specific Payment Link.
Example: Your Order = Membership or Food Pantry, etc. (dependent on payment link used)
1 voteThank you for submitting your Idea to UserVoice.
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app market
Just like Google Play store or Apple Store allow us to be able to see apps that we previously had installed or date of installation.
1 voteThank you for submitting your Idea to UserVoice.
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Pilot Program for Website
Product images are always in portrait mode online on other websites, yet Clover's pilot program is in landscape which results in a lot more work to re-format every single product image we have in order to upload. YET once this is done and it's uploaded as per the landscape view, it previews as portrait!!
The banner logo heading is showing as completely compressed even though it's a high res image.
The preview page is tiny - should open up in a new tab. Impossible to check your work.
Can the 'special instructions' on the preview page be turned off?
Under…
1 voteThank you for submitting your Idea to UserVoice.
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Recurring Appointment Booking
Is Recurring Appointment Booking on the product upgrade roadmap? A lot of Services Merchants have regular customers scheduled at weekly or monthly recurring appointments. This would be huge for Services Merchants!
Once this is place, if someone has 12 Appointments scheduled, please only send 1 cancellation notice, not 12.1 vote -
COMMISSION PAY
In Salons each employee performs a different service, so tip splitting and Commission pay % per service is very important to have.
This will help finalizing the transaction in one payment instead of separate transaction just to payout the tip to the correct employee whom performed the service.1 vote -
WAIVERS
CLOVER NEEDS TO HAVE THE OPTION TO AUTOMATICALLY SEND A WAIVER TO THE CUSTOMER IF THEY SELECT A CERTAIN ITEM, LETTING THE CUSTOMER KNOW THE BUSINESS IS NOT RESPONSIBLE AND HAVE THE CUSTOMER ESIGN.
1 vote -
MULTI CUSTOMER DATABASE
WHEN SETTING UP APPOINTMENTS, IT SHOULD ALLOW YOU TO SELECT MULTIPLE CUSTOMERS WITHIN ONE TICKET, AND CREATE A DATABASE OF EACH CUSTOMER.
1 vote -
Search Functionality For Items Report
Client would like the ability to search items when viewing the items report via the web dashboard, instead of the collapsed columns/ categories interface currently
1 vote
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